Direct Water Tanks Reviews

Name: Direct Water Tanks
Address: Direct Water Tanks, Randall Park Way, Retford, Direct Water Tanks, Randall Park Way, Retford, Nottinghamshire
Rating: 4.75

4.8 Rating 993 Reviews

95 %

of reviewers recommend Direct Water Tanks

4.8

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Direct Water Tanks 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

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“Very helpful”

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Posted 2 years ago

Hi Jonathan, thank you for your order and for your feedback. We always aim for excellent service, so it is great to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Good quality and fast delivery.thx”

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Posted 2 years ago

Hi Jaroslaw, thank you for your order and for your feedback. We're thrilled to hear your thoughts and look forward to hearing from you again soon.

Posted 2 years ago

“Excellent . Arrived early ,exactly as needed for storage of water.”

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Posted 2 years ago

Hi Mark, thank you for your order and for your feedback. We always aim for excellent service and products. We look forward to hearing from you again soon.

Posted 2 years ago

“Just what I needed and arrived very promptly”

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Posted 2 years ago

Hi Richard, thank you for your order and for your feedback. We always aim for great products and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“The bottles are what they say on add, I would recommend, delivered without any problems, well packed and arrived on time”

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Posted 2 years ago

Hi Maria, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Quick and quality responses..”

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Posted 2 years ago

Hi Alexander, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“the 1000 ltr IBC tank arrived promptly and in very good condition. One small issue regarding the 1/2" hozelock cap convertor was resolved very quickly.”

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Posted 2 years ago

Hi Jonathan, thank you for your order and for your feedback. We always aim for great service, so whenever mistakes do crop up, we are eager to fix them as quick and efficiently as possible. We look forward to hearing from you again soon.

Posted 2 years ago

“Will definately use again”

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Posted 2 years ago

Hi Peter, thank you for your order and for your feedback. We look forward to hearing from you again soon.

Posted 2 years ago

“Very quick service and easy to find the part I needed”

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Posted 2 years ago

Hi John, thank you for your order and for your feedback. We try to make shopping with as easy as possible, so it is excellent to hear about your experience with us. We look forward to hearing from you again soon.

Posted 2 years ago

“As expected good quality and good optional tap needs also fast delivery.”

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Posted 2 years ago

Hi Robert, thank you for your order and for your feedback. We always aim for good quality and great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Quick delivery and pallet delivery was excellent.”

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Posted 2 years ago

Hi Andrew, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Very pleased with service and products”

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Posted 2 years ago

Hi Stephen, thank you for your order and for your feedback. We always aim for great service and products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Website is great, prices fair, parts so far work fine, just orderd again fron Direct Water Tanks only reason for a lower score was it did take a long time to arrive!”

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Posted 2 years ago

Hi Ben, thank you for your order and for your feedback. Looking at your tracking, it appears your order was dispatched the following day with Royal Mail, and received on the Tuesday, which is within the 2-3 working days stated on the website. However, we are glad to hear that the valve and our website did not disappoint! We look forward to hearing from you again in the future.

Posted 2 years ago

“Very clean reconditioned IBCs.”

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Posted 2 years ago

Hi Geoff, thank you for your order and for your feedback. We always aim for great products, so it is excellent to hear about your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Well all good really. Courier company couldn't deliver in the 3 day time period but Eric from direct water tanks called to let me know and arranged another day so communication great. It arrived early as arranged so no worries and is now in operation.”

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Posted 2 years ago

Hello, thank you for your order and for your feedback. It is excellent to hear about your experience with us, as we always aim for great service. We look forward to hearing from you again in the future.

Posted 2 years ago

“Excelent service,fast delivery and very good reon tanks,will certanly buy again.”

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Posted 2 years ago

Hi Stephen, thank you for your order and for your feedback. We always aim for excellent service, so it is great to hear your thoughts. We look forward to hearing from again in the future.

Posted 2 years ago

“Easy ordering process and Very fast delivery.”

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Posted 2 years ago

Hi Patrick, thank you for your order and for your feedback. We always aim for great service, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Easy to order, good product, prompt delivery”

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Posted 2 years ago

Hi Robert, thank you for your order and for your feedback. We always try to make shopping with us as smooth and as hassle-free as possible, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“Good service and product”

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Posted 2 years ago

Hello, thank you for your order and for your feedback. We always aim for great service and great products, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

“good service and price thank you”

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Posted 2 years ago

Hi Dave, thank you for your order and for your feedback. We always aim for great service and great value, so it is excellent to hear your thoughts. We look forward to hearing from you again soon.

Posted 2 years ago

Direct Water Tanks is rated 4.8 based on 993 reviews