Denman Brush Reviews

Name: Denman Brush
Rating: 4.64

4.6 Rating 4,639 Reviews

90 %

of reviewers recommend Denman Brush

4.6

Based on 4,639 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Denman Brush:

STARTED BY AN INNOVATOR MORE THAN 80 YEARS AGO, THE ICONIC DENMAN BRAND REMAINS A LEADING LIGHT IN HAIRDRESSING TODAY.

A truly global brand, Denman is sold in over sixty countries and used by many thousands of hairdressers, barbers and beauty professionals. The company’s commitment to continually developing new products and support creativity ensures that Denman remains the hairdressers’ hairbrush.

Visit Website

Phone:

02891462141

Email:

customerservice@denmanbrush.com

Location:

Denman International, Clandeboye Road, Bangor
BT20 3JH

Denman Brush 5 star review on 18th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I bought the banana jaw hair clip and unfortunately the plastic split after only a few weeks.”

Helpful Report

(United Kingdom) - Posted 2 weeks ago

Hello Clare, thank you for taking the time to share your thoughts on our No Slip Banana Jaw Clip. I truly appreciate your feedback regarding the design and the unfortunate issue you experienced with the product. I am genuinely sorry to hear that the clip did not meet your expectations and that it split after just a few weeks of use. Your satisfaction is important to us, and I want to ensure we address this matter promptly. I will reach out to you separately to discuss how we can resolve this issue for you. Please rest assured that we are committed to providing you with a solution that meets your needs. Thank you once again for your valuable feedback. Kind regards, Jill

Posted 1 week ago

“I think it's great for what it is, but the nylon bristles are VERY scratchy. I don't consider myself to have a sensitive scalp, although I do get flaking every now and then and these nylon bristles are quite sharp on the scalp. That's my only qualm with it though I'll keep using it I just can't Use it too hard on the scalp area.”

Helpful Report

(United Kingdom) - Posted 2 weeks ago

“I bought the power paddle brush and it wasn’t as good a quality as I was expecting. Contemplated returning but didn’t want pay the postage to return so have kept it.”

Helpful Report

(United Kingdom) - Posted 1 month ago

Hello Victoria, thank you for your review. I am sorry to see you have rated us three stars and that your paddle brush was not as you expected. If you wish to discuss further, please contact our team on e-mail address customerservice@denmanbrush.com as we would like to help resolve any issues. Best wishes – Jill

Posted 1 month ago

“I can see over the years that the quality has gone down.”

Helpful Report

(United Kingdom) - Posted 1 month ago

Hello Ann, thank you for your feedback. We are sorry to hear you feel this way. If you wish to discuss further please reach out to our team on e-mail address customerservice@denmanbrush.com as we would like to help resolve any issues. Take care. Jill

Posted 1 month ago

“Brush is ok, not really strong enough for my hair and smells of bonfires!”

Helpful Report

(United Kingdom) - Posted 2 months ago

Hi Angela, thank you for your honest feedback. I’m sorry to hear that the brush isn’t quite strong enough for your hair and that it has a scent you weren’t expecting. Your insights are valuable, and we’re always looking to improve our products. If you have any further concerns or would like assistance, please feel free to reach out to us at customerservice@denmanbrushus.com. Regards Nicola

Posted 2 months ago

“A very hit and miss experience with this brand of brush”

Helpful Report

(United Kingdom) - Posted 3 months ago

Hi Stephanie, thank you for sharing your experience with us. We're sorry to hear that your experience with our brushes has been hit and miss. We want to ensure our products meet your expectations, and your feedback is essential in helping us improve. If you'd like to discuss your experience further, please reach out to our team at customerservice@denmanbrush.com. We appreciate your support and hope to provide a better experience for you in the future. Take care!

Posted 3 months ago

“Brush is fine, but the 'Denman' logo on the back of the brush gets lost in the wildflower design. Print also looks a bit poor quality.”

