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Halo Reviews

4.2 Rating 6,385 Reviews

77 %

of reviewers recommend Halo

Company Reviews

About Halo:

Halo is a registered charity and social enterprise running 22 sport and leisure centres throughout Herefordshire, Bridgend County Borough, Shropshire and Swindon on behalf of the local authorities. We often discuss our status as a social enterprise, but many of our customers are unsure of what it actually means and more importantly, how it benefits them. Being a social enterprise means Halo trades for social purposes. We are a registered charity and 'not for profit' organisation, with no shareholders.

The money we make is ploughed back into the facilities.

Visit Website

Phone:

01568618980

Email:

info@haloleisure.org.uk

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Halo 5 star review on 2nd May 2024

Halo 5 star review on 11th March 2024

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Halo 5 star review on 18th October 2023

Halo 5 star review on 2nd October 2023

27

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ynysawdre Halo is my local pool and fitness centre and it doesn't disappoint. The staff are all approachable and friendly, the changing rooms are clean and the gym has been recently fitted with new machines and equipment. 10 out of 10 😊”

(Ynysawdre Swimming Pool) - Posted 1 month ago

Thank you so much for your glowing review of Halo! We are delighted to hear that you had such a positive experience at Ynysawdre Halo, your local pool and fitness centre. Our staff work diligently to provide a welcoming and friendly atmosphere, so it's wonderful to know that they met your expectations. We take great pride in maintaining a clean and fresh environment, and we greatly appreciate your kind words about our changing rooms. We recently invested in new machines and equipment for the gym, and we're thrilled that you found them to be a valuable addition. Your 10 out of 10 rating means a lot to us and motivates us to continually enhance your experience. Thank you for choosing Halo, and we look forward to serving you again in the future!

Posted 1 month ago

“I have been training in Ynysawdre for a while, I started attending the classes with Mel and I can honestly say her classes are amazing, she always has so much energy and pushes us to our limits never thought I'd enjoy it this much. Ynysawdre is always clean and the staff are always friendly. Only negative is the air conditioning in the studio for TRX on a Saturday phewwww hot hot 🔥”

(Ynysawdre Swimming Pool) - Posted 1 month ago

Thank you so much for your fantastic 5-star rating of Halo! We greatly appreciate your feedback and are thrilled to hear that you have been enjoying your time training with us in Ynysawdre. It’s wonderful to know that Mel's classes have been amazing for you, with her infectious energy and ability to push you to your limits. We are delighted to hear that you never thought you'd enjoy it this much! We also take pride in maintaining a clean environment at Ynysawdre, and our friendly staff are always here to assist and support you during your fitness journey. We apologise for the inconvenience caused by the air conditioning in the studio. We understand how important a comfortable workout environment is, and we will do our best to address this concern. Once again, thank you for your kind words and for choosing Halo. We hope to continue providing you with exceptional fitness experiences in the future.

Posted 1 month ago

“Staff are very professional and friendly and will advise when asked.”

(Hereford Leisure Centre) - Posted 1 month ago

“The Halo Center itself is always clean and tidy the staff. I cannot fault. They've always been very helpful and understanding. My only criticism I like To play Golf. The course needs some improvement and very annoying when other people who have Obviously not, And push in front. I know it's a big ask, but it could do with some sort of policing.”

(Hereford Leisure Centre) - Posted 1 month ago

“Instructors all very helpful and welcoming. Reception staff are also very helpful”

(Hereford LC) - Posted 1 month ago

“Great place to go to. Staff are lovely, always helpful, and happy.”

(Hereford Leisure Centre) - Posted 1 month ago

“Friendly staff, a pleasure to use the pool”

(Ledbury) - Posted 1 month ago

“Our Halo team members are the best - they are caring, helpful, cheerful and always try to accommodate any situation, it is like having an extended family that you look forward to visit and always feel welcome... Happy member Julia”

(Hereford Leisure Centre) - Posted 1 month ago

“Very friendly staff and lots going on. Nice gym with easy to use machines. Good selection of excersise classes.”

