Dear Tony,
Thank you for your 5-star review of Eyetek Surveillance Ltd! We're pleased to hear that you found our device to be top-notch and that our service and delivery met your expectations.
Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again soon!
Best regards,
Eyetek Team
Dear Adam,
Thank you so much for taking the time to rate Eyetek Surveillance Ltd with five stars! We sincerely appreciate your positive feedback and are pleased that you are satisfied with our products.
We look forward to serving you again in the future.
Best regards,
Phil Stevens
Director
Dear Craig, Thank you for taking the time to give Eyetek Surveillance Ltd a 5-star rating! We truly appreciate your support.
We are pleased to hear that you had a positive experience with our company. Our team takes immense pride in providing excellent customer service, and we are delighted to know that we were able to resolve your issue within just 30 minutes.
Thank you once again for choosing Eyetek Surveillance Ltd. We greatly value your trust and look forward to serving you again in the future!
Best Regards,
Eyetek Support Team
“I have used Eyetek Surveillance for over 10 years and found them to extremely professional and efficient. Their sales support is excellent - always available on the telephone, or by email. Working in an area whereby goods are stored for long periods and are vulnerable to opportunistic theft, the service and product they provide has been very helpful in addressing these sorts of losses.”
De1ar Richard,Thank you so much for your 5-star rating of Eyetek Surveillance Ltd! We truly appreciate your support and loyalty over the past 10 years.
We are pleased to hear that you have found our team to be professional and efficient, and that our sales support has been excellent. We pride ourselves on being readily available, whether it be through telephone or email, to ensure that our customers receive the best assistance possible.
Once again, thank you for your loyalty and for taking the time to share your experience. We look forward to serving you for many more years to come!
Best regards,
Phil Stevens
Director.1
Thank you so much for your 5-star rating, Trevor! We appreciate your feedback and are pleased to hear that you had a positive experience with our company. We truly value your business and look forward to serving you again in the future.
“Form start to Finnish with Eyetek Surveillance was really easy and comfortable great communication kept me updated with everything delivered on time the item spot on Thank you”
Dear Ellaine, Thank you so much for taking the time to give us a 5-star rating for Eyetek Surveillance ltd. We truly appreciate your support.
It's great to hear that your experience from start to finish with Eyetek Surveillance was seamless and comfortable. We strive to provide excellent communication throughout, keeping our customers like you updated every step of the way. We're pleased that the item was delivered on time and met your expectations.
Your kind words mean a lot to us. Once again, thank you for your positive feedback and for choosing Eyetek Surveillance. We are always here to assist you whenever you need us.
Best regards,
Phil Stevens
Director
Dear Fred,Thank you so much for taking the time to give Eyetek Surveillance ltd a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
It's fantastic to know that our dedication to providing exceptional customer service throughout the entire process, from ordering to packaging, dispatch, and delivery, did not go unnoticed. Your satisfaction is our top priority, and we're glad that we could meet your expectations.
Once again, thank you for your kind words and for choosing Eyetek Surveillance ltd. We genuinely value your trust and look forward to serving you again in the future.
Best regards,
Eyetek Surveillance ltd
“I ordered 2 items.
I did not receive either item.
I didn't discover this until I opened the Box whilst abroad.
I needed these items on my trip.
I'm very unhappy.
The order I received was completely wrong.
I spent a lot of money and I expected to receive the items I ordered not some company different.
Very unhappy and very disappointed.”
Hi Mark,
This is the first we’ve heard of this issue, as we have not received any emails or phone calls regarding a problem. Could you please send us photographs of the two items you received so we can understand what went wrong?
Best regards,
Phil Stevens
Director
“Purchased the Pen Camera and the Telephone Recorder, both work perfectly, good instructions too and came on time. I'm very happy with my purchases.
Thank you Darren for all your help, excellent customer service: would definitely recommend this company and I’ll use them again.”
Dear Chrys,Thank you so much for your fantastic 5-star rating of Eyetek Surveillance Ltd! We truly appreciate your support and kind words about our products and services.
We are thrilled to hear that the Pen Camera and Telephone Recorder are working perfectly for you. We always strive to provide clear instructions and timely delivery, so we're delighted that you found them to be up to the mark.
We would also like to express our gratitude for your appreciation of our customer service, especially Darren's assistance. It means a lot to us knowing that we were able to meet your expectations and provide an excellent purchasing experience.
Thank you once again for recommending our company. We couldn't be happier to have customers like you, and we look forward to serving you again in the future.
Best regards,
Eyetek Surveillance Ltd
“I paid £180 for one of Eyeteks products, on receiving the device I could see it had recorded a video of someone dropping the device on a hard floor in the warehouse/ office. This has damaged video quality so its very grainy.
Also description had said no lights on product but where usb port is their is an obvious blue light.
Disappointed as for me £180 isnt cheap.”
Dear Ellis,
I appreciate your review. Regrettably, this is the first time we've been made aware of an issue with the device, delivered over two weeks ago. We had assumed all was well since we hadn't received any prior feedback. Could you kindly return the device to us, keeping the footage intact? We need to investigate the matter to determine where and how this occurred as it seems strange that there is a video on the device of it being dropped as the recorder only works while plugged in so if it was dropped it would need to be still plugged into the mains supply. On receipt of the item, we will promptly send you a replacement and cover your return postage cost. I sincerely apologise for any inconvenience caused. I will contact you by e mail to sort the return out.
Best regards
Phil Stevens
Director
Thank you so much, Dimitrios, for giving Eyetek Surveillance Ltd a fantastic 5-star rating! We genuinely appreciate your kind words and feedback. Customer satisfaction is our utmost priority, and we are thrilled to hear that you had a great experience with us. We strive to provide top-notch customer service, with immediate responses and utmost professionalism. Your satisfaction fuels our motivation to continue delivering exceptional surveillance solutions. Thank you once again for your support, and we look forward to serving you again in the future.
This customer has put 4 bad reviews one after another because we would not replace a watch camera that was out of warranty, The second review by the same person is about a different product and a different order. We did offer a replacement watch at half price but no reply.
