Elite Models Online Reviews

Name: Elite Models Online
Address: MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD, SITTINGBOURNE
Rating: 4.74

4.7 Rating 3,304 Reviews

94 %

of reviewers recommend Elite Models Online

Company Reviews

Metrics

Info

4.7

Based on 3,304 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Elite Models Online:

With more than 30 years experience in the model retail business having opened our first store in 1988, we aim to supply you with the greatest variety of models at extremely competitive prices. The team at Model World UK strive to provide excellent customer service - we don't just sell models we all have a love for what we do, and we also take part competitively in our hobbies, be it flying helicopters, quads, aeroplanes or racing cars and buggies. We love our jobs - who wouldn't enjoy working with these big boys toys all day everyday!

In the spring of 2013 we moved from our site at Maidstone to our new purpose built store in Sittingbourne where we have been able to grow and expand our offerings to you in a bright and welcoming store. And, in 2019 we nearly doubled the actual shop floor space to bring you even more products and also to allow us to launch the Sittingbourne Lego Store.

We are currently open Monday to Saturday 9.30am to 6pm

Phone:

01795 410630

Email:

dean@centuryuk.com

Location:

MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD
SITTINGBOURNE
ME10 3AE

Elite Models Online 5 star review on 22nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot recommend Elite Models highly enough. I had a problem with the loco I purchased but it was exchanged without quibble and my return postage was refunded quickly.”

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Posted 5 months ago

“Delivered quickly at a great price.”

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Posted 5 months ago

“Excellent customer service and quick, well-packaged postage. Good selection of stock and I would recommend shopping here”

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Posted 5 months ago

“I had tried 2 other companies to obtain a full suite of paints [17 number] for a model and was still missing 3... all of which you supplied to complete the exercise. With the disappointment, postage and packaging costs etc x3 now, I wish you were my first choice. Lesson learnt for next time. Only negative comment, try explaining to your wife who Elite Models Online are on your statement!”

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Posted 5 months ago

“I have used Elite models several times. I have often phoned for advice, received excellent advice and when ordering, prompt results. Excellent.”

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Posted 6 months ago

“Fantastic service, will definitely buy from you again!”

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Posted 6 months ago

“Ordered online, straight forward, with delivery as stated, very professional. Thank you.”

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Posted 6 months ago

“The service I have received from Elite Models has been very good. I am now in the process of building my matchstick model and find it very time consuming and vey enjoyable.”

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Posted 6 months ago

“Good communication on availability of a Multiplex glider with updates as needed. Prompt despatch and arrival just before Christmas! 10% discount as well. Recommended.”

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Posted 6 months ago

“I have been purchasing from Elite Models for some years now, and found them to be most helpful and prompt in sending my purchases. I am very happy to recommend Elite Models.”

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Posted 6 months ago

“Unfortunately the stock level on the website did not match what elite had in stock. This did cause a slight delay in delivery however elite models went above and beyond to make sure I received my order before Christmas. Super customer care. Would happy recommend to anyone one else.”

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Posted 6 months ago

“Bought the triplane model, very poor quality and the instructions were pathetic. Do not buy this model unless you want to make it up as you go along”

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Posted 6 months ago

“A good hearted company that makes sure all is well. Good despatch times too.”

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Posted 6 months ago

“Good service, model figures arrived a little late but no problems. Will use Elite Models again.”

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Posted 6 months ago

“The order was dispatched as requested and delivered in my case the next day. The gentleman in the shop deserves a thank you as he made the whole transaction very easy”

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Posted 6 months ago

“Quick delivery and really well packaged. Hard to find item at a really good price. Really impressed would definately use again.”

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Posted 6 months ago

“Fast and efficient”

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Posted 6 months ago

“The models that I purchased are of excellent quality and the service very quick and helpful”

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Posted 6 months ago

“I am very pleased with my two purchases and very fast postage as well all in all a very excellent shopping experience! as Arnie schwarzennegger says: Ill be back!”

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Posted 6 months ago

“Extremely good service arrived well packed and very prompt”

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Posted 6 months ago

Elite Models Online is rated 4.7 based on 3,304 reviews