Ivel Valley Wild Bird Food have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Sunflower seeds, good price , next day delivery and no damage, unlike other companies I deal with. Excellent service.
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- Wanda S
“
Had everything I needed. Good price. Was dispatched as promised. Arrived on time. Well packaged and the birds seem to love what we’ve bought…..magpies are less keen on the anti squirrel diet block feeder!
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- Scott
“
Great product at a great price. Swift delivery too
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- Paul B
“
Very helpful advice from Sam on telephone re how to use my accumulated points and content of suet pellets. Also, a warning when opening the packs. The delivery driver was absolutely delightful - I think hisname was Jonjo. He was exceptionally polite and very helpful.
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- Sue P
“
Quick and efficient delivery.
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- Denise
“
Excellent service & very quick delivery of superb quality fat blocks that our local birds feast upon. Thoroughly reccommend this supplier
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- John H
“
g offer replacement or refund.
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- Jean W
“
Re order no. 5000186640. This was returned to you on 21st May via DPD and received back by you on 22nd May. However I have not yet received the requested refund, so not very happy.
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- Graham
“
I asked for a refund and was basically told NO.
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- Peter E
“
Excellent service & very quick delivery of superb quality fat blocks that our local birds feast upon. Thoroughly reccommend this supplier
”
- John H
“
Good customer service, we were able to speak to a member of staff who was able to answer our queries. Well done.
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- Lesley
“
Great choice of quality products and with next day delivery too. A service that is hard to beat!
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- Christopher C
