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dust spares ltd Reviews

4.8 Rating 938 Reviews

96 %

of reviewers recommend dust spares ltd

Company Reviews

Product Reviews

4.8

Based on 938 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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dust spares ltd 5 star review on 15th July 2023

dust spares ltd 5 star review on 15th July 2023

dust spares ltd 5 star review on 15th July 2023

dust spares ltd 5 star review on 15th July 2023

dust spares ltd 5 star review on 29th November 2022

dust spares ltd 5 star review on 9th March 2022

dust spares ltd 5 star review on 29th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The part looks ok, undamaged, but has not been fitted yet. The part was poorly packaged meaning that it was inevitable that it would end up damaging the box it was sent in and possibly go missing. The sender then put a sticker on the box with the intention of it being a "get out of jail free" card for them if the parcel was signed for unchecked. Poor working practice by Dust Spares.”

Posted 9 months ago

Good morning Richard, Thank you for taking the time to leave us a review. I tried to call just now to check in with the order and to get further feedback, but unfortunately was unsuccessful in getting through. I can see that the item went in our DPD expresspaks, with the item in a box. The item would have been bubble wrapped in the box to ensure a safe delivery. If this isn't the case, then please get in touch and we can investigate this thoroughly for you. If you need any further assistance, please don't hesitate to get in touch by calling 03456800696 or by email @ info@dustspares.co.uk. Many Thanks, Stacie and The Dust Spares Team

Posted 9 months ago

“Everything was great apart from a dent in the spiral duct pipe. Looked like something had fallen onto it during transit. Needed to use it as work was time sensitive. This caused me some issues with the installation. The product is of good quality. The website is easy to use, and quick delivery is fairly priced.”

Posted 9 months ago

Good afternoon Craig, Thank you for taking the time to leave us a review, we appreciate it! I apologise that the spiral arrived dented. If you need any further assistance with this matter, please get in touch at info@dustspares.co.uk or call us on 03456 800 696. Many Thanks, Stacie and The Dust Spares Team

Posted 9 months ago

“Just the ticket to help with dust extraction from my lathe”

Posted 10 months ago

Good afternoon Philip Thank you for taking the time to leave us a review, we appreciate it! 😊 Many Thanks, Claire and The Dust Spares Team

Posted 10 months ago

“Always great service, the only thing I'd change is a bit more of a sensible price on postage for small light items, I would definitely shop around less if I could come straight here and know postage was more reasonable.”

Posted 10 months ago

Good afternoon Ian, Thank you for taking the time to leave us a review! 😊 We are always looking at the costs for our carriage and appreciate the feedback. Many Thanks, Stacie and The Dust Spares Team

Posted 10 months ago

“Would be excellent, if they didn't keep pestering me for a review.”

Posted 11 months ago

Good afternoon, Thank you for taking the time to leave us a review! 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 11 months ago

“The hose I ordered is fine. The following of instructions not so much. I instructed if no answer to door, leave it in greenhouse at the bottom of the garden and leave a card in front door letterslot. That did not happen. Instead it was left under a trailer at the front of our property. The driver did leave a card. I know that drivers are under pressure to deliver. Taking a photo and telling me where they left it does not comply with what I asked for. If you ask me to instruct, then your driver should follow and do as requested and not to wing it as they think fit!”

Posted 11 months ago

Good afternoon Peter, Thank you for taking the time to leave us a review, we appreciate it! I completely understand your frustration with the special instructions. I can see them on your order so this should have gone over to the courier when the order was despatched, I apologise on their behalf that this wasn't actioned. If you require any further assistance, please don't hesitate to contact us on 03456800696 or info@dustspares.co.uk. Many Thanks, Stacie and The Dust Spares Team

Posted 11 months ago

“They have plenty of spares but not so much dust.”

Posted 11 months ago

Good afternoon Robert, Thank you for taking the time to leave us a review, we appreciate it! Hopefully plenty of spares and no Dust means we're doing something right 😅 Many Thanks, Stacie and The Dust Spares Team

Posted 11 months ago

“Recently started using these filters , in the short time they have been in use i have found them to be economic and good at reducing bounce back from spraying . Easy to use and manage and as such will now be using these filters going forward”

Posted 11 months ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 11 months ago

“Made to order filter, so a little delayed compared to other suppliers, but worth the wait.”

Posted 11 months ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 11 months ago

“Web order site a bit clunky if you need to change amounts”

Posted 1 year ago

Good morning Chris, Thank you for taking the time to leave us a review, we appreciate and have taken on board your feedback reference the website! 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 1 year ago

“Fast efficient service”

Posted 1 year ago

Good morning, Thank you for taking the time to leave us a review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 1 year ago

“Great service from dust spares itself. My order was dispatched and delivered within one day from placing the order. The only bad aspect was the courier. I was emailed on the morning of delivery informing me someone would be need to be in to sign for it. By the time I saw the email I followed the link to try and arrange so it could be left in a safe place. Only to find that it had already been delivered but simply left by my front door in clear view of any passers by. The courier did manage to get a signature though as he simply signed it himself. Bit of a pointless process really.”

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review! We are glad you received your parcel OK, but apologise this was left out in the open by the courier. Many Thanks, Stacie and The Dust Spares Team

Posted 1 year ago

“Easy to order, fast delivery, reasonable price.”

Posted 1 year ago

Good morning, Thank you for taking the time to leave us a review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 1 year ago

“Great service and quick turn round.”

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 1 year ago

“Order handled efficiently, product arrived quickly and was exactly as advertised. All good.”

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 1 year ago

“I ordered about £110 worth of parts. They arrived within 24 hrs and were all good-quality and as requested. I recommend dust spares ltd. as they are good duct part stockists and suppliers.”

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review! We appreciate it 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 1 year ago

“Great service, fast delivery”

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 1 year ago

“extremely efficient”

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 1 year ago

“Good product. Fast delivery”

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review! We appreciate it 😊 Many Thanks, Stacie and The Dust Spares Team

Posted 1 year ago

“A great company to deal with, always delivered on time, one thing that would be good, is to be able to download the VAT invoice from the website.”

Posted 1 year ago

Good afternoon Gary, Thank you for taking the time to leave us a review. I believe VAT invoices are now available to download from your account online. if you have any further problems, please get in touch. Many Thanks, Stacie and The Dust Spares Team

Posted 1 year ago

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dust spares ltd is rated 4.8 based on 938 reviews