Fatstick Boards Reviews

Name: Fatstick Boards
Address: (FatStick) Diamond Logistics, 1 Wolterton Road, Poole, Bournemouth
Rating: 4.91

4.9 Rating 580 Reviews

98 %

of reviewers recommend Fatstick Boards

4.9

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Fatstick Boards 5 star review on 12th September 2025

Julie Lee-Deckard

Fatstick Boards 5 star review on 4th September 2025

Anonymous

Fatstick Boards 5 star review on 26th August 2025

Lee Richards

Fatstick Boards 5 star review on 23rd August 2025

Sarah Courtney-Hughes

Fatstick Boards 5 star review on 20th August 2025

Andrew De Bere

224

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy at the moment. Sub standard service.”

Helpful Report

Posted 2 years ago

Hi Claire, we are sorry your board was damaged by the courier in transit and we are working on sorting this issue out for you. This is your second review: I have put a more in-depth reply on the other 1 star review you gave us about the same issue.

Posted 2 years ago

“Comms from rueban and help on explaining the journey and sizing superb .the product is fantastic”

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Posted 2 years ago

“Great customer service, products are great quality will definitely be buying from again”

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Posted 2 years ago

“Couldn’t be happier with the Fat Wrap changing robe for my husband. He loves it too. Excellent quality and far less expensive than other brands of the same quality. Chat facility very helpful prior to ordering. Posted almost immediately and with the always excellent DPD.”

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Posted 2 years ago

“This company has one of the best customer services,I have dealt with 😊 I have decided to buy from Fatstick due to reviews and also quality but also the great colours, I'm not a water person but this is for walking my wet doggies in the best scottish weather ,so dog walkers have a look 😀”

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Posted 2 years ago

“Quality of jacket outstanding great company . Comms to support brilliant”

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Posted 2 years ago

“Firstly coms from reauban was dxcellent made you feel valued as a customer. The jacket is top quality”

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Posted 2 years ago

“Great product and fast service, really happy with my fatwrap.”

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Posted 2 years ago

“The roof rack pads are great. Recommend this business 100%.”

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Posted 2 years ago

“I just bought a bag for my paddle board and am very satisfied with the bag’s quality.”

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Posted 2 years ago

“We have 2 inflatable fatstick paddle boards and we love them. Our friends loved ours so much they bought their own. Join the fatstick tribe you won’t regret it!”

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Posted 2 years ago

“I'm delighted with the service from Fatstick. A problem with the courier was resolved immediately and in a cheerful and thoughtful manner. I'm also really delighted with the robe. It is so warm and perfect after a swim in a freezing loch, or for a chilly evening on the campsite with a glass of wine. I would highly recommend this product . I think that I may have discovered a new family favourite brand. Keep up the good work Fatstick, and thank you!!”

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Posted 2 years ago

“Following many months of research for SUP boards, we decided to take the plunge and purchase two boards and accessories from Fatstick. There was some confusion regarding delivery, however Fatstick resolved the difficulties. Customer Service is second to none. Boards are amazing! Quality, aesthetics, guarantee, rideability, and price make this branding a winner! We will be purchasing another Fatstick board for our 14 year old soon!”

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Posted 2 years ago

“Brilliant service, ordered ex demo hard board just to try love the difference to inflatable. Wife couldn't resist pink board which is really light and stable. Just need to find bag to transport hard board.”

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Posted 2 years ago

“I have only put the paddle board in the bag so far - the old bag that came with the paddle board ( a different make ) had two broken zips . There is plenty of room in the Fatstick bag with some spare . Easy to wheel - so far I’m very happy with the bag”

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Posted 2 years ago

“An absolutely superb customer service, hands down the only SUP company I recommend to all my friends. Definitely a proud member of the Fatstick Family. Doesn’t matter what Fatstick model you choose, they are all superbly designed, robust, look great, specced well and ride everything. A genuinely great company run by people who love what they do and it shows. If you don’t have one, Buy one”

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Posted 2 years ago

“Good service, delivered quickly and the board is a wow!”

Fatstick Boards 5 star review on 30th April 2023

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Posted 2 years ago

“Very happy with the 3 piece full carbon paddle blue. first attempt of delivery the paddle went missing in the post, basically pinched in sorting office. We contacted fat stick, explained what had happened, they sent another one out straight away. Very good customer service and will use again”

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Posted 2 years ago

“I have use Fatstick on at least three occasions any every time the service , delivery and quality of products are faultless. I recommend Fatstick , you will not be disappointed . Brod Bylett”

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Posted 2 years ago

“Great board, quick and easy to inflate. Best buy 😁”

Fatstick Boards 5 star review on 26th April 2023

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Posted 2 years ago

Fatstick Boards is rated 4.9 based on 580 reviews