Denman Brush Reviews

Name: Denman Brush
Rating: 4.64

4.6 Rating 4,641 Reviews

90 %

of reviewers recommend Denman Brush

4.6

Based on 4,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Denman Brush:

STARTED BY AN INNOVATOR MORE THAN 80 YEARS AGO, THE ICONIC DENMAN BRAND REMAINS A LEADING LIGHT IN HAIRDRESSING TODAY.

A truly global brand, Denman is sold in over sixty countries and used by many thousands of hairdressers, barbers and beauty professionals. The company’s commitment to continually developing new products and support creativity ensures that Denman remains the hairdressers’ hairbrush.

Visit Website

Phone:

02891462141

Email:

customerservice@denmanbrush.com

Location:

Denman International, Clandeboye Road, Bangor
BT20 3JH

Denman Brush 5 star review on 18th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It fell apart while i was using it ... Very cheaply made and i dont want to purchase anymore denman products .”

Helpful Report

(United States) - Posted 3 years ago

Hello Aliea, we are very sorry to hear that this has happened to your brush. I will contact you by e-mail to resolve this issue. Take care - Jill.

Posted 3 years ago

“I only gave your review a poor rating because of the packaging because not the brush itself for which I have used for 30 years. I was so disappointed and dissatisfied with the new packaging. in which it makes the brush look cheap. I don’t care that the new box is recyclable, so was the last packaging. Bring back the old packaging and make the brush look like it’s worth the purchase!”

Helpful Report

(United States) - Posted 3 years ago

Hello Carmel, Denman is taking a proactive role in reducing waste and lessening the environmental impact of our production and products, by developing 100% sustainable, recyclable packaging for all Denman products. We however take all our customer views onboard and we thank you for your feedback. Kind Regards, Mark.

Posted 3 years ago

“I use the 7 row Denman 60% of the time sometimes they use original plastics and rubber sometimes they don’t which means the base will melt within a few days and thrown away. I’ve gone thru 5 in 6 weeks very aggravating.”

Helpful Report

(United States) - Posted 3 years ago

Hello Donald, thanks for sharing your thoughts via your review. I am really sorry to hear this about your D3 brushes. A member of our customer service team to get in touch with you today. Best wishes - Jill

Posted 3 years ago

“Bad the brush. Break very bad.”

Helpful Report

(United States) - Posted 3 years ago

Hello, thank you for sharing your thoughts. I am sorry to hear this has happened to you. Please contact us on customerservice@denmanbrush.com to help resolve this issue. Best wishes - Jill

Posted 3 years ago

“This brush absolutely destroyed my hair. I was as gentle as possible (it took me 20 minutes to brush my hair out) but it caused a ton of breakage. I wouldn't recommend this for those who have long thick curly hair with extremely fine strands.”

Helpful Report

(United States) - Posted 3 years ago

Hello Courtney, thank you for sharing your thoughts. I am sorry to hear you found your new brush unsuitable for your hair. If you would like to discuss further or need some advise please contact us on customerservice@denmanbrush.com. Kind regards - Jill

Posted 3 years ago

“Having had supposedly the same brush for many years the quality of my replacement is very poor”

Helpful Report

(United Kingdom) - Posted 3 years ago

Hello Susan, thank you for your thoughts. I am sorry to hear this about your new brush. I will contact you by e-mail to help resolve this issue. Best wishes - Jill

Posted 3 years ago

“I never received my package.”

Helpful Report

Posted 3 years ago

Hello Heather, we are sorry to hear you have not yet received your order. I have sent you a separate e-mail with more information on your order and a link to your tracking information, I can see your order is on it way. We hope your package arrives soon. Take care - Jill.

Posted 3 years ago

“I purchased this brush only only only because it had great reviews for curly hairstyles to help form curl definition and help form “clumps of curls”. I followed the tutorials I seen online and I wound up with a big frizzy mess and the brush even got stuck in my hair. I spent 45 minutes detangling this brush out of my hair and I would not recommend it. Everything is not for everybody.”

