“I had a product that was more than 12 years old.
I had already searched eBay and the internet in general, to no avail.
So I contacted Eyetek's Customer Services and they replied almost instantly.
Then they searched overnight and got back to me with two alternative suggestions - what more can you ask for??!!
Absolutely BRILLIANT Customer Service!!”
Hi Patrick
The package is stuck in Belgium customs at the moment and as you know we are trying our best to sort this out.
I do feel its a little unfair for you to give our company a bad review when we have no control over Belgium Customs.
Regards
Mandy
“Poor piece of tech and hardware that's difficult to connect to home WiFi and keep connected for more than 2-3 mins. Extremely overpriced and won't recommend it!!!”
“It would be better if service was by provided 24/7 - or at least at weekends rather than 9-5 mon - fri
If credits are ordered on a Friday evening not put on until after Monday at 9
Even if someone were on call for doing this job”
This review is misleading, You ordered a device that is not advertised for detecting speed cameras or any road cameras for that matter it is for detecting surveillance bugs and hidden indoor cameras.
You had the device for 6 weeks, then rather than contact us to resolve any problems you left a bad review on our website and then initiated a claim with Paypal on the grounds of it not being as described, which PayPal later rejected.
The device was exactly as described and worked well and you had 14 days from receiving it to return it for a full refund if you were not happy with it and it also has a 12-month warranty.
“Everything has gone smoothly, from placing the order to delivery. Item is great and quality is brilliant. Still can't work out how to do the time stamp, despite following the instructions to a T, but not a big issue.”
