House Signs Direct Reviews

Name: House Signs Direct
Address: 23, Ashville Way, Whetstone, Leicester
Rating: 4.78

4.8 Rating 1,940 Reviews

95 %

of reviewers recommend House Signs Direct

Company Reviews

Metrics

4.8

Based on 1,940 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My solar light on my house sign packed up after 24 hours. Not very impressive.”

Helpful Report

(18877) - Posted 2 weeks ago

Hello Corrinne Thank you for your review. We are so very sorry to hear that you have had problems with the solar light. We will make contact with you privately to give some advice to help resolve the problem you have have had with the solar light. Kind Regards Lissa

Posted 2 weeks ago

“Quality of the sign wasn't the best I have seen far better quality for similar price, delivery was ok”

Helpful Report

(18877) - Posted 3 weeks ago

Hello David Thank you for your review. We are surprised and sorry that you felt the sign wasn't of good quality as most of our customers do leave positive reviews and are very happy. Kind Regards Lissa

Posted 2 weeks ago

“The sign is good, but the solar light stopped functioning after one day. I did inform the company via their web site but did not receive an answer”

Helpful Report

(18877) - Posted 1 month ago

Hello Jim Thank you for your review. We are so sorry you have had some trouble with your solar light and apologise if you haven't had a reply to an email you sent. We have emailed you privately with some advice to hopefully resolve the problem you have had. Kind Regards Lissa

Posted 1 month ago

“It is really hard to give a review as I ordered the sign and finally arrived slightly later than estimated date ( Evri to blame ) however I tried it and it is not working, I understand it’s winter time and no sufficient sun light around but I tried facing it to the south as advised and still not working. Is it not supposed to work in winter time at all? I am disappointed actually as I was hoping at least it would work even for a few hours”

Helpful Report

(18877) - Posted 4 months ago

Hi Thank you for your review. We are sorry you have had problems with your Solar Sign. We will contact you privately to give you some advice and help resolve the issues you have. Kind Regards Lissa

Posted 4 months ago

“Whilst the service and sign are very good...the solar light hardly ever works and despite charging under sunlight and lights..still nothing vert disappointed”

Helpful Report

(18877) - Posted 5 months ago

We are so very sorry to hear that you have had problems with the solar light. If you had contacted us either by email or phone we would of helped resolve this issue for you but if we aren't aware of any problems we are unable to help. A member of staff will be in touch to discuss the issues you have had within the next couple of days. Kind Regards Lissa

Posted 4 months ago

“Not really please with the solar lamp attached to house number sign. Very dull at night even with 32C sunshine during the day.”

Helpful Report

(18877) - Posted 7 months ago

Hi Mike Thank you for your review. We are sorry you are disappointed with your Solar Light sign and we will contact you privately to discuss further to see if we can find the reason for the dull light and find a resolution. Kind Regards Lissa

Posted 6 months ago

“Not good. Workmanship was well off on one of the signs I ordered. The screwholes were over a centimetre out on the sides. Given it was a small sign, it's really noticable. I won't be using them again. Disappointing.”

Helpful Report

(18877) - Posted 10 months ago

“As my order has not yet been delivered this request is a bit premature.”

Helpful Report

(18877) - Posted 1 year ago

“Revived the wrong sign, still waiting for the correct one; no tracking to see where it is.”

Helpful Report

(18877) - Posted 1 year ago

“Still waiting for delivery…….???”

Helpful Report

(18877) - Posted 1 year ago

“Looks good however the light doesnt work more than 3 hrs which defeats the purpose of this one I chose”

Helpful Report

(18877) - Posted 1 year ago

“Not pleased with the sign and thought customer service could of been more helpful”

Helpful Report

(18877) - Posted 1 year ago

“Regret to say that the sign did not come up to my expectations. Lightweight and thin slate. The writing was printed rather than engraved. Overall pretty poor.”

Helpful Report

(18877) - Posted 1 year ago

“Fixing system too complicated. No template. Getting four screws in perfect alignment to fit four lugs and then hope when you offer the sign up it will fit- good luck. Redesign with two holes and two screws, half the work, 100% more likely to align. You don’t need to drill your house four times for a sign that weighs a few ounces.”

Helpful Report

(18877) - Posted 1 year ago

“Misleading description. Cheap looking sign arrived and without fixings and still not received.”

Helpful Report

(18877) - Posted 2 years ago

“Lovely sign and really easy to personalise on the website but really thin and flimsy. Broke when trying to install. Shame as is a really lovely design.”

Helpful Report

(18877) - Posted 2 years ago

“Product is ok but left a message requesting call back and completely ignored,not impressed.”

Helpful Report

(18877) - Posted 2 years ago

“The delivery was very quick but the sign is not worth £20. Cheap plastic. My daughter could have made it for me with her Scan and cut machine.”

Helpful Report

(18877) - Posted 2 years ago

“Very dissapointed. It's difficult to make a number 1 stand out so we went for the hanging street name on a bar below the the 1. So we finished up with an L shaped piece of plastic with the street name at one end of the bar.”

Helpful Report

(18877) - Posted 2 years ago

House Signs Direct is rated 4.8 based on 1,940 reviews