Fatstick Boards Reviews

Name: Fatstick Boards
Address: (FatStick) Diamond Logistics, 1 Wolterton Road, Poole, Bournemouth
Rating: 4.91

4.9 Rating 434 Reviews

98 %

of reviewers recommend Fatstick Boards

4.9

Based on 434 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Fatstick Boards 5 star review on 10th May 2024

Roger Beaney

Fatstick Boards 5 star review on 9th May 2024

Victoria Groves

Fatstick Boards 5 star review on 24th April 2024

Louise Fortune

169

Anonymous

Anonymous // 01/01/2019

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“Andy at Fatsticks dealt with my exchange promptly and efficiently and I definitely recommend using this company. I am very happy with the quality of my robe and look forward to using it in Cornwall next week 😁 Greta Greta”

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Posted 2 months ago

“Hi Bought two dryrobes for myself and daughter. Absolutely perfect. Good quality and fast delivery. I queried advertising as states free canvas bag but didn't receive. Contacted customer service and they said hats are free now but would send bags if they had any. Grateful for pointing my query out.”

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Posted 2 months ago

“Amazed and so glad I shopped with FatStick Boards. Lovely email from the company and the order was delivered really quickly. Great quality and great value, thank you”

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Posted 2 months ago

“Lovely people to deal with and I'm a little bit in love with the brand. I am now the proud owner of a fantastic fat stick board, an incredibly light carbon paddle and a super comfy hoodie and I'm sure I will keep adding to the collection.”

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Posted 2 months ago

“Very had to send something back and receive the refund”

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Posted 3 months ago

“Excellent service very fast delivery, will use again, clothing Excellent quality 👌”

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Posted 3 months ago

“Quality product at a good price, very efficient delivery”

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Posted 3 months ago

“I only ordered a t-shirt and yet again FSB’s service was the best on the internet!”

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Posted 3 months ago

“I placed my order, and the service I received was amazing due to a massive misunderstanding they went out of their way to deliver my orders. The product is of fantastic quality, and I can't wait to use it. Thank you so much to the team at Fatstick. Would highly recommend”

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Posted 4 months ago

“Bought a dry robe and it keeps me really warm after winter swims. It dries quickly adeasyto put on. Great price and good service”

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Posted 4 months ago

“Brilliant. Would buy again.”

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Posted 4 months ago

“I bought a coat for my daughter who likes water sports and plays for a ladies' American football team. I was so impressed with the quality of the product and also the amazing way I was welcomed into the Fatstick Boards family. This company cares about its customers. I highly recommend them. I have been sent helpful videos and advice too. Nothing is too much to make sure you are happy with your purchase.”

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Posted 4 months ago

“Excellent value”

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Posted 4 months ago

“Always amazing service from the Team at Fatstick. The kit is equally awesome!!”

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Posted 5 months ago

“Great products of high quality.”

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Posted 5 months ago

“Love my new FSB coat. Great quality and the grey colour is just what I was looking for. It's lovely and warm and perfect sizing. I am a size 12 and ordered a size large Definitely recommend this company. One happy customer!”

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Posted 5 months ago

“I absolutely love my Fatstick dry robe! Warm, cosy and the cerise pink gets lots of positive comments!”

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Posted 6 months ago

“Bought as a surprise gift, so hasn't been used yet ,everything from ease of web site use, to correspondence and order update etc has been worth 5 stars, very impressed so far +will review board at 1st opportunity after 60th birthday”

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Posted 6 months ago

“The guy I spoke to was really helpful and sorted out what I needed very quickly and efficiently. I asked for the board to be delivered which being 3.8m long was no easy feat! Whilst I was told delivery could be up to 2 weeks it arrived 48 hours later 👍 Thank you 👏🤙”

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Posted 6 months ago

“Bought my board last year, still absolutely love it. Had to buy replacement fins, as my cocker spaniel use them as chew toys. Fast delivery ment I didn’t miss much paddling days!”

Helpful Report

Posted 6 months ago

Fatstick Boards is rated 4.9 based on 434 reviews