DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Good price and good delivery, well packaged!”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Ordered the t9 fluorescent tubes and they arrived safely within 3 days , fitted to my daughter's bathroom mirror perfectly and she is over the moon.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“fast efficient sevice!”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Delivered promptly, the numbers are just what I wanted and were easy to fix to the wheelie bin.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Delivery was fine.”

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Posted 1 year ago

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Posted 1 year ago

“Exactly what I wanted. super quality and almost immediate delivery..Many thanks.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Great service, prompt delivery and quality products. Will definitely use DIY direct again”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Fast and efficient service :)”

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Posted 1 year ago

Thank you for taking the time to leave us a positive review, we really appreciate it.

Posted 1 year ago

“Good company brilliant service would highly recommend”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Excellent service and delivery. Will use again.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Efficient service.”

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Posted 1 year ago

Thank you for taking the time to leave us a positive review, we really appreciate it.

Posted 1 year ago

“My package took just two days to arrive from order to delivery. Parcel arrived intact, and delivered through my letter box securely.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Arrived early which is a bonus,courier was great,it's tidy but of kit ideal for what I bought it for”

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Posted 1 year ago

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Posted 1 year ago

“Item as expected and delivered promptly”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Got all we needed from one place so we will be back first class service”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Very happy with my purchase, they were as expected. Fast delivery. Thank you”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Easy to navigate website to find what I want and a good value for money hinge. Delivery was prompt and as expected”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Delivery was quick.”

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Posted 1 year ago

Thank you for taking the time to leave us a positive comment, if you are able to leave a corresponding star rating then we would really appreciate it.

Posted 1 year ago

“Delivery cost more then the parts”

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Posted 1 year ago

Thank you for your review. As explained on our website and during the order checkout process, delivery is free on orders of £45 and £4.99 for orders less than £45.

Posted 1 year ago

“Good purchase.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

DIY Direct is rated 4.8 based on 1,397 reviews