Direct Order Blinds Reviews

Name: Direct Order Blinds
Rating: 4.86

4.9 Rating 388 Reviews

97 %

of reviewers recommend Direct Order Blinds

Company Reviews

Product Reviews

Metrics

4.9

Based on 388 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Direct Order Blinds 5 star review on 13th March 2024

Sayed Hameed Kadhem

Direct Order Blinds 5 star review on 2nd February 2024

Anonymous

Direct Order Blinds 4 star review on 11th September 2023

Khalid

123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now placed 2 orders. 1st order track didn't work so you had to send a replacement. 2nd order, loose clips for blinds were not in delivery. I had to ring up for you to send them. Both these issues held up the job and could have been avoided if you quality checked before sending out. On plus side the product is very good and you resolved the issues quickly.”

Helpful Report

Posted 11 months ago

“Prompt delivery. The only problem with our perfect fit order was that it was very tricky and time consuming to create the necessary tension with the strings while tieing a knot at the same time as there was no clamp provided which makes the proces much easier”

Helpful Report

Posted 1 year ago

“Couldn’t fit them and the length was wrong”

Helpful Report

Posted 1 year ago

Hi Tina, Thank you for taking the time to leave us a review, however you haven't been in contact with us so we can't rectify this for you. Sometimes Perfect Fit Blinds need a little bit of washing liquid to help the brackets slide in 😊 If the length was wrong and it was a manufacturing error we will be more than happy to replace these for you. If you have mismeasured so they don't fit, we may be able to work wit you and alter them for a small fee! Please get in contact with us before leaving a review 😊 Kind regards, Ellie

Posted 1 year ago

“Nice blinds but very expensive to resolve any issues you may have with fitting.”

Helpful Report

Posted 1 year ago

Hi Simon, Thank you for taking your time to leave us a review. I just had a look into your order and it seems like you ordered the wrong brackets when you initially placed the order. You since then placed an order of the correct size brackets costing you £4.80 + shipping. In a later email we confirmed that we would refund you the cost of the brackets if you returned the original ones too us, meaning the only price you would've had to pay to resolve your issue is the postage. Not sure why this warrants a 3 star review as we believe this is very reasonable but I am sorry you feel this way! Kind regards, Ellie

Posted 1 year ago

“It would be nice if you could also deliver outside the UK, I have now received the order through a friend”

Helpful Report

Posted 2 years ago

Direct Order Blinds is rated 4.9 based on 388 reviews