Ivel Valley Wild Bird Food Reviews

Name: Ivel Valley Wild Bird Food
Rating: 4.91

4.9 Rating 4,872 Reviews

98 %

of reviewers recommend Ivel Valley Wild Bird Food

4.9

Based on 4,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Ivel Valley Wild Bird Food 5 star review on 29th April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rang your office and spoke to a helpful lady, who advised me as to why I was unable to use my tablet to reorder, as I had done in past. Due to an update on your end, I am no longer able to book online, which I prefer. Later put my order over the phone, and again spoke to a helpful lady.”

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Posted 2 years ago

“Great product, fast delivery, small problem with damage to one of the boxes and contents just in a plastic bag, it was lucky that was still intact, a more substantial inner container would have been better.”

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Posted 2 years ago

“I like the small pieces of suet but with later deliveries there seems to be more and more dust, which is a nuisance”

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Posted 2 years ago

“I have a long history of purchasing from St Ivel and have never needed to question the quality of their product. More than once, however, I have received damaged outer packaging and I am disappointed with the method of containing suet pellets in a very thin plastic bag that is not robust enough to be lifted out of the cardboard box without the risk of splitting.”

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Posted 2 years ago

Thank you for your comments, however we do state on the pellet page that the liner is to protect the box, it is not a carry sack and should not be pulled out of the box.

Posted 2 years ago

“I have had difficulty in purchasing suet balls that my birds will eat. I did a bit of exploring the internet and found Ivel Valley wild bird food. My birds, blue tits and long-tailed tits mostly, love them.”

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Posted 2 years ago

“Excellent service, as always. I just think there are slightly more pin oats in the mix which our small birds (mainly tits and sparrows) tend to leave.”

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Posted 2 years ago

“The bird food was well packaged but unfortunately one of the packets of suet was split and had spilled out into inside of the box”

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Posted 2 years ago

“Birds seem happy and your bags are less inclined to burst than they were when first you switched to paper bags.”

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Posted 2 years ago

“Good quality product arrived in good time.”

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Posted 2 years ago

“Quick turnaround. Correct order.”

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Posted 2 years ago

“I emailed after the delivery to let you know that two of the bags had burst in the box. Nothing lost but you might want to review the seals on your bags. Thanks for the ‘seed trees’, the birds love them.”

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Posted 2 years ago

“Very packed and delivered on time”

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Posted 2 years ago

“Quick delivery, well packed and good-looking bird seed at a below-average price. Initial issue with order so 4* but quickly sorted with no fuss. Will use again.”

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Posted 2 years ago

“Prompt service good products and making SOME effort to address packaging in terms of recycling”

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Posted 2 years ago

“Bird seed seems to be good well packed and quick delivery.as for the food only just started using it so early days yet. Thank you”

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Posted 2 years ago

“more eco packaging please”

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Posted 2 years ago

“Ordered at a good price, delivered as promised although the outside packaging suffered quite badly in transit.....”

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Posted 2 years ago

“I’ve been a customer for a few years.Very good products and service/delivery”

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Posted 2 years ago

“My order arrived just days after I ordered and should see my birds through the winter”

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Posted 2 years ago

“I've been buying bird food from IV for years and I continue to buy from them because the quality is always good and the deliveries are very reliable.”

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Posted 2 years ago

Ivel Valley Wild Bird Food is rated 4.9 based on 4,872 reviews