DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swift delivery”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Website easy to use and order from, very prompt delivery.”

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Posted 2 years ago

Thank you for taking the time to leave us a excellent review, we really appreciate it.

Posted 2 years ago

“Item I sought was not available at B&Q or Wickes or Ironmongery Direct. Item arrived day after purchase. Highly recommended.”

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Posted 2 years ago

Thank you for taking the time to leave us a excellent review, we really appreciate it.

Posted 2 years ago

“Fantastic service, fast delivery and good value for money”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Great price great product and exceptional turn around on dispatch ordered in the morning dispatched the same day, 10-10 will recommend and use again”

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Posted 2 years ago

Thank you for taking the time to leave us a excellent review, we really appreciate it and we look forward to your return!

Posted 2 years ago

“First time using this company and was not disappointed. Goods were excellent quality and a lot cheaper than the diy stores . Arrived when stated and packaged well 👏👏 Will use them again with confidence .”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Excellent product and excellent company”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Good product. Prompt delivery. Thank you”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Had the very thing I wanted without a lot of research promt delivery will use again and would recommend to other customers thank you”

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Posted 2 years ago

Thank you for taking the time to leave us a excellent review, we really appreciate it.

Posted 2 years ago

“Excellent fast service. Thank you.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Excellent product, reasonable price and quick delivery Thank you”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Excellent, well packaged, prompt service. I have used DIY Direct before and will continue to do so due to the great service”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it as well as your continued business.

Posted 2 years ago

“Excellent service. Fast delivery. Thank you.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Ordered 5l of Teak Oil. Arrived, as ordered, well packed - will order again”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Super happy with the products I received. Good quality, fast delivery, everything you would want as a customer DIY Direct deliver on. Will be buying again soon!”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it and we look forward to your return!

Posted 2 years ago

“good deal, good delivery.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“these rings did the job perfectly and with the sunshine, it's nice to be able to draw the curtains once again.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Excellent service - DIY Direct were the only company I could find that had exactly the right size vent I needed - very pleased!”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Good quality and good service, fast delivery and reasonable price”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“DIY express dealt with my order quickly and efficiently.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

DIY Direct is rated 4.8 based on 1,406 reviews