GRATE FIREPLACE ACCESSORIES Reviews

Name: GRATE FIREPLACE ACCESSORIES
Address: UNIT 30 GOYT MILL, STOCKPORT
Rating: 4.53

4.5 Rating 2,661 Reviews

88 %

of reviewers recommend GRATE FIREPLACE ACCESSORIES

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About GRATE FIREPLACE ACCESSORIES:

Grate Fireplace Accessories is your one stop shop for finding affordable, top quality and stylish fireside accessories for your fire.

We have a huge range of durable products to choose from available in many different designs, styles, sizes and finishes suiting both the modern and traditional fireplace. With such an extensive range of fireplace accessories in stock you can be sure to find what you're looking for.

Visit Website

Phone:

0161 408 1431

Email:

sales@gratefireplaceaccessories.co.uk

Location:

UNIT 30 GOYT MILL
STOCKPORT
SK6 7HX

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GRATE FIREPLACE ACCESSORIES 5 star review on 20th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab hearth tiles, great customer service, and more than happy with the product :-)”

GRATE FIREPLACE ACCESSORIES 5 star review on 17th October 2022

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Posted 3 years ago

“Quick to answer phone,very polite fully explained everything including delivery ,got items next day delivery.brilliant.thanks to all.”

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Posted 3 years ago

“worked perfectly on our wood burner which had lost paint”

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Posted 3 years ago

“Ordered bags of kindling. We're very helpful when the courier lost one of the boxes. Very good customer service 🙂”

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Posted 3 years ago

“Perfect fit exactly what I needed”

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Posted 3 years ago

“No comms regarding order despite me emailing and asking for an update. Took over a week to arrive and hardly any notice then. I won’t use this outfit again. Don’t bother replying saying how sorry you are. You couldn’t be bothered to reply to my email so don’t defend yourself when someone writes an accurate review of you!”

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Posted 3 years ago

Hi Mr Selio Thank you for your review. We are sorry to hear that you feel disappointed with the service you received from us. Having checked our emails , i can see that we did reply to your email on the 10th October which was the next working day from receiving your email dated Saturday 8th as we are closed at weekends. (maybe this went into your spam/junk file?) As you were aware when you placed the order , this item was currently out of stock and this was dispatched to you as soon as the new stock arrived. Kind regards

Posted 3 years ago

“I haven’t received my glass yet from 29/9 and I’m being asked for a review!! Crazy.”

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Posted 3 years ago

Hi Mr Hart Thank you for your review and we are sorry to hear that Royal Mail have not yet delivered your order which was dispatched on Wednesday 12th October to you. Due to the strike on Thursday this may have caused a slight delay with them however we would expect you to receive this within the next couple of days. However , should you still not have taken delivery by Friday 21st please let us know and we will either issue you a full refund or we can organise a replacement to be sent to you. Kind Regards

Posted 3 years ago

“Very helpful team, I had ordered a grate and pan but the pan would not have fitted so the sales team intervened to ensure I got the right items that fit my 1869 fireplace perfectly”

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Posted 3 years ago

“Still waiting for it to arrive.thanks. Robert Now fitted very pleased”

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Posted 3 years ago

“The order arrived quickly, and I was impressed with the quality of the product. They did however seem to be expensive for what they are.”

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Posted 3 years ago

“excellent prices, very prompt delivery, easy to follow instructions, recommend to everyone !”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“the fire grid purchased fitted wonderfully well,although expensive,but quality is exellent.”

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Posted 3 years ago

“Asking for a review BEFORE the item is received is never a brilliant idea?!! ..... chased item and was told it was unavailable. I was left wondering if I'd've found this out if I hadn't chased it up?? Refund issued so I'm back to square One some three weeks after starting ..... not greatest outcome I've ever experienced.”

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Posted 3 years ago

“Easy to use. Leaves a good finish. Used on faded and stained pan supports on gas hob.”

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Posted 3 years ago

“Excellent service combined with quality products at a fair price.”

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Posted 3 years ago

“Perfect for my needs”

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Posted 3 years ago

“We had been frustrated for years in finding a replacement fire to fit in our fireplace. The NuFlame NG4 supplied by Grate fits perfectly - a great find. Of course, the next thing was to find a fitter...”

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Posted 3 years ago

“I needed a made-to-measure gas fire and emailed my requirements. The response came very quickly. When I needed further information, customer service contacted the manufacturers and again got back to me quickly. It was very quick and easy to place my order over the phone and the service was helpful and friendly. The gas fire arrived quickly and was well-packaged. Thr price was very reasonable.”

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Posted 3 years ago

“This is the first time I have used Grate Fireplace Accessories and I am delighted with the service provided. My Order came quickly and was spot on.”

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Posted 3 years ago

GRATE FIREPLACE ACCESSORIES is rated 4.5 based on 2,661 reviews