JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,426 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bellissimi prodotti. Molto soddisfatta!”

Helpful Report

Posted 4 years ago

Hello Customer, Thank you so much for taking the time to share your amazing feedback. It’s great to hear that you love our products just as much as we do. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Ordered a coat for the first tome from this site and it is lovely!!. The fit is perfect and it is sooo warm.I will definitely be ordering from this site again.”

Helpful Report

Posted 4 years ago

Hello Customer, Thank you for leaving us a review, we really appreciate it. We are so glad you love the fit and quality of your JACK1T. For further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Crazy in love is enough??? Perfect size, warm”

Helpful Report

Posted 4 years ago

Hello Laura, Thank you so much for taking the time to share your amazing feedback. It’s great to hear that you love our JACK1T'S just as much as we do. For further assistance, email: clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“Bellissimi capi , arrivati subito ,tutto super perfetto !!! Azienda da dieci e lode .”

Helpful Report

Posted 4 years ago

Hello Angela, Thank you for sharing your positive feedback. We're happy to hear that you enjoyed shopping with us. For further assistance, email: clientservices@jackitco.com Kind regards, JACK1T Kind regards, JACK1T

Posted 3 years ago

“It's just awesome, a lot better that I expected. Materials are wow and the feeling better than anything. The quality of the product beyond other brands. The size guide was very helpful also. I bought one more”

Helpful Report

Posted 4 years ago

Hello Mihai, Thank you for taking the time to share your feedback. We love to hear that you are impressed with our quality and hope you are loving our product. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“great quality, fast shipping in Europe and some nice articles at sales. ordered 2 times now and both items are beyond my expectations. great job!”

Helpful Report

Posted 4 years ago

Hello Irina, Thank you for taking the time to share your feedback with us. It means a lot to us. We love to hear that you are impressed with our quality and prompt service. For further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Very quick delivery! I love it!”

Helpful Report

Posted 4 years ago

Hello Régine, Thank you for your positive feedback. Amazing to hear that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“I’m happy about the jacket Pay attention to size. I had to go up one size. Tha quality is good and a lot of pockets and the zipper is good quality Only downside is the weight. It’s heavy. But it’s ok.”

Helpful Report

Posted 4 years ago

Hello Marcus, Thank you for taking the time to leave us a review. We appreciate your feedback. If there is anything else we can help you with, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“I am very happy with my down coat ! Great look and quality, and it is very warm :-) I returned the first one because it was not the colour I had thought it would be, but after having been refunded I ordered the same one in another colour and I am really happy with it. I very rarely order clothes or other items on the internet (bad previous experiences), but I would recommend Jack1t because 1) I got answers to my questions sent by mail (very very important !!), 2) the return process was very easy and fast, 3) the refund was very fast and 4) the coat I wanted was still available (lucky) and was sent within the next days.”

Helpful Report

Posted 4 years ago

Hello Annette, Thank you so much for taking the time to share your amazing feedback. It's great to hear that our Client Services Team has helped answer your questions and that you were satisfied with your overall experience of shopping with us. We hope you love our products just as much as we do. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“My favorite jacket, warm, warm and warm.”

Helpful Report

Posted 4 years ago

Hello Customer. Thank you for taking the time to leave us a review. We're glad to hear that you love the quality of our JACK1T'S. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Total zufrieden super”

Helpful Report

Posted 4 years ago

Hello Customer, Thank you for taking the time to leave us a review. We're glad to hear that you’re satisfied with your experience of shopping with us. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“My Jacket is beautiful. I’m in love in her:)))”

Helpful Report

Posted 4 years ago

Hello Agata, Thank you for taking the time to share your feedback. We're happy to hear that you love your JACK1T. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“I am excited! Very nice jacket! Perfect color and very warm! I love it!❤”

Helpful Report

Posted 4 years ago

Hello Customer, Thank you for leaving us a review, we really appreciate it. We're so glad to hear that you love the look and quality of our JACK1T'S. If there is anything we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“thank you for my jacket . I am in love with it . You are the best and I hope to find another for next year.”

Helpful Report

Posted 4 years ago

Hello Ceci, Thanks so much for taking the time to leave your positive feedback, we're glad to hear that you love your JACK1T. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“The jacket is perfect”

Helpful Report

Posted 4 years ago

Hello Luigia, Thank you for taking the time to share your feedback. It’s great to hear you that love your JACK1T. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Magnifique qualité”

Helpful Report

Posted 4 years ago

Hello Customer, Thank you for taking the time to leave us a review. We're glad to hear that you love the quality of our JACK1T'S. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Excellent quality at reasonable price and next day delivery. I was super pleased with both the products and customer service! The design is trendy and never go old! Totally love it! Thank you;)”

Helpful Report

Posted 4 years ago

Hello Katie, Thank you so much for taking the time to share your amazing feedback. We love to hear that you are impressed with prompt service and hope you love our products just as much as we do. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Great material, correct size. I wear xs and bought friend s both sizes fit great. Warm not some cheap material that's thin. I like that you can if you want take off fur. All in all very satisfied customer and one more thing ,it arrived exactly on the day you said it would. Totally recommend it to all! Y”

JACK1T 5 star review on 9th February 2022

Helpful Report

Posted 4 years ago

Hello Ivana, Thank you so much for taking the time to share your amazing feedback. It’s great to hear that you're impressed with our quality, versatility and prompt service. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Very happy with custumer service. Had to return my jacket, and thanks to Becca i recieved a new one in very short time. She was very helpful.”

Helpful Report

Posted 4 years ago

Hello Livija, Thank you so much for taking the time to share your amazing feedback. We're happy to hear our Client Services Team could be of help. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Never been warmer or more comfortable. Don't need an umbrella if your wearing this coat. Went out in a storm and hair was completely dry and protected plus hood stood in place so you didn't have to keep moving out if face - 10/10”

Helpful Report

Posted 4 years ago

Hello Ireny, Thank you so much for taking the time to share your amazing feedback. We love to hear that you are impressed with our quality and hope you love your products just as much as we do. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

JACK1T is rated 4.6 based on 1,426 reviews