(Ogmore Valley) - Posted 1 month ago

Hi Charles, thanks for the great review and rating. Thanks scott

Posted 1 month ago

“Always very helpful staff”

(Ynysawdre Swimming Pool) - Posted 1 month ago

Thank you so much for taking the time to leave us a 5-star rating for Halo! We greatly appreciate your positive feedback and support. "Always very helpful staff" is our motto, and we are happy to hear that our team was able to assist you. We strive to provide excellent customer service and ensure an enjoyable experience for everyone. Once again, thank you for choosing Halo and for your kind words. We look forward to serving you again in the future.

Posted 1 month ago

“Great staff, great people, improvements have had a very positive effecr”

(Maesteg Sports Centre) - Posted 1 month ago

Thank you for your 5 star rating and positive feedback. We will ensure that the staff are made aware of your comments. Kind regards Maesteg Staffing Team.

Posted 3 weeks ago

“I enjoy the yoga and Bodybalance classes and you always let me know if they are cancelled for whatever reason which helps a lot.”

(Leominster) - Posted 1 month ago

“I use the centre frequently. Fantastic facilities, lovely staff, honestly no complaints whatsoever.”

(Maesteg SP) - Posted 1 month ago

Dear Gracie Thank you so much for your amazing 5-star rating of Halo! We sincerely appreciate your kind words and positive feedback. It's great to hear that you use the centre frequently and that you find our facilities fantastic and our staff lovely. We are thrilled to know that you have no complaints whatsoever. Your support means a lot to us, and we're glad that you enjoy your experiences with us at Halo. We look forward to your continued visits and providing you with exceptional service. Thank you once again for your wonderful review! Best regards, Halo

Posted 3 weeks ago

“Friendy, welcoming and an asset to the community.”

(Bridgnorth) - Posted 1 month ago

“Mark is an excellent instructor in all the classes I take very friendly & motivating.I really look forward to all my classes.Angela is always very helpful/ friendly on Reception.All other staff are helpful too.”

(Maesteg Sports Centre) - Posted 1 month ago

Thank you for your 5 star rating and positive feedback. We will ensure that the staff are made aware of your comments. Kind regards Maesteg Staffing Team.

Posted 3 weeks ago

“I’ve been a member here for just over a year. It has been a life changing experience. From my regular spin classes to working one to one with a trainer and making friends with most of the team. I have since become a volunteer and I love it This is a warm friendly and very inclusive place to prioritise your well-being. Something for everyone”

(Hereford LC) - Posted 1 month ago

“Great Staff are always smileing, and help full keep, up the good work!!!!”

(Hereford LP) - Posted 1 month ago

Dear Nigel, Thank you so much for taking the time to leave a 5-star rating. We truly appreciate your support and kind words. It's fantastic to hear that our staff made a positive impact on your experience, we will definitely keep up the good work! We look forward to welcoming you back again soon. Many thanks, Hereford Leisure Pool Team

Posted 1 month ago

“I think Hereford Leisure / Halo very well organised, staff are helpful , friendly and all facilities are clean and well maintained. Many Thanks 😊”

(Hereford Leisure Centre) - Posted 1 month ago

“I have been using Ross Swimming Pool since October last year. Now five months later I’m 20kg lighter and I have one complaint - I wish I had done it sooner. Members of staff are very welcoming and always happy to help. Positive atmosphere keeps you motivated. Halo Ross team it’s been an absolute pleasure! Special thank you to Helen and Peter. See you very soon.”

(Ross) - Posted 1 month ago

Hi Danka, Thank you for the five star review, we appreciate the wonderful feedback and we hope you continue to enjoy using our facilities. Kind regards, Ross Halo Team.

Posted 1 month ago

“Helpful and friendly staff”

(Pencoed) - Posted 1 month ago

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Halo is rated 4.2 based on 6,385 reviews