JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,414 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,414 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

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“My jacket fits good and stylish. 💯% official.”

Helpful Report

Posted 1 year ago

“Poor from Jack1t!! My coat didn’t come in a presentation box as seen online, just a poly bag! The jacket itself is very warm and of very good quality, so much so I emailed customer services to ask if I could have a discount code to purchase another, I never received a discount code when I signed up to their newsletter… nor did I receive a response to my enquiry!! Better hope nothing goes wrong with the jacket!… anonymous customer service!”

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Posted 1 year ago

“I love Moncler for the quality and style and I would say jack1t meets the same standard . My new Jack1T coat is amazing I love the quality and style !”

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Posted 1 year ago

“The delivery was very fast and the item is very nice just a bit with the color is not the same like the picture.”

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Posted 1 year ago

“Easy ordering Fast delivery”

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Posted 1 year ago

“Website navigation is poor, Shipping limited to uk and US 🙄, jacket was never delivered to the requested address and there is zero customer service assistance…”

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Posted 1 year ago

“Great jacket, I love the fabric”

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Posted 1 year ago

“I sent back a coat and I haven't received my refund yet”

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Posted 2 years ago

“Im quite unhappy. I ordered and paid for two jackets and have to date only received one. I thought I was getting. Good deal but then I had to pay $180 in custom duty taxes that had not been previously disclosed eliminating what may have been a good deal”

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Posted 2 years ago

“Amazing Jacket”

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Posted 2 years ago

“Lovely coat - the medium was too big so sent it back for the small. I would say that you don’t need to size up”

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Posted 2 years ago

“Very professional 👏”

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Posted 2 years ago

“I purchased 2 coats and a vest from JACK1T. I am highly satisfied with the quality and service. This company is 5 star all around.”

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Posted 2 years ago

“It's a really good down jacket, warm and has a fantastic finish.”

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Posted 2 years ago

“Excellent product!”

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Posted 2 years ago

“The jacket was a lovely shade of green and arrived quickly but I wasn’t sure about the shiny fabric and felt it wasn’t as good as it looked in the pictures so sadly returned.”

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Posted 2 years ago

“I know recommended don’t buy this jacket. Customer service were bad not believe this company please”

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Posted 2 years ago

“I am satisfied. Very good communication and fast shipping!”

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Posted 2 years ago

“I have bought a coat before and they are great. What I don’t like is the way you advertise and it actually breaks the advertising standards. You show 4 colours at a reduced price on your front page of offers when you are only doing 3 colours. Not good marketing.”

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Posted 2 years ago

“Very good well made coats well worth the money”

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Posted 2 years ago

JACK1T is rated 4.6 based on 1,414 reviews