Halo Reviews

Name: Halo
Address: Lion Yard, Broad Street, Leominster, Lion Yard, Broad Street, Leominster, Herefordshire
Rating: 4.17

4.2 Rating 10,194 Reviews

78 %

of reviewers recommend Halo

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About Halo:

Halo is a registered charity and social enterprise running 25 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Merthyr Tydfil, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

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Phone:

01432 842075

Email:

info@haloleisure.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoy using the gym, but centre lacks classes for zumba, aerobics, and yoga/pilates. These would be a great addition to the centre.”

Helpful Report

(Craven Arms Community Centre) - Posted 2 months ago

“Staff wonderful but no music in the swimming pool”

Helpful Report

(Leominster Leisure Centre) - Posted 2 months ago

“Halo is alway such a positive place to go. The staff are all really friendly and make you feel welcome and supported. The classes are always great and instructors always try their very best to cater to everyones individual caabilities making everyone feel included and inspired.”

Helpful Report

(Hereford LC) - Posted 2 months ago

“Very friendly and welcoming staff. Aqua aerobic classes are a great exercise for me, my fitness has improved and I’ve lost a few pounds !!!”

Helpful Report

(Merthyr Tydfil) - Posted 2 months ago

Hi Janette, Thank you for your fantastic review! We're so pleased to hear that our friendly staff and aqua aerobic classes have had a positive impact on your fitness journey. It's always wonderful to see our members achieving their goals. Keep up the great work, and we look forward to seeing you in class again soon! Warmest wishes, Team Halo

Posted 2 months ago

“Really love the Halo Centre. Lots of different exercise classes that are really great and the instructors are fantastic. The gym has lots of equipment and space to train. The monthly fee is really reasonable. Very happy with my decision to join up.”

Helpful Report

(Bridgend Life) - Posted 2 months ago

Hi Angharad, Thank you for your amazing review! We're thrilled to hear you love the variety of exercise classes and that our instructors are making such a positive impact on your experience. It's great to know you’re enjoying the gym and finding our fees reasonable. Team Halo

Posted 2 months ago

“I use the centre 3 times a week and thoroughly enjoy my time there. The staff are brilliant, so helpful.”

Helpful Report

(Maesteg Sports Centre) - Posted 2 months ago

Hi there, Thank you for your lovely review! We're so pleased to hear that you enjoy your time at the centre and find our staff helpful. Your support means a lot to us, and we look forward to welcoming you back three times a week! Warm regards, Team Halo

Posted 2 months ago

“Men's toilet and changing rooms toilets could be cleaner”

Helpful Report

(Aberfan Community Leisure Centre) - Posted 2 months ago

Thank you for your comments, I will pass them onto the team.

Posted 2 months ago

“An excellent facility for Craven Arms. Staff are absolutely lovely and extremely helpful. I go there mainly to use the gym. It's fairly basic but, given the space available, pretty good. And for the price, a bargain!”

Helpful Report

(Craven Arms Community Centre) - Posted 2 months ago

“Friendly leisure centre. Classes are great even when they are full you can often get a place. The class instructors are so dedicated and really want you to enjoy their classes especially Lyla Evans classes. I particularly enjoy the sauna and steam room too.”

Helpful Report

(Bridgend Life) - Posted 2 months ago

Hi Carol, Thank you for your glowing review! We're so glad you find our leisure centre friendly and that you’re enjoying the classes, especially with dedicated instructors like Lyla. It's great to hear that you love the sauna and steam room! We can't wait to see you again soon. Team Halo

Posted 2 months ago

“Ledbury Halo is well run, clean and friendly. There’s a good variety of well taught classes, a wide variety of gym equipment and several different pool sessions. The sauna and steam room are a valued addition. The staff are a great asset- friendly, helpful and well trained. The only disadvantage is that the booking app sometimes freezes, making it hard to book.”