Helpful Report

(United Kingdom) - Posted 3 months ago

Hello Steph, thank you for taking the time to share your review and feedback on our D3 wildflower brush. We are sorry to hear that the 'Denman' logo and print quality did not meet your expectations. We strive to ensure that all our products reflect the highest standards of quality, and your feedback is invaluable in helping us achieve this. If you you would like to discuss further, please feel free to reach out to us on e-mail address customerservice@denmanbrush.com. We appreciate your support and look forward to serving you better in the future. Take care. Jill

Posted 3 months ago

“It appears I ordered the wrong brush for a gift. This brush does not go to the scalp and that is what I wanted for the gift recipient. So, this brush doesn't meet the needs of the person.”

Helpful Report

(United Kingdom) - Posted 4 months ago

Hi Carey! Thank you for your feedback. We're sorry to hear that the brush you received doesn't meet your needs for your gift. We understand how important it is to find the right product for the right person. If you’d like to advice on future purchases or if there’s anything else we can assist with, please reach out to our team at customerservice@denmanbrush.com. We’re here to help!

Posted 4 months ago

“I love everything about the brush except the long spikey bristles. I wish they were shorter and set a little deeper into the boar bristle. I find them uncomfortable on my scalp. I do not have a sensitive scalp.”

Helpful Report

(United Kingdom) - Posted 5 months ago

Hi Catherine! Thank you for your review. We're so sorry you've had a poor experience with your new brush as we pride ourselves on the quality of our products. The D81M has a mixture of natural bristle for smoothing and nylon pins to penetrate through the hair for detangling and styling, which many of our customers love, apologies that it hasn't worked for you. If you would like to discuss further please contact our team at customerservice@denmanbrush.com Thanks again for your review. Take care.

Posted 4 months ago

“The brush was took scratchy and prickly on my scalp”

Helpful Report

(United Kingdom) - Posted 5 months ago

Hi Audrey! Thank you for your review. We're so sorry you've had a poor experience with your new brush as we pride ourselves on the quality of our products.If you would like to discuss further please contact our team at customerservice@denmanbrush.com Thanks again for your review. Take care.

Posted 4 months ago

“Cant really say much as its a christmas present!”

Helpful Report

(United Kingdom) - Posted 5 months ago

“The new brushes are too light and hard. I prefer the classic heavy brushes.”

Helpful Report

(United Kingdom) - Posted 6 months ago

Hello Kazuyo, thank you for your review. I am sorry to see you have rated us 3 star, if you would like to discuss further please contact our team on e-mail address customerservice@denmanbrushus.com as we would like to help resolve any issues. Take care. Jill

Posted 6 months ago

“I miss the old much more substantial versions of your brushes.”

Helpful Report

(United Kingdom) - Posted 6 months ago

Hello Sarah, thank you for taking the time to share your feedback with us. I’m sorry to hear that you miss the previous versions of our brushes, which may have included the D5 - 9 row heavy weighted brush that has since been discontinued. Our updated designs aim to make the brushes lighter and more comfortable for extended use. We truly value your input and if you wish to discuss this further please feel free to reach out to our team via email address customerservice@denmanbrush.com, and we will be more than happy to assist you with any concerns or questions you might have. Best wishes, Jill

Posted 6 months ago

“I’ll start by saying my experience with customer service was definitely 5 star! My Customer Service representative Jill was very attentive. She listened to my concerns and immediately went into action replacing my brush with no hassle. I’m giving 3 stars because Denman brushes are not the same. As a licensed professional, I’ve been using REAL Denman brushes for years (purchasing from a pro beauty store), and they always held up. My brushes would last me years. However, with the purchases made between this year and last year, I noticed my brushes have not been lasting longer than a few months! I faithfully use the D38 detangling & styling paddle and the D3 original curl definer and styler and I can’t help but feel like maybe I should start trying out other brush companies whose brushes can stand the test of time.”

