Elite Models Online Reviews

Name: Elite Models Online
Address: MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD, SITTINGBOURNE
Rating: 4.74

4.7 Rating 3,304 Reviews

94 %

of reviewers recommend Elite Models Online

Company Reviews

Metrics

Info

4.7

Based on 3,304 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Elite Models Online:

With more than 30 years experience in the model retail business having opened our first store in 1988, we aim to supply you with the greatest variety of models at extremely competitive prices. The team at Model World UK strive to provide excellent customer service - we don't just sell models we all have a love for what we do, and we also take part competitively in our hobbies, be it flying helicopters, quads, aeroplanes or racing cars and buggies. We love our jobs - who wouldn't enjoy working with these big boys toys all day everyday!

In the spring of 2013 we moved from our site at Maidstone to our new purpose built store in Sittingbourne where we have been able to grow and expand our offerings to you in a bright and welcoming store. And, in 2019 we nearly doubled the actual shop floor space to bring you even more products and also to allow us to launch the Sittingbourne Lego Store.

We are currently open Monday to Saturday 9.30am to 6pm

Phone:

01795 410630

Email:

dean@centuryuk.com

Location:

MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD
SITTINGBOURNE
ME10 3AE

Elite Models Online 5 star review on 22nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The site needs some work, i don't mind is slow i understand that. I am saying that because some of the items don't have picture. Best shop.”

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Posted 4 years ago

“Good on line info and wide choice but the delivery could be quicker”

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Posted 4 years ago

“Purchase came promptly but had obviously already been opened :(”

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Posted 4 years ago

“Mostly good some lack of detail making difficult for a non-specialist to work out what is needed however post service and returns are easy to manage and telephone advice is available. Wide range of products and prices to suit all budgets. Supplier of choice”

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Posted 4 years ago

“Good web site, ease to navigate. Prompt service, postage a little expensive if you only want one small item.”

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Posted 4 years ago

“Quick turnaround of order and delivery (even in present situation). Well packaged. Only gripe was trailing edge strip was a bit damaged from over zealous use of elastic bands to hold it to other lengths of wood ordered, it was also curved rather than straight. I managed to salvage it so not to worried, rather than sending it back for replacement. Contact with Elite when questioned about this was positive and responsive. Will probably use them again.”

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Posted 4 years ago

“Arrived without fuss Christmas week. Cannot wait to get building.”

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Posted 4 years ago

“Even though the transaction happened over the Christmas, New Year period the package arrived promptly before anticipated date.”

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Posted 4 years ago

“good delivery”

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Posted 4 years ago

“Excellent aircraft (Cloud Walker 65). Perfect project for my son and myself. But lack of response to questions regarding configuration (engine, servo, etc...). Maybe due to busy period.”

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Posted 4 years ago

“Arrived as ordered & well packaged. Good job, thank you.”

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Posted 4 years ago

“Ordered a Christmas present and it it was posted and received in a couple of days!”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Good price and very quick delivery.”

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Posted 4 years ago

“This model was brought as part of a Christmas present. Delivery was very quick and item not damaged although the box had been crushed at one end so perhaps a little more packaging could help.”

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Posted 4 years ago

“Happy with the service”

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Posted 4 years ago

“Just what I needed and delivered on time”

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Posted 4 years ago

“All good well packaged arrived on time”

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Posted 4 years ago

“Very good model shop”

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Posted 4 years ago

“I was able to find the product that I needed very quickly, and paying for it was very easy as well.”

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Posted 4 years ago

Elite Models Online is rated 4.7 based on 3,304 reviews