Helpful Report

(Ledbury Swimming Pool) - Posted 2 months ago

Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that you find our facility clean, friendly, and well-equipped, and that our team has made a positive impact on your experience. We appreciate your patience with the booking app, and we’re working to improve it. Your feedback is invaluable! Warm regards, Team Halo

Posted 2 months ago

“Excellent as always”

Helpful Report

(Ledbury Swimming Pool) - Posted 2 months ago

Hi Gary, Thank you for your wonderful review! We're so glad to hear that you're consistently enjoying your experience with us. Your support means a lot, and we can’t wait to welcome you back for your next visit! Best wishes, Team Halo

Posted 2 months ago

“All the staff are friendly,welcoming and helpful. It is very well managed by Mat and well equipped”

Helpful Report

(Hereford LC) - Posted 2 months ago

“Team friendly”

Helpful Report

(Bridgend Life) - Posted 2 months ago

Hi Linda, Thank you for your amazing review! We're delighted to hear that you find our team friendly and welcoming. It's our aim to create a warm atmosphere for all our guests. Team Halo

Posted 2 months ago

“I found Bridgend gym very bad in terms full of school kids on there phones and just abit of a youth club my local gym is Pyle so Iv tried all the halo around to see the best for training the Pyle gym could do with a bit more, an the jacuzzi not been re opened since covid is abit of a let down as Iv spoken to a few people that come to the gym and they miss that in Pyle.”

Helpful Report

(Bridgend Life) - Posted 2 months ago

Hi James, Thank you for sharing your thoughts with us! We’re sorry to hear that your experience at Bridgend's gym wasn't up to your expectations. We understand your concerns about the atmosphere and the lack of a reopened jacuzzi at Pyle. We appreciate your feedback, and we’ll ensure it’s passed along to the team as we work towards creating a better environment for all our members. Team Halo

Posted 2 months ago

“Bridgend Life Centre is one of the most friendly and widely used Leisure centres I've ever been in. The concept of sports and fitness facilities in the same building as a Bowls centre, a soft play centre, a cafe and a library means it's a hub of activity for all ages and interests. Owing to this base line, it is not in the least intimidating. The range of activities is broad and there is something for everyone regardless of age or ability. If I had to have a little moan it would be that maintenance is a bit slow and there's fierce competition to get into some activities especially aquarobics on a Monday and Wednesday.”

Helpful Report

(Bridgend Life Centre) - Posted 2 months ago

Hi Penny, Thank you for your wonderful review! We're so pleased to hear that you find Bridgend Life Centre a friendly and vibrant hub for all ages. It’s great to know that our diverse range of activities caters to everyone. We appreciate your feedback on maintenance and the booking competition—rest assured, we’re always working to enhance our services. Your insights are truly valued! Team Halo

Posted 2 months ago

“I have recently joined Halo Hereford. It wasn't easy as I struggle with anxiety and other physical health issues. The staff are all very kind and patient and helpful. Helen and Wendy have been incredibly supportive and thorough in explaining everything from joining, checking in, using the toning tables and classes, use of the app. What an amazing place. We are very blessed in Hereford to have these facilities and fabulous staff.”

Helpful Report

Posted 2 months ago

“Always friendly polite staff always clean ...enjoy the gym very much”

Helpful Report

(Ledbury) - Posted 2 months ago

Hi Sue, Thank you for your lovely review! We’re delighted to hear that you enjoy your time at the gym and find our team friendly and polite. Maintaining a clean environment is a priority for us, and we’re glad it's making a positive impression on you. Keep enjoying your workouts! Warm regards, Team Halo

Posted 2 months ago

“What’s up with the air conditioning in the main gym? Also that receptionist needs a retainer in customer service. She never says hello or ty. Utter ride!”

Helpful Report

Posted 2 months ago

“Reception staff go out of their way to be helpful and are always welcoming. Toning suite staff and set up is fantastic and is used by all ages and abilities affectively. Halo sparks gymnastics is exceptional. Abi is an incredible coach as is Sam. They are loved by the children attending and have had the respect and complete attention of my grandchildren from 18 months until attending school. Dementia group is well set up and a very happy place to volunteer in where those helping and attending integrate together. There is also good inter agency cooperation from what I see with NHS community staff. Thank you 😊”

Helpful Report

(Hereford LC) - Posted 2 months ago

“Helpful friendly staff but poor pool facilities. Changing room requires upgrading/cleaning mould from ceilings, shower are more often than not cold. Toilets have had broken seats for months.”

Helpful Report

(Pontypool) - Posted 2 months ago

Halo is rated 4.2 based on 10,194 reviews