Direct Order Blinds Reviews

Name: Direct Order Blinds
Rating: 4.85

4.9 Rating 404 Reviews

97 %

of reviewers recommend Direct Order Blinds

Company Reviews

Product Reviews

Metrics

4.9

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

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Direct Order Blinds 5 star review on 2nd February 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful blind, rapid delivery and very efficient service. Thank you.”

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Posted 3 years ago

“Nice blinds but very expensive to resolve any issues you may have with fitting.”

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Posted 3 years ago

Hi Simon, Thank you for taking your time to leave us a review. I just had a look into your order and it seems like you ordered the wrong brackets when you initially placed the order. You since then placed an order of the correct size brackets costing you £4.80 + shipping. In a later email we confirmed that we would refund you the cost of the brackets if you returned the original ones too us, meaning the only price you would've had to pay to resolve your issue is the postage. Not sure why this warrants a 3 star review as we believe this is very reasonable but I am sorry you feel this way! Kind regards, Ellie

Posted 3 years ago

“In today's "now" society, you have to give these guys a little time to produce, but what you get is accurate and a great fit. Our blinds have transformed our room. Many thanks,”

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Posted 3 years ago

Hi! Thank you so much for taking the time to leave us such a lovely review! Thank you for your patience, as a small family run business with 3 lovely ladies making your blinds by hand, your patience is very much appreciated! :) Kind regards, Ellie

Posted 3 years ago

“Excellent quality and service”

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Posted 3 years ago

Hi! Thank you so much for taking the time to leave us a review! As a small family run business it is really appreciated! We are so glad you are happy with your new blinds! :) Kind regards, Ellie

Posted 3 years ago

“Customer Service was great, very helpful when I called, a real personal touch. Blinds delivered on time, well packaged and look great. I ordered perfect fit, only downside was really tight brackets, my bead size is 18mm, the 16-18mm involved a real strughle to clip in. I had not ordered samples, that may have help decide on a larger clip.”

Direct Order Blinds 4 star review on 23rd July 2022

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Posted 3 years ago

Hi Martin! Thank you for taking the time to leave us such a kind review, as a small family run business it is really appreciated! The blinds really do look great - thank you for the picture! :) Kind regards, Ellie

Posted 3 years ago

“Absolutely 5 ⭐️ After searching for many months for blinds to fit our French doors I came across this company on tick tock and thought I’d give them a try. They are absolutely perfect and so easy to fit, I could not be happier.”

Direct Order Blinds 5 star review on 22nd July 2022

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Posted 3 years ago

Hi Kirsty! Thank you so much for taking the time to leave us such a kind review, as a small family run business it is really appreicated! The blinds look absolutely gorgeous, thank you so much for sharing! :) What would we do without TikTok?! Ellie :)

Posted 3 years ago

“All was as expected.”

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Posted 3 years ago

Hi Steven! Thank you for leaving us a review - we're so glad you are happy with your new blinds! :) - Ellie

Posted 3 years ago

“I am very happy with my blind. They were easy to fit and do just what I wanted, and in my opinion very reasonable.”

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Posted 3 years ago

Hi Janet! I am SO glad you are happy with your new blind! And thank you so much for taking the time to leave us such a kind review! As a small, family run business it is really appreciated! Kind regards, Ellie :)

Posted 3 years ago

“I found your site on Instagram where I was directed to your website. Instructions were very clear how to measure, there were plenty of options and choices for colours and styles. Delivery was exactly as stated and the fitting instructions were clear to follow with no extra tools required as they were all included. It has changed the door where we put it and has created a choice to privacy. Very happy to recommend and would definitely use again.”

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Posted 3 years ago

Hi Judith! Thank you SO much for taking the time to leave us such a kind review! As a small family run business, it really is appreciated! The blind looks lovely on your door, we are so glad you are happy with it! Kind regards, Ellie :)

Posted 3 years ago

“Great service and great product”

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Posted 3 years ago

Hi John! So glad you are happy with your new blind! Thank you so much for taking the time to leave us a review, it is really appreciated! :) Kind regards, Ellie

Posted 3 years ago

“We ordered the perfect fit venitian blinds and they are great. Really easy to assemble and fit with a video to guide you along the way. They look so professional in my wife's aesthetics clinic.”

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Posted 3 years ago

Hi Neil! So glad you and your wife are happy with your new blinds! Thank you so much for taking the time to leave us a review, it is really appreciated! :) Kind regards, Ellie

Posted 3 years ago

“I bought one blind just to test the company. Blind delivered on time. Easy to assemble and fitted perfectly. Will now be buying all the blinds for the rest of my conservatory.”

