Frazier Jones Wine Merchants Reviews

Name: Frazier Jones Wine Merchants
Address: 2 Stirling Road, Solihull, Shirley, Birmingham, Solihull
Rating: 4.90

4.9 Rating 1,140 Reviews

98 %

of reviewers recommend Frazier Jones Wine Merchants

4.9

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Frazier Jones Wine Merchants:

Fraziers are one of the leading wine merchants in the Midlands, with a Wine warehouse in Shirley, near Solihull. We serve both private customers and wholesale businesses and thanks to our eclectic range of stock our customers come from all over the world.

We’re looking forward to serving the local and wider wine buying public for many years – and generations – to come.

Visit Website

Phone:

03300550022

Email:

customerservices@frazierjones.wine

Location:

2 Stirling Road,
Solihull, Shirley,
Birmingham
Solihull
B90 4NE

Frazier Jones Wine Merchants 5 star review on 21st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top quality wines at reasonable prices; easy to order online, discounts available for cases and bigger orders, great variety from around the world. The gentleman I spoke to after first failed delivery went out of his way to endure that the delivery was dispached as soon as possible, and was extremely professional, kind and apologetic. So the only thing that somehow keeps hapening is that the couriers they are using either do not read the delivery instructions given with the order or they read it and then ignore it and do not leave the delivery with our neighbour shop because we only trade in the evening. If a buyer nominate the neighbour to receive the delivery, then I do not understand what is the problem. However the quality of wine and the companies good reputation far outweight the small delivery incinvenience.”

Helpful Report

Posted 2 months ago

“Placed an order. Order accepted. I was notified of the estimated time of delivery. The parcel containing 11 bottles (they didn't have anymore in stock !) was delivered on time. No drama to report. The process worked like clockwork. Would I use this firm again - most definitely.”

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Posted 3 months ago

“Top service and top wine as ever, thank you. Piers Pollard”

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Posted 3 months ago

“Great prompt service”

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Posted 3 months ago

“Delivered promptly good customer service”

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Posted 3 months ago

“Excellent service ordered on line arrived 2 days later”

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Posted 3 months ago

“Best wine so far from Frazier's is famille Gonnet.”

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Posted 3 months ago

“Great selection of wines at reasonable prices. Fast service with caring delivery drivers. Definitley will buy wine again through Fraziers”

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Posted 3 months ago

“As always speedy delivery at a reasonable price. Highly recommend!!”

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Posted 3 months ago

“Excellent company to buy from. Reliable, super quick delivery & a good choice of wine. Never fails. Thank you.”

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Posted 3 months ago

“Smooth purchase from start to finish, items arrived quickly and packaged securely. Will definitely use again. Thank you.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Spot on carn,t fault any of your products”

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Posted 4 months ago

“Excellent service,great wines.”

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Posted 4 months ago

“Best price on this wine and very quick delivery.”

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Posted 4 months ago

“Excellent service, innovative strong packaging and extremely fast delivery with great communication. Cheers”

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Posted 4 months ago

“Excellent wine, and very friendly customer service.”

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Posted 4 months ago

“Fabulous delivery service, beautiful wine - happy customer ****AAA”

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Posted 4 months ago

“Web site good and the information about my delivery excellent. Only thing wrong was the driver delivered it to wrong house. My neighbour brought it down that night.”

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Posted 4 months ago

“Good prompt service as usual”

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Posted 4 months ago

Frazier Jones Wine Merchants is rated 4.9 based on 1,140 reviews