JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,426 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful jacket. Runs small though”

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Posted 4 years ago

“Non so,e tutto da vedere ancora. Spero che sia un bel giubbotto.”

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Posted 4 years ago

“All good but the delivery packaging. In previous purchases, jackets were sent with a super nice box. However, this time the order has been sent in a plastic bag not appropiate for a luxury brand. Regarding the product, great stuff as usual.”

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Posted 4 years ago

“Beautiful coats and well made it’s just a shame I had to send them back as they were little too snug in the fit . It’s been nearly two weeks and awaiting a refund”

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Posted 4 years ago

“The jacket is beautiful and it have a good quality but the size are too small because normally I take size M but it was too small. And I had to take size L.”

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Posted 4 years ago

“Overall, good quality service and product.”

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Posted 4 years ago

“Ottimo prodotto Spedizione veloce Unico difetto: all'arrivo del prodotto il pacco-confezione era aperto, fortunatamente il giubotto era integro Corriere DHL”

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Posted 4 years ago

Hi Giancarlo, Thank you for your feedback. Amazing to hear you are happy with our quality and that your order arrived quickly. If there is anything we can help you with in the future, please contact us at clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“Jacket was shipped to me very fast surprisingly. I love the quality and details of the stitching. Only con is that one of the snap buttons broke off already when taking jacket off.”

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Posted 4 years ago

Hi Ernie, Thank you for taking the time to write us a review, it's greatly appreciated. We're so glad your JACK1T arrived quickly and you love the quality. I'm so sorry to hear about the broken button. I've sent you a private message to help resolve this for you. If there is anything else we can help you with, please contact us at clientservices@jackitco.com. Kind regards, JACK1T

Posted 3 years ago

“Muy bonita , tacto suave. Embalaje muy bien Calidad buena . Muchas gracias”

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Posted 4 years ago

“Des plumes sortent de la doudoune alors que je viens de lavoir, mais elle est magnifique”

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Posted 4 years ago

“Eine der wärmsten Jacken die ich je hatte. Leide auch sehr wuchtig gross füllig und schwer auch im M und selbst im S geht es gerade so Normalweise trage ich L. Sieht super aus. Wer sehr warm will gut aussehen auf kosten von etwas bequemlichkeit ist damit richtig.”

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Posted 4 years ago

“I liked that my jacket came packed in a great way, the materials look high quality and the store fulfilled with the shipping time.”

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Posted 4 years ago

“Very well made and so warm! The fabric is beautiful, but I almost returned it. This is my 2nd Jack1t and both have absolutely massive hoods that make me feel like a bobble-head. It's embarrassing. I had hoped, based on photos, that the second one wouldn't look as bad, but it does. I love everything else about it so much that I can't bear to give it up. I love the faux fur and was very much looking forward to wearing the hood, but it really does look ridiculous. I hope you consider this for future designs because the quality of your product is above and beyond anything I've seen in stores.”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“Very nice packaging! The size matched very well.”

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Posted 4 years ago

“Optisch und qualitativ eine sehr schöne Jacke. Leider passt sie mit nicht so gut.”

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Posted 4 years ago

“This coat is lovely, I have had nice comments about the fur hood, one of my pocket buttons is hanging off alteady, I couldn't be bothered with sending it back as it is cold now, the only think I will say is it is very heavy, my shoulders ache when I've worn it for a while, worth the money I think tho, a very warm coat.”

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Posted 4 years ago

“Jacket is beautiful but it’s too small . And try to reach costumer service to find out how to return purchase., send 3 emails no response”

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Posted 4 years ago

“Great quality. Buy a bigger size.”

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Posted 4 years ago

“Great jacket, well made, well worth the money. Only one downside for the ugly packaging. They could have tried harder to pack a couple of box with their company logo neatly”

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Posted 4 years ago

JACK1T is rated 4.6 based on 1,426 reviews