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House Signs Direct Reviews

4.8 Rating 2,320 Reviews
95 %
of reviewers recommend House Signs Direct
Company Reviews Metrics
4.8
Based on 2,320 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read House Signs Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ann Sutton
Verified Buyer
“Arrived quickly,I ordered two, unfortunately one had parts of the lettering missing,I rang the firm and it was dealt with straight away and a replacement arrived a few days later.Apart from that I'm happy with my purchase.”
Helpful Report
(18877) - Posted 8 months ago
Hello Ann, Thank you for leaving a review. We always put right any mistakes as we really value our customer service and always want our customers to receive exactly what they have ordered. Kind Regards Tracey
Posted 7 months ago
Anonymous
Verified Buyer
“It’s fine but much smaller than anticipated. Amazingly quick delivery. Many thanks.”
Helpful Report
(18877) - Posted 8 months ago
Hello, Thank you for leaving a review. We are pleased that you are happy with the service and all the sizes of our signs are advertised. Kind Regards Tracey
Posted 7 months ago
Christine Knight
Verified Buyer
“Adequate will do the job”
Helpful Report
(18877) - Posted 8 months ago
Hello Christine, Thank you for leaving a review. We are pleased that you are happy with your order and the service we provided. Kind Regards Tracey
Posted 8 months ago
Robert Gunn
Verified Buyer
“No issues with the sign, an item of good quality. The issue I have is the screw fix and the screws themselves. Very small screw heads making it awkward to fix and made more difficult with the screw metal being softer than expected. Managed to secure but it took more time than expected.”
Helpful Report
(18877) - Posted 8 months ago
Hello Robert, Thank you for leaving a review. The screws we supply are standard and are meant to look discreet when fixed with the sign, so although it took longer to apply we do hope the overall effect of you sign has not been compromised. Kind Regards Tracey
Posted 8 months ago
Anonymous
Verified Buyer
“Great service, lovely sign, exactly what we wanted.”
Helpful Report
(18877) - Posted 9 months ago
Hello, Thank you for leaving a review. We are pleased that you are happy with your order and the service we provided. Kind Regards Tracey
Posted 9 months ago
Cathy Schofield
Verified Buyer
“It took a bit of time to arrive but it was easy to fix and looks good!”
Helpful Report
(18877) - Posted 9 months ago
Hello Cathy, Thank you for leaving a review. We are pleased that you are happy with your order and you found the fitting instructions easy to follow. Kind Regards Tracey
Posted 9 months ago
Konstantinos Siamantas
Verified Buyer
“Good quality. However I would expect better way for the solar light to be attached to the sign.”
Helpful Report
(18877) - Posted 9 months ago
Hello Konstantinos, Thank you for leaving a review. We are pleased that you are happy with your order. The solar light is easily attached so that it can be removed and replaced in the future. Kind Regards Tracey
Posted 9 months ago
Gillian Dyer
Verified Buyer
“It was well made and it was like I ordered but I thought it would have been a bit bigger”
Helpful Report
(18877) - Posted 10 months ago
Hello Gillian, Thank you for leaving a review. We are proud of the quality of our products and all sizes and details are on the description. Kind Regards Tracey
Posted 9 months ago
Anonymous
Verified Buyer
“Very happy with my sign. First sign arrived incorrect but I emailed and a replacement was sent straight away.”
Helpful Report
(18877) - Posted 10 months ago
Hello, Thank you for leaving a review. We are proud of our customer service and if there are any problems with the customer orders we will always aim to achieve a positive outcome. Kind Regards Tracey
Posted 9 months ago
Jenny Spacey
Verified Buyer
“Product looks good. Easy to order and delivery arrived when expected”
Helpful Report
(18877) - Posted 10 months ago
Hello Jenny, Thank you for leaving a review. We are pleased that you are happy with your order and the service we provided. Kind Regards Tracey
Posted 10 months ago
Ian Campbell
Verified Buyer
“Delay in delivery as Evri failed to deliver, got then through Royal Mail following phone call to company. Product looks good, well packaged.”
