Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,242 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,242 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and a very clean/back to show room condition car”

Helpful Report

Posted 3 years ago

Hey Steve! Thank you very much for your kind 5-star review! We really appreciate your words and look forward to seeing you soon.

Posted 3 years ago

“Outstanding! Need I say more!”

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Posted 3 years ago

Hey Janette! Thank you very much for you kind review. We look forward to seeing you again very soon!

Posted 3 years ago

“Car looks amazing, Gareth went the extra mile. Would recommend.”

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Posted 3 years ago

Thank you! We will be sure to pass on your compliments to Gareth.

Posted 3 years ago

“Euan at Fresh Car Valeting has been excellent. Booked and paid online, Euan arrived on time and worked the full two hours. My car was valeted and now looks in first class condition. I happily recommend this work!”

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Posted 3 years ago

Hi Scott, Thank you for your wonderful review. We will be sure to pass on your compliments to Euan. We look forward to you using Fresh Car Valeting again in the near future.

Posted 3 years ago

“First class job”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Used Fresh car service to wash my car & will never use them again or recommend anyone to use them. Charlie the one washed my car left scratches on my wrap & refused to take any responsibility.”

Helpful Report

Posted 3 years ago

Hi Nur, Thank you for taking the time to review our services. I believe you have been in contact with one of my co-workers who is assisting you with this matter. We will continue to act as an intermediary between you and the valeter to try to assist with a resolution.

Posted 3 years ago

“It was excellent very quick and professional will book again”

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Posted 3 years ago

Hey William! Thank you for your kind review about fresh! We are happy to read about the positive experience you had and appreciate your words!

Posted 3 years ago

“How Fresh Car Vateting doesn't make me happy...when you join the car club!; You pay a monthly subscription but you cannot book the next month's valet UNTIL your next monthly payment is made. It is 'converted from a payment into a token', whatever that means. The app isn't friendly. The valeting is excellent!”

Helpful Report

Posted 3 years ago

Hi there! Thank you so much for taking the time to leave us a review. We are sorry to hear you found our app difficult to use and we are currently working on some improvements for the next versions, thanks to feedback like yours. We are delighted however that you found our valeting great as this is at the heart of what we do! We look forward to seeing you again soon!

Posted 3 years ago

“Just like to say thank you to Dan (BRISTOL) for the very proffessional and friendly approach. Good value for money I love the 'add ons' ie dog hair removal. The best car valet I've had. Maybe a nice touch would be to leave a quality air fresenener with advertising logo?”

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Posted 3 years ago

Hey Jan! Thank your for this kind 5-star review! We gonna pass this feedback to Dan and let him know about the great work he did! We hope to see you again very soon!

Posted 3 years ago

“Highly recommended - Simon and Fresh Car Valeting were simply brilliant! Extremely flexible and even offered to rearrange my appointment due to the horrific weather we have had lately. Simon arrived early and was extremely professional and passionate about his work. My car has never looked so clean and shiny and I couldn't be happier with the service and the results. I will definitely be using Fresh Car Valeting again.”

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Posted 3 years ago

Hello Thank you for the 5-star review and positive feedback. We are pleased to hear that you would recommend us and appreciate you using Fresh to take care of your vehicle. We hope to see you again very soon.

Posted 3 years ago

“My car was probably the dirtiest Leigh had dealt with, I was amazed at how Leigh restored my car, it looks like new, I would highly recommend this company, and would not hesitate to use them in the future Thanks very much Leigh”

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Posted 3 years ago

Hello Thank you for the wonderful 5-star review and the positive feedback about your valet. We are happy to hear that your experience with Fresh went well. We hope to see you again soon!

Posted 3 years ago

“Booked a deep clean in South East London only for the very obvious things not to be done. Being he arrived an hour and a half late I was behind in my daily errands and didn't notice some things until my car was in the light. My windows weren't done, down the sides of my chairs weren't hoovered, the small hard to get to parts you're supposed to clean weren't touched, there were streaks on the plastics/glass of the interior amongst other things and he's refused to come back and do the job properly! I will be taking the matter further. What I paid for didn't get done. Disgraceful, especially in a season where people are struggling financially”

Helpful Report

Posted 3 years ago

Hi Jade, Thank you for taking the time to share your feedback. As discussed on email, our technician gave you a call 30 minutes into your appointment to explain the limitations of the work he could do, and the type of outcome that could be expected based on the condition of your vehicle. As part of that conversation, a slight discount on the original price was agreed between you and him and the job carried on on the basis that these limitations were understood. We are really sorry about the inconvenience caused and would like to extend the offer we made for your next clean with us as a gesture of goodwill. Simply email us to let us know and we can apply this discount. We are happy to discuss this further with you if you have any questions. Regards, Fresh Car Valeting

Posted 3 years ago

“Lovely friendly young man. Excellent job. Car looks like new. Straightforward booking process with regular updates on time of arrival.”

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Posted 3 years ago

Hey Jackie! Thank you for this kind review. We are very happy to hear that you had such a good experience with us. We are looking forward to seeing you again soon! :)

Posted 3 years ago

“This was my first experience with Fresh. I was impressed with the professional service. Dan was punctual, courteously friendly and answered any questions knowledgeably. My six year old car, which is kept garaged overnight, looked like new after Dan had completed the valet. Other people have since commented on my 'new car'.”

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Posted 3 years ago

Hi Margaret, Thank you for your wonderful review. It's amazing what a valeter can achieve with a little TLC and a passion for cars. We will be sure to pass on your compliments to Dan. Enjoy your 'new car'.

Posted 3 years ago

“Leigh came round today and did a full Interior Vallet. The car is looking and smelling awesome, even my neighbours had a compliment on the job! Very happy with job, friendly and kind. Thank You, Leigh! 😊”

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Posted 3 years ago

Hi Carrie, Thank you for your wonderful review. We will be sure to pass on your compliments to Leigh. We look forward to valeting again for you in the near future.

Posted 3 years ago

“Great job!”

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Posted 3 years ago

Thank you Ruth for your 5* review. We hope to valet for you again in the near future.

Posted 3 years ago

“The car is absolutely perfect inside and out! Ursula Taylor”

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Posted 3 years ago

Hey Ursula! Thank you for your kind review. We are happy to hear that everything worked out well with the Valet. We hope we see you again!

Posted 3 years ago

“Joe did an excellent job and been very flexible and efficient! I would definitely ask for his services if I am ever in Leeds again. Thank you so much! A very happy customer”

Helpful Report

Posted 3 years ago

Thank you for the 5-star review. We appreciate the positive feedback and are happy to hear that the valeter was professional and did a wonderful job on your vehicle. If you would like to have the same valeter in the future, you can choose him from our drop down menu on our booking funnel. We look forward to seeing you soon.

Posted 3 years ago

“Car valeted this afternoon by very pleasant guy called Ryan. Really happy. It’s spotless can’t fault it at all ! Will definitely use again and recommend to others ! Thanks”

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Posted 3 years ago

“Joined the Car Club last month after a superb clean and polish of a car I was selling. Done by Matt and even the garage where I was selling it commented on how well the car looked. I then took up membership of the Car Club to enjoy the benefits for myself. Today, another great clean and check over of my new car by Matt. A really great guy, arrives on time, a good value price and he does a tremendous job. Many thanks.”

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Posted 3 years ago

Thank you for the five star review. We are pleased to hear that you had a great experience with Fresh and that the valeter did such a great job on your vehicle. We look forward to seeing you again soon.

Posted 3 years ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,242 reviews