JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,426 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top Service! Schnelle Lieferung und sehr gute Qualität!”

JACK1T 5 star review on 17th January 2022

Helpful Report

Posted 4 years ago

Hello Andrijana, Thank you for leaving us a great review and photos! We are so happy you have received good service and love the quality of your jacket as this is important to us. Please reach out via clientservices@jackitco.com if we can help you in future. Kind regards, JACK1T

Posted 3 years ago

“Giacca bellissima e calza alla perfezione … super calda!”

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Posted 4 years ago

Hello Biancaluna, Thank you for leaving us a review. We are so happy to hear that you love your jacket and that the fit is perfect for you. Please get in touch via clientservices@jackitco.com in future if we can assist with anything at all. Kind regards, JACK1T

Posted 3 years ago

“high quality looks amazing comfortable warm”

Helpful Report

Posted 4 years ago

Hello Sevgi, Thank you for getting in touch and for leaving such a detailed review. We are so happy to hear you love the quality and design of our jackets, we work hard to be proud of this! Fantastic to know you are keeping warm and comfortable when wearing. Please reach out via clientservices@jackitco.com in future. Kind regards, JACK1T

Posted 3 years ago

“I enjoy my new parka. Delivery was very fast. I will buy another one!”

Helpful Report

Posted 4 years ago

Hello Valeria, Thank you for taking the time to leave us a review. We are pleased to hear your parka arrived quickly and that you are looking to purchase another. Please get in touch via clientservices@jackitco.com in future should you need assistance. Kind regards, JACK1T

Posted 3 years ago

“Perfect. Good quality for the price.”

Helpful Report

Posted 4 years ago

Hello, Thank you for leaving us a review. We are so glad to hear you love the quality of our jackets enough for a 5-star review! Please get in touch via clientservices@jackitco.com should you need us. Kind regards, JACK1T

Posted 3 years ago

“Just one word - excellent!!!”

Helpful Report

Posted 4 years ago

Hello, Thank you for leaving such a nice review. We are so glad you have had a good experience with us and decided to rate us 5-stars. Please get in touch via clientservices@jackitco.com should you need assistance in future. Kind regards, JACK1T

Posted 3 years ago

“Acquisto da Italia. La giacca Royale Quilt Down Coat è esattamente come descritta, i materiali e i tessuti appaiono di buona qualità e fattura, così come le cerniere e i dettagli. L'imbottitura è consistente e la pelliccia sintetica del cappuccio è davvero folta e morbida, dall'aspetto molto naturale. Totalmente soddisfatta dell'acquisto, è esattamente la giacca che volevo e che cercavo da un anno senza successo (a quanto pare i grandi cappucci pelosi non vanno più di moda..). Spedizione veloce e puntuale. Visto l'ottimo rapporto qualità/prezzo, acquisterò certamente altri modelli Jack1t, sono uno più bello dell'altro.”

Helpful Report

Posted 4 years ago

Hello, Thank you for leaving such a lengthy, detailed review. We are so pleased you love the quality and finish of your jacket, we love the softness of our synthetic fur and we are glad you agree. It is great to know you would be looking to purchase from us again in the future. Please get in touch via clientservices@jackitco.com for any assistance in future. Kind regards, JACK1T

Posted 3 years ago

“Sehr gut Qualität und Schöne Jacke!!”

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Posted 4 years ago

Hello Miklos, Thank you for leaving us a review. We are so happy to hear you love your jacket and think it is beautiful- we do too! Please get in touch via clientservices@jackitco.com should you need us in future. Kind regards, JACK1T

Posted 3 years ago

“Espectacular, volvere a vomprar”

Helpful Report

Posted 4 years ago

Hello Ruben, Thank you for leaving us a 5-star review. We are so happy to hear you love your jacket and are looking to make another purchase. If we can assist at all, please contact us at clientservices@jackitco.com for help. Kind regards, JACK1T

Posted 3 years ago

“This is the second jacket I've purchased from Jack1t in the last year. I really like the quality and the attention to detail. Prices are reflective of the quality and design, to be honest I only purchase when there is a sale on, so I get very good value for my money.”