Helpful Report

(United States) - Posted 3 years ago

Hello Sharon, thank you for sharing your thoughts. I am sorry to hear this about your new brush. Please contact us on customerservice@denmanbrush.com to discuss further. Best wishes - Jill.

Posted 3 years ago

“Was fast and easy to figure out which brush would be best for my kind of hair.”

Helpful Report

(United States) - Posted 3 years ago

“Does not work for my hair. Super bummed!”

Helpful Report

(United States) - Posted 3 years ago

Hi Dreya, I'm really sorry to hear that the brush you purchased doesn't work for your hair. Some of the techniques instagammers use take time to learn and results can take a while too. If you need any advise about using the brush of the technique please get in touch with our customer service team at customerservice@denmanbrushus.com and we'll do our best to help. Take Care Jamie

Posted 3 years ago

“Hated the brush. Wanted to return it and they make you pay for return ship. No real company makes you pay for return shipping anymore. Not even worth it so i gifted the brush. Never ordering from this site again.”

Helpful Report

(United States) - Posted 3 years ago

“No ha llegado mi producto y piden escriba reseña de algo q no tengo, ya lleva demasiado tiempo”

Helpful Report

Posted 3 years ago

Hello Diana, we are sorry to hear your order has not yet arrived. Your package has left the UK and is on it's way to you. I will send you the tracking information by e-mail and hope you receive your order soon. Please contact us on customerservice@denmanbrush.com if you would like to discuss further. Take care - Jill

Posted 3 years ago

“Website easy to use”

Helpful Report

(United States) - Posted 3 years ago

“i was really looking forward to this product but it didn't work with my 3b curls :/ they came out puffy with barely definition compared to how my hair air dries. i tried it multiple times but it wasn't the brush for me, unfortunately.”

Helpful Report

(United States) - Posted 4 years ago

Hello Janine, I'm really sorry to hear that the brush you purchased doesn't work for your hair. Some of the techniques instagammers use take time to learn and results can take a while too. If you need any advise about using the brush or the technique please get in touch with our customer service team at customerservice@denmanbrushus.com and we'll do our best to help. Best wishes - Jill.

Posted 3 years ago

“I have long curly hair, the Denman brush doesn't twist and glide through my wet hair like in the video that I watched. I don't think the brush is wide enough and the hair get caught when turning the brush to get the curl. I'll give it a couple more try's.”

Helpful Report

(United States) - Posted 4 years ago

“Denman.com website is fine. Easy to navigate and received product quickly. The product Choices has change though and not for the better.”

Helpful Report

(United States) - Posted 4 years ago

“1 star because I ordered it one month ago and have yet to receive it.”

Helpful Report

Posted 4 years ago

Hello Katie, thanks for your feedback. I see your order has now arrived with you, due to shipping restrictions, delivery throughout the world is taking longer than normal. Your order arrived within the time frame stated on our website. If you need any further help please get in touch.

Posted 4 years ago

“I’ve been a user of this brand for 45 years! I dry my hair with a hairdryer and use the brush simultaneously to style! I have noticed the bristles are not as heat resistant and are melting causing sharpness to the end of the bristles. Less than 2 months of use!! Very dissatisfied customer!! Normally these brushes last 5-10 years!!”

Helpful Report

Posted 4 years ago

“I was very disappointed in this new brush. First, it comes apart very easily when I'm using it, which my other brushes never have. Second, when it arrived there was a lot of moisture (water?) between the handle and the bristles. I've used Denman brushes for almost 20 years, and have never had these things happen before. I certainly hope you haven't compromised your standard of quality. Dr. Carol Cole”

Helpful Report

(United States) - Posted 4 years ago

“Didn't work for me”

Helpful Report

(United States) - Posted 4 years ago

Hello Amy, thank you for sharing your thoughts. I am sorry to hear this if you would like any help, advice or to discuss further please contact us on customerservice@denmanbrush.com. Take care - Jill

Posted 4 years ago

Denman Brush is rated 4.6 based on 4,641 reviews