Helpful Report
(18877) - Posted 10 months ago
Hello Ian We are so sorry Ian that you have not yet had delivery. We will be in touch privately to discuss and resolve for you. Kind Regards Lissa
Posted 10 months ago
David Lloyd
Verified Buyer
“Just what we were looking for. Although reflection of light can be a problem reading the number at certain times of day.”
Helpful Report
(18877) - Posted 10 months ago
Hello David, Thank you for leaving a review. We are pleased that you are happy with your order , although positing of the light can be tricky to gain full effect. Kind Regards Tracey
Posted 10 months ago
June Drew
Verified Buyer
“Very good value. Haven't fitted it yet, hence why I couldn't give 5 stars at the moment.”
Helpful Report
(18877) - Posted 11 months ago
Hello June, Thank you for leaving a review. We are pleased that your a happy with your order and im sure you will be delighted once it has been fitted. Kind Regards Tracey
Posted 10 months ago
Steve Boden
Verified Buyer
“Very efficient service and sign looks good”
Helpful Report
(18877) - Posted 1 year ago
Hello Steve, Thank you for leaving a review. We are pleased that you are happy with your order and the service we provided. Kind Regards Tracey
Posted 1 year ago
ELAINE COLE
Verified Buyer
“Pleased with our name sign only wished it was larger”
Helpful Report
(18877) - Posted 1 year ago
Hello Elaine, Thank you for leaving a review. We are thrilled that you are pleased with your order and the overall effect it has had on your home. Kind Regards Tracey
Posted 1 year ago
Dominic Shelley
Verified Buyer
“Very fast turn around and a good product. Though our sign was broken when it arrived, it was quickly replaced and the comms were good throughout... Good Product. Good Customer Care...would recommend.”
Helpful Report
(18877) - Posted 1 year ago
Hello Dominic, Thank you for leaving a review. We apologize that your order arrived broken, but are pleased that the replacement was everything you expected. Kind Regards Tracey
Posted 1 year ago
Sue Brodie
Verified Buyer
“Happy with my purchase. It was a very reasonable price for the size. The lettering isn't engraved but I wouldn't expect this for the price.”
Helpful Report
(18877) - Posted 1 year ago
Hello Sue, Thank you for leaving a review. We are pleased that you are happy with your order as we are competitive with our prices. Kind Regards Tracey
Posted 1 year ago
Alex O'Donnell
Verified Buyer
“Straightforward transaction all at a satisfactory level.”
Helpful Report
(18877) - Posted 1 year ago
Hello Alex, Thank you for leaving a review. We are pleased that you are happy with your order and your transaction went through smoothly. Kind Regards Tracey
Posted 1 year ago
Anonymous
Verified Buyer
“More or less exactly what I was expecting - good that you can select the font and adjust the positioning of the number and lettering online before you order. The grey is slightly lighter than I was expecting, so there is a bit less contrast with the white lettering, but it is still visible from the road. It arrived promptly and the fixings worked well and were easy to use but some people might benefit from a template, although there are instructions for making your own one easily enough. The light unit works well so far and is a nice, cool coloured LED light, plenty bright enough. Worth the price.”
Helpful Report
(18877) - Posted 1 year ago
Hello, Thank you for leaving a review. We are pleased that you are happy with your order and you feel you have had value for money. Kind Regards Tracey
Posted 1 year ago
Diane Jones
Verified Buyer
“Lovely smart sign sadly slightly damaged presumably after delivery through letter box”
Helpful Report
(18877) - Posted 1 year ago
Hello Diane, Thank you for leaving a review. We would always expect our customers to let us know of any damaged to their sign and email images , so that we can always rectify the situation. Kind Regards Tracey
Posted 1 year ago
House Signs Direct is rated 4.8 based on 2,320 reviews
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