DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Quick delivery and well packaged. Quality of items were better than other well known retailers. Would highly recommend.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“great service, at a good price which arrived quickly, thank you”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“I was staggered. I placed the order at 4pm and it arrived at 10 am the following morning. It was beautifully packaged and was exactly what I needed. Well done!”

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Posted 2 years ago

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Posted 2 years ago

“just the job good delivery everything as it should be”

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Posted 2 years ago

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Posted 2 years ago

“Excellent service will use again”

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Posted 2 years ago

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Posted 2 years ago

“DIY Direct have a huge choice on site, ordering is easy and delivery is very fast. Would recommend.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Ordered gate hanger I made a mistake of locking on the wrong screen as I needed two not one so hat to order second one and pay postage twice. All parts arrived in good time to compleat job .”

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Posted 2 years ago

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Posted 2 years ago

“products were as described and of good quality. Delivery was fast and on time. Overall a great company that I shall be using for future jobs.”

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Posted 2 years ago

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Posted 2 years ago

“Needed a 35mm hole saw in a hurry. DIY Direct delivered next day which was seriously impressive. Very happy to use this company again. Excellent service.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“I am so pleased that you had the items I wanted in stock. I had looked everywhere else to find the correct item. Thank you.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Very quick delivery, well packaged and items as described”

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Posted 2 years ago

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Posted 2 years ago

“Swift and prompt delivery. Yet to use the linseed oil.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Good service Delivery on time Competitive rates”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Good service-arrived promptly and safely. Good quality item, good value. Thank you.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Cant fault this company, product great . Price very good Delivery as good as it gets. all ready passed the online address to my work mates . Keep up the good work And easy online purchase 5💥”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review and for recommending us to your work colleagues, we really appreciate it.

Posted 2 years ago

“Great size, came quick.”

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Posted 2 years ago

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Posted 2 years ago

“FIRST CLASS SERVICE THANKS”

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Posted 2 years ago

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Posted 2 years ago

“Delivered quickly and well wrapped.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“all good and very efficient”

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Posted 2 years ago

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Posted 2 years ago

DIY Direct is rated 4.8 based on 1,406 reviews