JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,426 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I raised a query customer service got back to me quickly. The website is super slick although the size guide didn’t work right away on mobile.”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to leave us a 5-star review. We are so pleased to hear you had a good experience with our Client Services team and that you loved our website. Please get in touch via clientservices@jackitco.com if we can assist in future. Kind regards, JACK1T

Posted 3 years ago

“The jackets look absolutely fantastic on. Great quality, great fit . Very happy”

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Posted 4 years ago

Hello Elizabeth, Thank you for leaving us a review, we really appreciate it. It is great to know you love the style of our jackets and that yours fits you so well! Please reach out to clientservices@jackitco.com if there is anything we can help you with. Kind regards, JACK1T

Posted 3 years ago

“Great quality. Quicker than expected delivery.”

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Posted 4 years ago

“I am absolutely amazed how well-made these jackets are and the quality of their manufacture! However, the only downside is they run very small. I always purchase an extra large in order to give me a little more room due to wearing heavy sweaters in the winter. Even though I size up, these jackets are always extremely tight fitting. That said, they still fit but you cannot wear a heavy sweater under them. But I really do not care because I love these jackets so much, I will go naked under them during the winter! So you will not go wrong purchasing these jackets. They are worth of money!”

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Posted 4 years ago

“Great quality. Cool look. We love this jacket. As always Jack1t has very high quality product with great design.”

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Posted 4 years ago

“Perfect branded item.”

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Posted 4 years ago

“Nice jackets, finished to perfection. I definitely want more from this collection. And the online service is also perfect. Recommended!”

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Posted 4 years ago

“Amazing coat, exactly how it was described! My order was processed and shipped quickly!”

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Posted 4 years ago

“All very good ... ...”

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Posted 4 years ago

“Arrived quickly, as advertised, good value.”

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Posted 4 years ago

“Super service hammer god kvalitet”

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Posted 4 years ago

“I already ordered a second time. Jackets look even better in reality than in pictures. Top quality!”

JACK1T 5 star review on 10th January 2022

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Posted 4 years ago

“Got a recommendation to order from Jack1t from a friend and it was a real deal! Great shopping experience.”

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Posted 4 years ago

“I’m so happy. I love it more and more like a second skin. Warm! please help me to say Warm. Amazing details, heavy because contain material. Shipping on time. Thx Jack1t for make my winter #1”

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Posted 4 years ago

“Di ottima qualità ed è anche molto bello N:1”

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Posted 4 years ago

“the jacket is beautiful, very stylish and comfortable”

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Posted 4 years ago

“I'm absolutely in love with this brand. I bought 2 jackets so far and I guess JACK1T will be my #1 choice for winter stuff for many years to come. Love their details endlessly.”

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Posted 4 years ago

“Giacca stupenda! Sono molto soddisfatta, ne ordinerò sicuramente altre 🤗”

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Posted 4 years ago

“👍🏻 Fast Shipping 👍🏻 Jack1t VERY HI QUALITY 🤪 I really recommend ❤️ Thank You!”

JACK1T 5 star review on 9th January 2022

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Posted 4 years ago

“Really great company. All the details of even the packaging of the jacket is awesome. They are definitely detail oriented.”

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Posted 4 years ago

JACK1T is rated 4.6 based on 1,426 reviews