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Halo Reviews

4.2 Rating 10,445 Reviews
78 %
of reviewers recommend Halo
Read Halo Reviews

About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

Visit Website

Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous
Anonymous  // 01/01/2019
Clean and tidy. Friendly helpful staff
Helpful Report
(Maesteg Swimming Pool) - Posted 1 year ago
Pretty good
Helpful Report
(Maesteg Sports Centre) - Posted 1 year ago
Thank you for your 4 star rating and positive feedback. We will ensure that the staff are made aware of your lovely comments. Kind regards Maesteg Staffing Team.
Posted 1 year ago
Fantastic facilities. Very friendly and helpful staff. Best gym in Gloucester!
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(Brockworth) - Posted 1 year ago
Halo deserves any and all of its accolades - it's a centre of excellence with friendly and approacha ble staff who are always ready to help. It is an indispensable venue for people of all ages.
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(Leominster Leisure Centre) - Posted 1 year ago
Really friendly helpful staff. Clean pool and not too cold! I use this pool 3x per week 👍
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(Ross Swimming Pool) - Posted 1 year ago
Hi Natalie Thank you for your recent 5 star review. We appreciate your positive feedback and hope you continue to enjoy our facility. Kind Regards Ross Halo Team
Posted 1 year ago
I visited the Centre for the first time to use the pool. The Staff were very helpful and friendly. The pool was nice and warm and everywhere was very clean. Very nice experience and I would highly recommend a visit. I will return soon.
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(Bridgnorth) - Posted 1 year ago
Baby changing tables in pool changing room need replacing
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(Ynysawdre Swimming Pool) - Posted 1 year ago
Thank you for your feedback, we will look into these units
Posted 1 year ago
Very good, top ofthe the range gym. Top quality fitness instructors, especially Rebecca. She truly knows her stuff, I also find classes better when she mark, and her rig circuits are amazing especially the finisher.
Helpful Report
(Maesteg Sports Centre) - Posted 1 year ago
Thank you for your 5 star rating and positive feedback. We will ensure that the staff are made aware of your lovely comments. Kind regards Maesteg Staffing Team.
Posted 1 year ago
I have returned to join Halo Bromyard after a long absence due to physical health issues and surgery. The team at Bromyard have been supportive and encouraging in my rehab exercises in the gym and return to badninton.
Helpful Report
(Bromyard) - Posted 1 year ago
Hello Julia, Thank you for taking the time to leave us a review. We are very pleased to have you back! Your comments will be passed onto the team and we look forward to seeing you again. Many thanks The Bromyard Team
Posted 1 year ago
Friendly, helpful staff Good classes! Lots of choice!
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(Hereford Leisure Centre) - Posted 1 year ago
Clean Lots of equipment and very friendly staff
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(Ynysawdre Swimming Pool) - Posted 1 year ago
Thank you so much for the awesome 5-star rating of Halo! We truly appreciate your kind words and support. It's great to hear that you had a fantastic experience with us. Clean facilities and lots of equipment are two key aspects we prioritize to ensure our customers' satisfaction. Our dedicated staff also strives to create a friendly and welcoming environment for everyone who walks through our doors. Once again, thank you for choosing Halo and taking the time to share your positive feedback. We look forward to seeing you again soon!
Posted 1 year ago
Excellent classes excellent staff clean throughout
Helpful Report
(Ross Swimming Pool) - Posted 1 year ago
Hi Sharon, We appreciate the wonderful feedback and the five star review, We hope you continue to enjoy the facilities here at Ross, Thank you, Ross Halo Team.
Posted 1 year ago
A place that I would say makes you feel a part of a little community who cares, caring, respectful and helpful to their members either your a new or old members. I could call it a community created with respect and love of every individuals, no matter how old you are they welcome you with pride and dignity. A happy place to someone who lives in their and found a friend's and become their family who shared views and valued of friendship. That encourage every individual life is worth living because they found a friend who truly understands them and cares. Keep up the great work you all done you all made a big difference to someone's life of to many and I am one of them. I say a big thank you to you all 💕🥰🥰💯💯🙏
Halo 5 star review on 2nd May 2024
