DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, and the product was suitable for my purpose.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Great item and service”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Excellent service arrived following day”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Excellent service products good”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Top service and fast delivery. Will def use again”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Very impressed with the quality of product, price, and swift delivery from DIY Direct. I wouldn't hesitate to use them again for any supplies I might need.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Arrived on time and exactly as advertised”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Exactly what i was looking for and arrived next day. Great service.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Brilliant just as expected. Fast and great service”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Nice item. Fast post. Good price.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Item arrived very quickly, well packaged and well priced. Will definitely use diy direct again”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it and we look forward to your return!

Posted 2 years ago

“Excellent price excellent product and speedy delivery”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Delivery is always speedy, product well packaged and fab quality. Will continue to buy from here.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review and for your repeat custom, we really appreciate it.

Posted 2 years ago

“The whole product ordering-to-goods receipt process was facile and faultless : simple website navigation and payment,got an instant receipt and order tracker number. My order promptly arrived the next day : well-packaged,in the correct quantities,and in pristine condition. Saved up to 70% on some items compared to the main DIY retailers - superb ! Just need to expand the product range... 6 out of 5 stars,if possible .....Will definitely buy from DIY Direct again. Highly recommended from my experience.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“The lock assembly that I ordered arrived on time and was a perfect fit.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“I have ordered electrical trunking from DIY Direct on several occasions, each time it has been delivered on time and very well packaged. I have absolutely no issues with this company or their products and would highly recommend them. Their communications are first class. Don’t hesitate to order from them, you will not be disappointed. Thank you DIYDIRECT !”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“All good. No issues at all with this company. Will definitely use again in the future.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Easy to use website, product as described and a good delivery time. Could not really ask for more”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Great Company!”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Good service product fits great. Fast and efficient service. Will use them again.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

DIY Direct is rated 4.8 based on 1,406 reviews