JACK1T Reviews

Name: JACK1T
Address: 4th Floor 4 Tabernacle Street, London, Cheltenham
Rating: 4.56

4.6 Rating 1,426 Reviews

89 %

of reviewers recommend JACK1T

4.6

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

JACK1T 5 star review on 27th December 2025

Anonymous

JACK1T 5 star review on 26th February 2024

SALVATORE RAIA

JACK1T 5 star review on 19th December 2023

Gina Eppolito

Juan Agullo Amoros

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my jacket! Amazing! Fast delivery and great quality! Thanks”

Helpful Report

Posted 4 years ago

Hello Valentina, Thank you for taking the time to leave us a 5-star review. We are so happy to hear this arrived swiftly for you and that you love the jacket and quality. Please get in touch via clientservices@jackitco.com if we can assist with anything in future. Kind regards, JACK1T

Posted 3 years ago

“Fantastic Jacket. I'm looking to buy a vest next”

Helpful Report

Posted 4 years ago

Hello Lucia, Thank you for taking the time to leave us a lovely review. It is super to hear that you love your jacket and you are looking for another purchase already. Please get in touch via clientservices@jackitco.com if we can assist with anything in future. Kind regards, JACK1T

Posted 3 years ago

“The delivery was very quick, it came the next day and the quality of the jacket is very high and stylish. Shame they don't do exchanges as the first jacket I bought was too small but because I wanted it quickly I had to purchase another jacket, ok if you have the funds to do that! The returns were easy to do as well.”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to leave such a detailed review. We are so happy to know your order arrived promptly and that you love the quality of our jacket, this is something very important to us. It is great to know you had an easy experience with our returns portal. Please reach out to clientservices@jackitco.com for any assistance in future. Kind regards, JACK1T

Posted 3 years ago

“Very good....”

Helpful Report

Posted 4 years ago

Hello Anthony, Thank you for taking the time to leave us a 5-star review. We are so happy you love your jacket. Please get in touch via clientservices@jackitco.com for any assistance in future. Kind regards, JACK1T

Posted 3 years ago

“Really worm and well made”

Helpful Report

Posted 4 years ago

Hello Emma, Thank you for leaving us a lovely review. We are so happy to know you love our quality and your jacket is keeping you really warm. Please contact us via clientservices@jackitco.com for future assistance. Kind regards, JACK1T

Posted 3 years ago

“Fantastic jacket and customer service excellent xx”

Helpful Report

Posted 4 years ago

Hello Karen, Thank you for leaving us a great review. It is so good to hear you have had a good experience with our customer service team, this is very important to us! We are happy you love your jacket and love wearing it. Get in touch via clientservices@jackitco.com if we can assist further. Kind regards, JACK1T

Posted 3 years ago

“All, quality, service… all perfect The problem is that I made a mistake with the color.. I wanted black colour and i ordered it in navy… I am going to send it to you and I am going to order tha black colour.. Best regards, Rocio Jorquera”

Helpful Report

Posted 4 years ago

Hello Rocio, Thank you for the detailed review and feedback. We are so happy you love the quality and service. We are sorry to hear you ordered the wrong colour and hope you now have your perfect style! Please reach out via clientservices@jackitco.com if we can assist you with anything else. Kind regards, JACK1T

Posted 3 years ago

“Beautiful 😍”

Helpful Report

Posted 4 years ago

Hello Oksana, Thank you so much for leaving us a review. We are so happy to hear you love your jacket and we hope it is keeping you warm. Please get in touch via clientservices@jackitco.com if we can help further. Kind regards, JACK1T

Posted 3 years ago

“Very good quality and lots of details no the coat. Very satisfied.”

Helpful Report

Posted 4 years ago

Hello, Thank you for leaving us a lovely review. We are so happy to hear you love the quality of your jacket and you love all the little details, we are especially proud of how detailed our products are. Please get in touch via clientservices@jackitco.com if we can help further. Kind regards, JACK1T

Posted 3 years ago

“Great quality, warm, fit well. Delivery went smoothly. Overall very satisfied and pleasantly surprised.”