Helpful Report
(Bridgend Life) - Posted 1 year ago
Dear Leonora,Thank you so much for your fantastic review, we truly appreciate your kind words and are thrilled to hear that you feel a part of our community. At Halo, we strive to create an environment of care, respect, and helpfulness for all our members, whether they are new or old. We are thrilled that Halo has become a happy place for you, where you have found friends who have become like family to you. We firmly believe in the power of friendship, and it is wonderful to hear that you have found true understanding and care from your friends at Halo. Thank you for acknowledging the hard work that our team puts in. We are humbled to have made a big difference in your life, as well as in the lives of many others. Your gratitude means the world to us, and we are incredibly grateful for your support. Halo Team
Posted 1 year ago
My review is based on use 06:00 weekdays: Staff - excellent Cleanliness - average Automated check-in - poor Equipment - good Classes - good (poor acoustics in cycle zone)
Helpful Report
(Hereford Leisure Centre) - Posted 1 year ago
There is room for a little improvement in changing rooms
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(Maesteg SP) - Posted 1 year ago
Dear June, Thank you so much for taking the time to give Halo a four-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you enjoyed your experience at our store. Your kind words mean a lot to us, and they motivate us to keep delivering exceptional products and services. We also appreciate your suggestion about the changing rooms. Your feedback is invaluable to us as we strive to create the best environment for our customers. Rest assured, we take your comment seriously and will work on improving our changing room facilities to provide a more comfortable experience for everyone. Once again, thank you for your generous rating and for sharing your thoughts with us. We hope to see you again soon at Halo and continue exceeding your expectations. Best regards, Halo
Posted 1 year ago
Staff are always friendly glad to see the hairdryers are both working. Shame only 1 out of 3 showers work correctly the water doesn't come out as a spray. The showers near the ladies toilet.
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(Ynysawdre) - Posted 1 year ago
Thank you so much for your 5-star rating of Halo! We truly appreciate your kind words and are thrilled to know that our staff's friendliness and the functioning hairdryers have made your visit enjoyable. We apologise for any inconvenience caused by the showers near the ladies' toilet. We will look into the issue and ensure that all the showers are working correctly. We value your feedback and hope to provide an even better experience for you in the future. Thank you once again for your support and we look forward to seeing you again soon.
Posted 1 year ago
I've been coming for 5 years and I absolutely love it. My happy place. Staff are friendly and approachable. One fault the air con it goes off during classes which is ridiculous as its boiling ( and not even the summer )
Helpful Report
(Ynysawdre Swimming Pool) - Posted 1 year ago
Thank you so much for your wonderful 5-star rating of Halo! We greatly appreciate your support and feedback. We are thrilled to hear that you have been coming to Halo for five years and that it has become your happy place. Our friendly and approachable staff are dedicated to creating a welcoming atmosphere for all our valued customers. We apologise for the inconvenience regarding the air conditioning during classes. We understand how important a comfortable environment is, even outside of the summer season. Rest assured, we have taken note of your feedback and will strive to address this issue promptly. Thank you again for your ongoing loyalty to Halo. We can't wait to have you back for more amazing experiences.
Posted 1 year ago
The Halo centre in Ross is a great community resource. From teaching your children to swim or losing a few pounds as part of your lifestyle change it is awesome. Staff are informed ,well trained and friendly.
Helpful Report
(Ross Swimming Pool) - Posted 1 year ago
Hi We appreciate the lovely feedback and the four star review, We hope you continue to use our facilities here at Ross. Thank you, Ross Halo Team.
Posted 1 year ago
Well run, decent equipment, never any issues booking times. Will be back
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(Hereford LC) - Posted 1 year ago
Everything and everyone in the center are brilliant 👏
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(Maesteg SC) - Posted 1 year ago
Thank you for your 5 star rating and positive feedback. We will ensure that the staff are made aware of your lovely comments. Kind regards Maesteg Staffing Team.
Posted 1 year ago
Halo is rated 4.2 based on 10,445 reviews