Helpful Report

Posted 4 years ago

Hello George, Thank you for leaving us a great review. We are so happy to hear this is your second jacket with us and that you love the attention to detail as much as we do! Please get in touch via clientservices@jackitco.com if we can help with anything in future. Kind regards, JACK1T

Posted 3 years ago

“Snabbt leverans. Jättebra kvalitet. Jag älskar”

Helpful Report

Posted 4 years ago

Hello, Thank you for leaving us a 5-star review. We are so happy to love our quality as this is something we are especially proud of, and that your order arrived quickly. Please reach out via clientservices@jackitco.com in future. Kind regards, JACK1T

Posted 3 years ago

“Ho acquistato il modello R3D piumino.... fantastico, ordinato il 5 gennaio arrivato l'11 gennaio, considerato le feste di mezzo spedizione veloce, prodotto di qualità superiore,testato a -10 stavo caldissimo,sono alto 1,85 per 75 kg ho preso la L.....farò ancora acquisti”

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Posted 4 years ago

“This jacket is nice and warm and I love the hood.. Definitely a well made jacket.. This is my second order and both jackets I love proper winter jacket”

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Posted 4 years ago

“Encantadísima con la marca y sus productos. Envío rápido, comunicación con el servicio de atención al cliente excelente. La presentación del embalaje es espectacular y sus prendas de 10. Sus plumíferos quedan realmente sexys.”

Helpful Report

Posted 4 years ago

Hello Maria, Thank you for leaving us such a detailed review, we really appreciate it. We are so pleased to hear you had a good experience with our Client Services team and that your order arrived quickly. Fantastic to know you love our packaging as this is something we are very proud of. Please reach out to clientservices@jackitco.com in future if we can assist. Kind regards, JACK1T

Posted 3 years ago

“The Best quality and design jacket In market ! Really is value for money!”

Helpful Report

Posted 4 years ago

Hello Dimitra, Thank you for taking the time to leave us a 5-star review. We are so glad to hear you love the quality of our jackets, we are very proud of our high quality so this means a lot to us. Please reach out via clientservices@jackitco.com for an assistance in future. Kind regards, JACK1T

Posted 3 years ago

“I’m writing to let you know your coats are awesome as my wife keeps telling me and the compliments she gets when she is out in public. Only downside is that her newest coat has been sitting in Cincinnati DHL hub for the last 5 days on hold! Only took one day from your location to the US. This waiting time for delivery is awful!!!”

Helpful Report

Posted 4 years ago

Hello Warren, Thank you so much for taking the time to leave us such a detailed review. We are so sorry to hear about the delay with your shipment and it looks like this has now been resolved for you. We are glad to know your wife loves our jackets and that she has been receiving plenty of compliments! Please get in touch via clientservices@jackitco.com if we can help in future. Kind regards, JACK1T

Posted 3 years ago

“Excellent packaging and superb quality. Would definitely recommend”

Helpful Report

Posted 4 years ago

Hello Louise, Thank you for taking the time to leave us a 5-star review. We are pleased you love our packaging, there is a lot of thought behind this and it is great to know you would recommend us to a friend! Please get in touch via clientservices@jackitco.com for any assistance in future. Kind regards, JACK1T

Posted 3 years ago

“J'ai acheté le manteau le 31 décembre et il est arrivé au Canada le 6 janvier, alors très rapide comme livraison pour le temps des fêtes. Cependant, le colis était mal emballé, il était même ouvert à l'arrivé alors l'adhésif du sac n'est pas suffisant fort. Mais je recommande.”

JACK1T 5 star review on 12th January 2022

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to leave us some great feedback. We are so sorry to hear that your parcel arrived open, but it is great to hear you are happy with the jacket and would recommend us to a friend. Please reach out via clientservices@jackitco.com in future for any assistance. Kind regards, JACK1T

Posted 3 years ago

“I love it, i will buy again. Thank yoy”

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Posted 4 years ago

Hello Dolores, Thank you for taking the time to leave us a review. We are so pleased you love your jacket and would be looking to buy another! Please keep in touch via clientservices@jackitco.com in future. Kind regards, JACK1T

Posted 3 years ago

“Very satisfied with my purchase”

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Posted 4 years ago

Hello Nicole, Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you love your jacket. Please get in touch via clientservices@jackitco.com for any assistance in future. Kind regards, JACK1T

Posted 3 years ago

JACK1T is rated 4.6 based on 1,426 reviews