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dust spares ltd Reviews

4.8 Rating 1,322 Reviews
96 %
of reviewers recommend dust spares ltd
4.8
Based on 1,322 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
extremely efficient
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Good product. Fast delivery
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us a review! We appreciate it 😊 Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
A great company to deal with, always delivered on time, one thing that would be good, is to be able to download the VAT invoice from the website.
Helpful Report
Posted 2 years ago
Good afternoon Gary, Thank you for taking the time to leave us a review. I believe VAT invoices are now available to download from your account online. if you have any further problems, please get in touch. Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Excellent product, as advertised arrived reasonably quickly
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Posted 2 years ago
Good afternoon Ian, Thank you for taking the time to leave us a review, we appreciate it. Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
A very customer friendly company! I would use again
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Posted 2 years ago
Good afternoon Gary, Thank you for taking the time to leave us a review, we appreciate it! Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Would have been five stars, but I paid for next day delivery, only to receive shipment two days later
Helpful Report
Posted 2 years ago
Good morning Adrian, Thank you for taking the time to leave us a review, we appreciate it! I can see that your order was placed at 19:25 on the 17th. We only process orders during working hours 8:30-5 which meant your order was processed on the 18th. I can see DPD confirmation that your goods got delivered 19th. Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Very good service
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Posted 2 years ago
Hi Andrew, Thanks so much for the review! 😀 Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
We sent through a large order of goods which was quickly handled and delivered, unfortunately one of the items was missing but upon contacting Dust Spares this was very quickly rectified and the missing goods received within a couple of days. Overall a very good service indeed, thank you!
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to leave us a review! Sorry you had a slight issue with your order but glad we could rectify it for you! 😀 Many Thanks, Stacie and The Dust Spares Team
Posted 2 years ago
Fast and easy service
Helpful Report
Posted 3 years ago
Good afternoon, Thank you for your review! 😊 Please let us know if there is anything else we could have done to make it 5*. Kind regards, Stacie and the Dust Spares Team
Posted 3 years ago
Excellent servise as usual!
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Posted 3 years ago
Hi Paul, Thank you for your review! 😊 Kind regards, Stacie and The Dust Spares Team
Posted 3 years ago
Good quality products. We had a wrong item delivered. One call to Stacie and the right part delivered the next day. Very good customer service. Would have been a 5 star if not for wrong item delivered.
Helpful Report
Posted 3 years ago
Good afternoon Peter, Thank you so much for taking the time to leave us a review! Again, please accept my apologies for the inconvenience caused with the incorrect item. Glad we could get it resolved for you :) Let us know if you need anything in the future! Stacie and The Dust Spares Team
Posted 3 years ago
Very good service and not disappointed this time
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Posted 3 years ago
Thank you for the review Chris, we appreciate you taking the time to leave your feedback. Looking forward to seeing you again, Stacie and the Dust Spares Team
Posted 3 years ago
First time a picking error meant we got the wrong item - corrected the next day at no charge which was great but we lost a day on the job
Helpful Report
Posted 3 years ago
Thank you for your understanding once the error was made. We're glad we could get it out to you the following day. We appreciate the support and the honest review. Thank you, Stacie and the Dust Spares team
Posted 3 years ago
Excellent & quick response.
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Posted 3 years ago
Thank you for the review Dave, It's important to us that you receive quick, informative responses to enquiry's and grateful for the excellent review. Stacie and the Dust Spares Team
Posted 3 years ago
dust spares ltd is rated 4.8 based on 1,322 reviews