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dust spares ltd Reviews

4.8 Rating 1,322 Reviews
96 %
of reviewers recommend dust spares ltd
4.8
Based on 1,322 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Prompt delivery
Helpful Report
Posted 1 week ago
Delivery was on time
Helpful Report
Posted 1 week ago
Thank you for your feedback! We're glad to hear that your delivery was on time. We aim to provide reliable service, and your satisfaction is important to us. Best regards, Dust Spares Ltd
Posted 4 days ago
Great service
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Posted 1 month ago
We're glad to hear that you had a great experience with our service. We hope to assist you again soon! Best regards, Dust Spares Ltd
Posted 1 month ago
Hi everyone, @ dust spares limited just wanted to put a quick review about the grills that I bought they were excellent condition very well wrapped and protected and was a pleasure to fit. I will definitely be using you again. Many thanks Chris Wood ADCON.
dust spares ltd 4 star review on 26th March 2025
Helpful Report
Posted 1 month ago
Hi Chris, Thanks so much for your great review! We're really glad you were happy with the grilles and that fitting them was a pleasure (we like to make life easy!). Sounds like we got pretty close to perfect—lets hope we can earn that elusive fifth star next time! Looking forward to helping you again. Best regards, The Dust Spares Team
Posted 1 month ago
Very good product range, good web site and competitively priced although delivery cost is high. Dispatch and delivery is fast. Products received are exactly as required. Unfortunately the delivery process resulted in severe damage to one length of ducting beyond use. However, one phone call followed up by email and photos and a replacement item was despatched immediately and received in perfect condition. Very good customer service. 4 stars due to the delivery process letting the Company down.
Helpful Report
Posted 2 months ago
Dear Chris, Thank you for your insightful 4-star review! We appreciate your positive feedback on our product range, website, and customer service. We're glad to hear that the replacement process was smooth and that you received your items in perfect condition. We genuinely apologise for the delivery issues you experienced; your comments will be taken into consideration as we strive to improve our delivery process. We value your support and look forward to serving you again soon! Best regards, Dust Spares Ltd
Posted 2 months ago
Good service and prompt delivery But left in full view at delivery address only let down !
Helpful Report
Posted 3 months ago
Dear Customer, Thank you for your 4-star review! We’re pleased to hear that you were happy with our service and prompt delivery. We appreciate your feedback regarding the delivery visibility, and we’ll certainly take it into consideration for future improvements. Your input is important to us, and we hope to serve you even better next time! Best regards, Dust Spares Ltd
Posted 2 months ago
Its on the hoover and working fine
Helpful Report
Posted 3 months ago
Dear Tom, Thank you for your 4-star review! We're glad to hear that your hoover is working fine. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If there's anything we can do to make your next experience a 5-star one, please let us know! Best regards, Dust Spares Ltd
Posted 3 months ago
I was looking for a large plastic bag for a shredding machine and Dust Spares cam up trumps
Helpful Report
Posted 3 months ago
Dear Customer, Thank you for your 4-star review! We’re pleased to hear that Dust Spares met your needs for a large plastic bag for your shredding machine. Your feedback is invaluable to us, and if there’s anything we can do to enhance your experience further, please let us know! Best regards, Dust Spares Ltd
Posted 3 months ago
I've place 2 orders with Dust Spares. First order very prompt delivery. Second order some is non-stock items and will take approx. 3wks for delivery which is a pity. Also would be good if "Loc-Line" hoses were stocked/ available to order. Would've saved me searching for adifferent supplier. Prices are very competitive and I will use Dust Spares again.
Helpful Report
Posted 3 months ago
Dear Colin, Thank you for your great 4-star review! We’re glad to hear that your first order was delivered promptly and that you found our prices competitive. We apologise for the delay with the non-stock items and appreciate your feedback about the availability of "Loc-Line" hoses. Your insights are invaluable to us as we strive to improve our services and product offerings. We look forward to assisting you with your future needs! Best regards, Dust Spares Ltd
Posted 3 months ago
Useful source for various spares for our dust extraction systems. Deliver on time and happy with the product and prices. Only issue I have had (and hence four not five stars) is that the packaging for our panel filters needed to be slightly bigger and or more robust as they suffered some (minor) damage during transit.