Helpful Report

(United Kingdom) - Posted 6 months ago

Hello Aisha, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience with our customer service team, and that Jill was able to assist you promptly and effectively. We strive to provide exceptional service to all our customers, and it's wonderful to know that we met your expectations in this regard. However, I am truly sorry to hear about your recent experience with the durability of our brushes. We understand how important it is for our products to meet the high standards that our customers, especially professionals like yourself, expect and rely on. Your feedback is invaluable to us, and we take your concerns very seriously. We would love the opportunity to address this issue and ensure you are completely satisfied with our products. Please feel free to reach out to us directly so we can discuss your experience further and explore potential solutions. Our goal is to ensure that you continue to have a positive experience with our brand. Thank you once again for your honest feedback. We appreciate your loyalty and hope to regain your trust in our products. Warm regards, Denman Team

Posted 6 months ago

“It’s very soft and doesn’t really suit long hair. Very over priced”

Helpful Report

(United Kingdom) - Posted 7 months ago

Hello Yildiz, thank you for your review. I am sorry to see you have rated us 3 star, and you feel your new brush does not suit your hair. If you would like to discuss further or would like some advise please contact our team on e-mail address customerservice@denmanbrush.com as we would like to help resolve any issues. Take care. Jill

Posted 6 months ago

“The brush seems to be of good quality however I found the nylon bristles too sharp, it would hurt my sensitive scalp.”

Helpful Report

(United Kingdom) - Posted 8 months ago

Hello Margarita, thank you for your review and feedback on your new Denman brush. We are happy to hear you fine the quality of your new brush good, but sorry to hear the pins are a little hard on your scalp. We do find that the pins soften over time and use. However, if you still find your new brush is not working out for you please contact us on e-mail address customerservice@denmanbrush.com as we would like to help resolve any issues. Best wishes – Jill

Posted 8 months ago

“Nice item but could only order a very limited number”

Helpful Report

(United Kingdom) - Posted 8 months ago

Hello Caroline, thank you for your reply. I am glad to hear you are happy with your Denman purchase. At the moment we have a purchase limit on each item to help with stock control. Please contact us if you wish to purchase a quantity over our limit and we will check if this is possible. You can contact us on e-mail address customerservice@denmanbrush.com. Best wishes – Jill

Posted 8 months ago

“The quality of these brushes and combs are not the same as the ones I purchased in the past. They’re now flimsy and cheaply made. I still have a brush I purchased about 15 years ago and the ones I recently purchased don’t stand a chance.”

Helpful Report

(United Kingdom) - Posted 8 months ago

Hello LaKisha, thank you for your review and feedback. I am sorry to hear you do not feel the quality of your new Denman brushes are the same the one you purchased 15 years ago. Your old brush may be our heavy weighted brush as this would feel different, this product now discontinued. If you would like to discuss further please contact our team on e-mail address customerservice@denmanbrush.com as we would like to help resolve any issues you may have. Take care. Jill

Posted 8 months ago

“Unfortunately for me this isn't suitable for my hair. I have very fine hair and this is just too harsh for my scalp. Fortunately my granddaughter has very thick hair and she thinks it's wonderful as it goes through her mane! so it hasn't gone to waste. Very nice compact size and like the colour way, far more innovative than dull black..”

Helpful Report

Posted 10 months ago

Hello Lorraine, thank you for your review and feedback. We are sorry to hear your new brush did not work out for you, but glad to hear your granddaughter is getting great use of it. If you would like to discuss further please contact us on customerservice@denmanbrush.com as we would like to help resolve any issues. Take care. Jill

Posted 10 months ago

“Doesn’t really grab the hair well”

Helpful Report

Posted 11 months ago

Dear Jeanine, Thank you so much for taking the time to share your feedback on the Denman Brush. At Denman, customer satisfaction is our utmost priority, and we aim to consistently deliver high-quality products that meet your expectations. If you ever need any assistance or have any further questions regarding our brushes or any other products, please don't hesitate to reach out. We're always here to help and provide exceptional service. Warm regards, Nicola

Posted 11 months ago

Denman Brush is rated 4.6 based on 4,639 reviews