JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,426 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit concerned reading the negative feedback, but still went away with ordering a jacket after reading many good views ( I was a little apprehensive how this jacket would look) I was very happy with the jacket in the end, good quality, great fit and arrived very quickly. 5 stars”

Helpful Report

Posted 4 years ago

Hello Adam, Thank you for your positive feedback. Amazing to hear you are happy with our quality and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“The website was easy to use the size guide was very helpful and delivery was good - would recommend.”

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Posted 4 years ago

Hello Nicola, Thank you for taking the time to share your feedback. I'm so glad you found your perfect size by using our size guide. For further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“keeps the heat”

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Posted 4 years ago

Hello Sebastien, Thank you for your feedback. Amazing to hear that you are happy with our quality. If there's anything we can help you with, please email clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Perfect shipping, very nice puffer, you can fell the quality when you dress it. Spedizione rapida, piumino davvero molto bello, puoi sentirne la qualità indossandolo. Molto soddisfatto!”

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Posted 4 years ago

Hello Rocco, Thank you for taking the time to share your feedback with us. It means a lot to us that you had a positive experience and prompt service. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“5 stars from me. Looking great and has a lot of functional details. 👍”

JACK1T 5 star review on 6th February 2022

Helpful Report

Posted 4 years ago

Hello Customer, Thank you so much for taking the time to share your amazing feedback with us, it's greatly appreciated. We love your picture and we're glad you love your JACK1T. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“very good product for quality and fit”

Helpful Report

Posted 4 years ago

Hello Customer, Thank you for taking the time to leave us a review. We're glad to hear that you love the quality and fit of your JACK1T. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“One of the best jackets I've bought for a long time it is expensive but well worth the money”

Helpful Report

Posted 4 years ago

Hello Jackie, Thank you for this positive review, it is really important to us. We love to hear that you are impressed with our JACK1T'S. For further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“I really love their jackets! High quality materials, nice colors and fur!! Also great that you have free shipment to EU countries! I am fan!”

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Posted 4 years ago

Hello Katrien, Thank you for taking the time to share your amazing feedback with us. It means a lot to us that you had a positive experience and love our JACK1T's as much as we do. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“I have 5 Jack1t’s I LOVE them the comfort style and fit!! For me they are GREAT ⭐️⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 4 years ago

Hello Michelle, Thank you so much for taking the time to share your amazing feedback. It means a lot to us to hear that you love our JACK1T's just as much as we do. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Todo muy bien y muy rápido”

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Posted 4 years ago

Hello Coral, Thank you for taking the time to share your feedback with us. It means a lot to us that you had a positive experience and prompt service. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Tout était parfait et livraison hyper rapide. Je recommande”

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Posted 4 years ago

Hello Alban, Amazing to hear you are happy with our quality and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Estoy encantada, me ayudaron en todo momento y se aseguraron de que quede satisfecha con mi compra.”

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Posted 4 years ago

Hello Ingrid, Thanks so much for taking the time to leave your positive feedback. It's great to hear that our team managed to help you. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“The best jackets . I love so much. The quality is the most magnificent , very beautiful, very fashionable , stylish, and the most importantly very comfortable and cozy . I just love them, they can be combined with all clothes and styles. And at the same time, worldwide shipping delivery is just wonderful, I didn't even expect that I would receive my package so quickly. If you want to visit me on Instagram @donnaanastasia_official and you will see my photos in them. Thank you so much JACK1T , for amazing jackets. And I wish from the bottom of my heart that your company progresses with all the blessings.”

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Posted 4 years ago

Hello ASYA, Thank you so much for taking the time to share your amazing feedback. It means a lot to us that you had a positive experience and prompt service. We're glad you love our proudcts just as much as we do. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Awesome product! Incredible quality! Very warm… beautiful item!!”

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Posted 4 years ago

Hello Joan, Thank you for your feedback. Amazing to hear you are happy with our quality and design. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“excellent quality”

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Posted 4 years ago

Hello Isabelle, Thank you for taking the time to share your feedback with us, we greatly appreciate it. If there's anything we can help with, please send an email to clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“Wonderful jacket!!! Warm, sexy, fits perfectly, I couldn't be happier with it!”

Helpful Report

Posted 4 years ago

Hello Customer, Thank you for taking the time to share your feedback. Amazing to hear that you're happy with the quality our prodcuts. If there's anything else we can help you with, please let us know by emailing clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“personal opinion, I live by the sea so very often we have strong winds, what I like about this jacket is that it has double zippers so it does not let the wind pass, the hood stays on the head also does not fall off, it is surprisingly warm, I am really happy with jackets thank you very much”

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Posted 4 years ago

Hello Marta, Thank you for taking the time to leave us a review. We're glad to hear that you’re satisfied with the quality and design of our JACK1T'S. If there's anything we can help you with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

“The quality is just more than expected, delivery time is fantastic. Full profesion in everything”

Helpful Report

Posted 4 years ago

Hello Customers, Thank you so much for taking the time to share your amazing feedback. It means a lot to us that your expectations were exceeded. If you need anything in future, please don’t hesitate to contact our client services team at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Giacca stupenda e rifiniture di eccellenza. La S è leggermente abbondante per me: 170 cm. X 64 kg. La consegna in Italia è stata effettuata dopo quattro giorni dall'ordine... Prodotto Top. Acquisterò sicuramente altre giacche!!!”

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Posted 4 years ago

Hello Architetto, Thank you for taking the time to share your feedback. It’s great to hear that you enjoyed shopping with us. For further assistance, email: clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Très très satisfaits de nos vestes ! Mon conjoint et moi sommes heureux d’avoir trouvé un manteau de grande qualité, ça se voit sans même le toucher. Les finitions sont très bien faites, les fermetures glissent parfaitement bien bref on recommande à 100% ! Bravo aussi pour le design c’est dingue 🤩✅”

JACK1T 5 star review on 2nd February 2022

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Posted 4 years ago

Hello Laura, Thank you so much for taking the time to share your amazing feedback with us, it's greatly appreciated. We love your picture, thank you for sharing this with us. If there's anything we can help with, please email clientservices@jackitco.com. Kind Regards, JACK1T

Posted 3 years ago

JACK1T is rated 4.6 based on 1,426 reviews