Helpful Report

Posted 4 years ago

Hello Romain, Thank you for leaving a great review. We are glad to hear your delivery was fast and smooth and that you are very happy with the product you received and love the quality. Please reach out via clientservices@jackitco.com if we can help in future. Kind regards, JACK1T

Posted 3 years ago

“Affidabili, prodotti di qualità,tempi di consegna veloci”

Helpful Report

Posted 4 years ago

Hello Gina, Thank you for taking the time to leave us a review. We are so glad to know you love the quality of our products and that your order arrived in good time. Please contact us via clientservices@jackitco.com if you need any further assistance. Kind regards, JACK1T

Posted 3 years ago

“excellent product fast delivery compliments”

Helpful Report

Posted 4 years ago

Hello Antonella, Thank you for taking the time to leave us a review. We are so glad to hear you love your product and that your delivery was fast. Please reach out to clientservices@jackitco.com for any assistance in future. Kind regards, JACK1T

Posted 3 years ago

“Awesome quality and speedy delivery service, I'm thrilled with my new jack1t!”

Helpful Report

Posted 4 years ago

Hello Elena, Thank you for leaving us a review. Great to know you love the quality and your order arrived swiftly. We hope you continue loving your jacket! Kind regards, JACK1T

Posted 3 years ago

“Better then on the picture! I’m excited”

Helpful Report

Posted 4 years ago

Hello Julie, Thank you for leaving us a 5-star review. We are so pleased to hear your jacket exceeded your expectations and that you are so excited to wear your style out and about! Please keep in touch via clientservices@jackitco.com Kind regards, JACK1T

Posted 3 years ago

“Rien a dire !! J'ai reçu ma veste en 3 jours 😊 Et elle est top !!!!!!!!”

Helpful Report

Posted 4 years ago

Hello Tania, Thank you for leaving us such a lovely review! Fantastic to hear your order arrived in three days- that is great. We are so pleased to know you love the style you ordered. Please reach out via clientservices@jackitco.com in future. Kind regards, JACK1T

Posted 3 years ago

“Love the jackets im on my fifth coat so warm well made love them ❤️”

Helpful Report

Posted 4 years ago

Hello Alex, What a great review! We are amazed to hear you are on your fifth coat with us and are so happy to know you love them. We are very proud of the quality and detail of our jackets and it's great to know they are keeping you warm. Kind regards, JACK1T

Posted 3 years ago

“Great fit and good quality arrived in good time”

Helpful Report

Posted 4 years ago

Hello Beverley, Thank you for taking the time to leave us a great review. We are so pleased to know you found the perfect fit and style to wear. We are very proud of the quality of our styles so it is fantastic feedback to know you are happy with the quality- and that the jacket arrived quickly! Please reach out via clientservices@jackitco.com if you require assistance in future. Kind regards, JACK1T

Posted 3 years ago

“Bellissimo capo, rifinito molto bene. Materiali di ottima qualità. Acquisto perfetto.”

Helpful Report

Posted 4 years ago

Hello, Thank you for leaving a detailed review. It is great to know you love the quality and finish of your jacket- something we are very proud of. Please reach out via clientservices@jackitco.com for assistance in future. Kind regards, JACK1T

Posted 3 years ago

“Super nice”

Helpful Report

Posted 4 years ago

Hello Eric, Thank you for leaving a 5-star review. Great to know you are loving your jacket! Please get in touch via clientservices@jackitco.com if we can assist in future. Kind regards, JACK1T

Posted 3 years ago

“The quality is good. Fast shipping”

Helpful Report

Posted 4 years ago

Hello, Thank you for leaving us a 5-star review. We are pleased to hear you love our quality- we are very proud of this. It is great to know your order arrived quickly. Please get in touch via clientservices@jackitco.com in future. Kind regards, JACK1T

Posted 3 years ago

JACK1T is rated 4.6 based on 1,426 reviews