Helpful Report
Posted 3 months ago
Dear Ross, Thank you for your thoughtful 4-star review! We're pleased that you found our spares useful, and that the products and prices met your expectations. We appreciate your feedback regarding the packaging of the panel filters. It's important to us that your items arrive in perfect condition, and we'll take your comments into account for future improvements. We look forward to serving you again! Best regards, Dust Spares Ltd
Posted 3 months ago
Arrived quick
Helpful Report
Posted 3 months ago
Dear Mr., Thank you for your great 4-star review! We're happy to hear that your order arrived quickly. Your feedback is invaluable to us, and we’re always striving to improve our service. We look forward to serving you again soon! Best regards, Dust Spares Ltd
Posted 3 months ago
Many thanks for good service
Helpful Report
Posted 5 months ago
Dear Rowland, Thank you for your generous 4-star review! We're delighted to hear that you had a good experience with our service. Your feedback is greatly appreciated and encourages us to continue improving. Best regards, Dust Spares Ltd
Posted 5 months ago
Items were as described and arrived rapidly
Helpful Report
Posted 5 months ago
Dear Heather, Thank you for your fantastic 4-star review! We're glad to hear that the items were as described and that they arrived quickly. Your feedback is invaluable to us, and we hope to exceed your expectations even more in the future! Best regards, Dust Spares Ltd
Posted 5 months ago
Good products, delivery company awful nearly every carton was damaged
Helpful Report
Posted 5 months ago
Dear Steve, Thank you for your feedback about our products and the delivery experience. We’re glad to hear you found our products to your satisfaction, but we sincerely apologise for the issues with the delivery. We understand how frustrating it can be to receive damaged cartons. Your comments are invaluable to us, and we will be sure to follow up with our delivery partner to address these concerns. If there's anything further we can do to assist you, please feel free to reach out. Best regards, Dust Spares Ltd
Posted 5 months ago
Although it took a few weeks to arrive, I was informed and it arrived before the original expected date. Thank you.
Helpful Report
Posted 7 months ago
Dear Suzanne, Thank you so much for giving Dust Spares Ltd a 4-star rating! We greatly appreciate your support and feedback. Thank you once again for choosing Dust Spares Ltd. We are here to assist you anytime, so please don't hesitate to reach out if you have any further needs or queries. Best regards, Dust Spares Ltd
Posted 7 months ago
I woukld have done 5 stars but the cost of shipping 1 x 150 QF clip was a bit pricey. Happy with the service and website.
Helpful Report
Posted 8 months ago
Dear Marcus, Thank you for taking the time to rate Dust Spares Ltd with 4 stars! We truly appreciate your feedback and are glad to hear that you are happy with our service and website. We also wanted to acknowledge your comment about the cost of shipping for the 1 x 150 QF clip. We apologise if our shipping rates did not meet your expectations. We always strive to provide the most competitive prices and options for our customers, and we appreciate your valuable insight. Rest assured, we will take your feedback into consideration for future improvements. Warm regards, Dust Spares Ltd
Posted 7 months ago
I had a great experience with the team at Dust Spares. They were very helpful and I received quick responses to any questions or concerns I had. I look forward to doing business with them again.
Helpful Report
Posted 8 months ago
Dear Joanne, Thank you for taking the time to rate Dust Spares Ltd with 4 stars. We truly appreciate your feedback and support. We are delighted to hear that you had a great experience with our team. Providing helpful assistance and prompt responses to our customers' questions and concerns is always a top priority for us. We are thrilled that we were able to meet your expectations in this regard. Best regards, The Team at Dust Spars Ltd
Posted 8 months ago
Nice parts - well proced. Few things out of stock that came in after a couple of weeks. Happy to use them again.
Helpful Report
Posted 8 months ago
Dear Duncan, Thank you for taking the time to rate Dust Spares Ltd. with 4 stars. We appreciate your feedback and are glad to hear that you found our parts to be nice and reasonably priced. We apologise for the inconvenience caused by the out of stock items. Best regards, Dust Spares Ltd.
Posted 8 months ago
excallant service
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Posted 8 months ago
Thank you so much for taking the time to rate Dust Spares Ltd. with a fantastic 4-star rating! We greatly appreciate your feedback and are delighted that you had such a positive experience with our services. Best regards, Dust Spares Ltd.
Posted 8 months ago
It was easy to order & fair price but it takes nearly 2 weeks to get to you that’s the down side of it otherwise happy to use a again
Helpful Report
Posted 9 months ago
Thank you so much, Hurshal, for your 4-star rating and review of Dust Spares Ltd! We greatly appreciate your feedback and are thrilled to hear that ordering from us was easy and that you found the prices fair. We understand that the delivery time of nearly 2 weeks may be a downside for you, and we apologise for any inconvenience caused. Rest assured, we are constantly working on improving our delivery process. Nonetheless, we are delighted to know that you are still happy to use our services again. Thank you for your support, and we look forward to serving you in the future!
Posted 8 months ago
dust spares ltd is rated 4.8 based on 1,322 reviews