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Posted 3 years ago

Hi Peter! Thank you for taking the time to leave us such a kind review - it is really appreciated! We are so glad you love your new blind and look forward to seeing the whole conservatory once it is finished! :) Kind regards, Ellie

Posted 3 years ago

“Great company to deal with. I got my measurements wrong as I misread the information but was able to return for the blind to be adjusted to precise measurements and returned within 48hrs to allow my contractor to complete the installation. The customer services manager was very understanding and the additional cost was reasonable.”

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Posted 3 years ago

Hi! Thank you so much for taking the time to leave us a review, as a small business it is appreciated! I am glad we managed to get this sorted for you quickly, and I will pass your kind words on to Cheryl! Thank you again :) Ellie

Posted 3 years ago

“Great product and great service, we are very happy with the perfect fit blinds. Very easy to install.”

Direct Order Blinds 5 star review on 16th July 2022

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Posted 3 years ago

Hi! Thank you so much for taking the time to leave us such a kind review, as a small family fun business it is really appreciated! And thank you so much for the photo, the blinds look fab! :) Kind regards, Ellie :)

Posted 3 years ago

“Fantastic product , great service and delivery, easy to fit and look great. Will order again.”

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Posted 3 years ago

Hi Steven! Thank you so much for taking the time to leave us such a kind review, as a small business we really appreciate it! We're so glad you are happy with your new blinds! :) - Ellie

Posted 3 years ago

“Excellent, cannot fault them at all. Extremely helpful, nothing is too much. Communication is brilliant and the blinds themselves are wonderful. They are just what we wanted and the quality and price are unbeatable. We will recommend them and use them again.”

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Posted 3 years ago

Hi Karen! Thank you so much for taking the time to leave us such a kind review, as a small business we really appreciate it! We're so glad you are happy with your new blinds! We look forward to seeing you in the future :) - Ellie

Posted 3 years ago

“Excellent blinds (INTUs and Perfect Fit) and service. Our first order had a minor issue, but it was sorted very promptly. We love the INTU blinds in particular. Look like they're part of the window, while taking away less glass area than the Perfect Fit ones.”

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Posted 3 years ago

Hi Nigel! Thank you so much for taking the time to leave us such a kind review, as a small business we really appreciate it! We're so glad you are happy with your new blinds! Intu's are my favourite too :) - Ellie

Posted 3 years ago

“A very easy ordering system with easy to follow advice if required. We asked for early delivery due to our holiday commitments and they were happy to oblige. The blinds are very good quality and very easy to fit. We would recommend this company to anyone looking for a reliable professional service and a great product. We will be ordering further blinds in due course”

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Posted 3 years ago

Hi Keith! Thank you so much for taking the time to leave us such a kind review, as a small business we really appreciate it! We're so glad you are happy with your new blinds, and we look forward to dealing with you again in the future! We hope you enjoy your holiday! :) - Ellie

Posted 3 years ago

“Brackets were a bit fiddly but love the look of the blinds.”

Direct Order Blinds 5 star review on 10th July 2022

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Posted 3 years ago

“Happy to become a customer of DOB. There was quite a bit of to and froing between us at the start probably because we had quite exacting requirements for the image to be printed on the blind but happy when the product turned up. The roller blind components are good quality and easy to fit. There was only two slight niggles....on the day of delivery the Postman saw that we were in so rang the bell and left it lent against the front door and scarpered, we were really concerned to see the condition of the cardboard tube the blind arrived in, it was really battered in places BUT pleased to see on opening that it was a thick wall tube so consequently no damage to the contents ! the other factor was that the chrome operating chain that we asked for seemed a little short and only hangs 2/3 down the window so that height and the fact that it has a 60 cm deep work surface below means it is 90 cms to reach which is a little struggle for my wife ! Having said all that my wife is already designing the next replacement roller to order from DOB”

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Posted 3 years ago

Hi Kenneth! Thank you so much for taking the time to leave us a review, as a small business it is really appreciated! Sorry that the packaging got damaged in transit, given the nature of the product we invest heavily into our packaging to ensure products aren't damaged in transit, so as you can imagine it is just as frustrating for us when these things happen but we're very glad to hear that your blind itself wasn't damaged! This feedback is much appreciated and we will pass your feedback on to the delivery company. In regards to the short chain, we ask for the installation height when ordering to ensure the chains are the correct length for child safety laws. We take child safety very seriously and always follow the laws put in place which unfortunately does mean that sometimes in situations like this, the chains can be hard to reach, again we fully understand your frustrations but as a business, we must comply as we'd hate for any accidents to happen which could cost a little one their life! We're so happy that your wife loves the blind and we can't wait to see your next design :) Kind regards, Ellie

Posted 3 years ago

Direct Order Blinds is rated 4.9 based on 404 reviews