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House Signs Direct Reviews

4.8 Rating 1,960 Reviews

95 %

of reviewers recommend House Signs Direct

Company Reviews

4.8

Based on 1,960 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks good - tasteful. Prompt shipping and receipt of order. The only reason for not giving 5 stars is the sign has only been on the door one day. If the sign stays on the door for a long time, it will deserve 5 stars. Makes life easy - really pleased.”

(18877) - Posted 6 months ago

Hello Janet, Thank you for leaving a review. We are thrilled that you are pleased with your order and the service we provided. Kind Regards Tracey

Posted 6 months ago

“It’s small double check before buy it.”

(18877) - Posted 6 months ago

Hello, Thank you for leaving a review. All our sizes are advertised as per our website, if you need any help , please free free to call us with any queries you may have. Kind Regards Tracey

Posted 6 months ago

“Very modern house sign with built in led”

(18877) - Posted 6 months ago

Hello Scott, Thank you for leaving a review. We are happy that you are pleased with the led sign and the service we provided. Kind Regards Tracey

Posted 6 months ago

“Serious delivery issues however house signs did everything possible to resolve the issue, eventually making us another sign. The signs themselves are really nice and good quality. Just need to change delivery company”

(18877) - Posted 7 months ago

Hi Thank you for your review and your recent order. We are very sorry that you didn't receive delivery of your sign. When you contacted us to notify us of this a replacement sign was made and has been dispatched. Hopefully you will receive the replacement without any issue. We do apologies for the delay. Kind Regards Lissa

Posted 7 months ago

“Well done just not as heavy as expected”

(18877) - Posted 7 months ago

Hello Barbara, Thank you for leaving a review. We are pleased that you are happy with your order. Kind Regards Tracey

Posted 6 months ago

“Item very good quality and value for money”

(18877) - Posted 7 months ago

Hello Chris, Thank you for leaving a review. We are proud of the quality of our products and our competitive prices. Kind Regards Tracey

Posted 6 months ago

“Very satisfied with the product Packaging could have been better as sign was broken on arrival However the response from the customer service department was superb and a replacement was delivered very quickly I give them 10/10 for service”

(18877) - Posted 7 months ago

Hi Thank you so much for your positive review. It always lovely to hear that someone has received good customer service which is what we aim to provide. We are sorry that your sign was damaged in transit and delivered broken, this can happen on the rare occasion but we always send a replacement in these instances. We take on bard you comments about the packaging and look into this further. Kind Regards Lissa

Posted 7 months ago

“Good quality efficient service”

(18877) - Posted 7 months ago

Hello Michael, Thank you for leaving a review. We are pleased that your are happy with your order and the service we provided. Kind Regards Tracey

Posted 6 months ago

“Arrived quickly and just as ordered. A bid fiddly to put on a harled wall but managed eventually.”

(18877) - Posted 7 months ago

Hello Carol, Thank you for leaving a review. We are happy that you are pleased with your order , even though it was a bit fiddly ! Kind Regards Tracey

Posted 6 months ago

“First sign damaged.”

(18877) - Posted 7 months ago

Hello Neil, Thank you for leaving a review. My apologies that your original order arrived broken, but we are sure you are pleased with the replacement. Kind Regards Tracey

Posted 6 months ago

“Not fix yet”

(18877) - Posted 8 months ago

“The sign itself is good but the 'G' in the name looks odd as the other characters are simply capital letters.”

(18877) - Posted 8 months ago

Hello Moira, Thank you for leaving a review. We offer a "live" website so that you can see exactly what you are going to receive and how the text will look. Maybe a different font style would have helped with the lettering. Kind Regards Tracey

Posted 6 months ago

“The house sign was well-made. Delivery took a little more time but not due to the supplier. The silver reflective white background plastic is difficult to read, especially from a distance, so we had to use it at the rear of our property where it can be seen closer. Perhaps I should have sent it back, it would be difficult to read quickly from a distance.”

(18877) - Posted 9 months ago

Thank you for your recent order and your review. We are pleased that you found the sign to be well made but it seems that the sign may have been smaller than you needed. We are able to produce a larger custom size of this sign and if you are interested we would be more than happy to hear from you and provide a quote. Kind Regards Lissa Green

Posted 8 months ago

“Product was excellent - exactly as seen on-line. However, delivery was not very prompt.”

(18877) - Posted 9 months ago

Hello Jerry, Thank you for leaving a reply. My apologies about the delivery, unfortunately sometimes this is out of our control due to other circumstances. Kind Regards Tracey

Posted 6 months ago

“Very good service, delivery arrangements also very good alround great product.”

(18877) - Posted 9 months ago

Hello Simon, Thank you for leaving a review. We are thrilled that you enjoyed your shopping experience with us. Kind Regards Tracey

Posted 6 months ago

“Very helpful delivered on time”

(18877) - Posted 9 months ago

“Website was easy to navigate and choice was easy. However on receiving my sign there was a slight error in one of the letters as though there was a “wobble” when being done. I have a keen eye so was noticeable to me maybe not everyone else.”

(18877) - Posted 10 months ago

“Sign great just what we wanted Could improve delivery I did order near a bank holiday but information regarding when it was coming poor might be company or courier BUT PRODUCT GREAT could have collected it as only 10miles from factory”

(18877) - Posted 10 months ago

“Really liked the look of the sign, and the option to place the house number and street name as I wanted it. Found it to be more expensive than other options available. Although chose it as it was the "look" I wanted.”

(18877) - Posted 10 months ago

“Arrived quickly, after ordering, delighted with the product.”

(18877) - Posted 10 months ago

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House Signs Direct is rated 4.8 based on 1,960 reviews