Happy to become a customer of DOB. There was quite a bit of to and froing between us at the start probably because we had quite exacting requirements for the image to be printed on the blind but happy when the product turned up. The roller blind components are good quality and easy to fit. There was only two slight niggles....on the day of delivery the Postman saw that we were in so rang the bell and left it lent against the front door and scarpered, we were really concerned to see the condition of the cardboard tube the blind arrived in, it was really battered in places BUT pleased to see on opening that it was a thick wall tube so consequently no damage to the contents ! the other factor was that the chrome operating chain that we asked for seemed a little short and only hangs 2/3 down the window so that height and the fact that it has a 60 cm deep work surface below means it is 90 cms to reach which is a little struggle for my wife ! Having said all that my wife is already designing the next replacement roller to order from DOB