DBS Bathrooms Reviews

Name: DBS Bathrooms
Address: Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth, Staffordshire
Rating: 4.61

4.6 Rating 411 Reviews

91 %

of reviewers recommend DBS Bathrooms

4.6

Based on 411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0182771425

Email:

info@dbsbathrooms.com

Location:

Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth,
Unit 23A/23B Two Gates Trading Estate, Watling Street, Tamworth
Staffordshire
B77 5AE

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DBS Bathrooms 5 star review on 5th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and very satisfied with delivery and the product”

Helpful Report

Posted 3 years ago

Hi Dimitrios, thanks for taking the time to leave a positive review. We are pleased our service was able to meet your expectations. Thanks again, DBS Bathrooms!

Posted 3 years ago

“Panels look fantastic, but are not very hard wearing. Very easy to install but touch them with anything hard and they dent”

Helpful Report

Posted 3 years ago

Hi Warren, thanks for taking the time to leave a positive review. We note your comments regarding the wearing of panels, but all our panels are extremely hardwearing and more than durable for day to day use in busy homes. We have noticed you have purchased our 5mm panels, even though these are the thinnest panels we have available, they are one of our best sellers due to them being lightweight and durable. Thanks again, DBS Bathrooms!

Posted 3 years ago

“The delivery system is difficult to plan for but well packaged”

Helpful Report

Posted 3 years ago

Hi Peter, thanks for taking the time to leave a positive review. Our standard delivery is a 1-3 working day service from dispatch or we do have a next day delivery option available. We are sorry you experienced some difficulties with the delivery. Thanks again, DBS Bathrooms!

Posted 3 years ago

“I ordered 3 shower panels. 2 for the shower cubicle and the third to cut for basin, window cill and pipe boxing in the shower room. One of the panels had fallen at some point. A hole was punched through the box, damaging the panel right in the middle. Fortunately the other two was perfect, so the installer was able to cut around the damaged third. Not sure who’s fault this was and due to the panels being delivered late evening, I didn’t see the damage. The panels themselves are lovely, very classy looking and I’m really happy with them. I would definitely recommend them.”

Helpful Report

Posted 3 years ago

Hi Susan, thank you for taking the time to leave a positive review. It's lovely to see that you're happy with the design of the panels. We are very sorry to hear of the issue you had with one of the panels, but we are glad this has been resolved. Thanks again, DBS Bathrooms!

Posted 3 years ago

“The tile's were adequate and of good quality. Delivery was very quick. A good company to use for your chioce of bathroom decor.”

Helpful Report

Posted 3 years ago

Hi! Thank you for taking the time to leave a positive review. We hope to see you again soon. Thanks again, DBS Bathrooms!

Posted 3 years ago

“Really pleased and looks super”

Helpful Report

Posted 3 years ago

Hi Christine, thank you for taking the time to leave a positive review. We are so pleased you're happy with our products and we hope to see you again soon. Thanks again, DBS Bathrooms!

Posted 3 years ago

“I found dealing with DBS very straightforward and it was refreshing to be given a name to ask for. My only concern was with the delivery company used, delivery was very late and no accurate communication from them. The parcel was damaged in transit however DBS were very accomodating and refunded some cost for the damaged panels. Thank you”

Helpful Report

Posted 3 years ago

Hi, thank you for taking the time to leave us a positive review! We are glad your overall experience was positive but we do also appreciate your comments regarding the delivery of our order. We can only apologise your delivery was late and we will use your comments to help improve our service going forward. Thanks again, DBS Bathrooms!

Posted 3 years ago

DBS Bathrooms is rated 4.6 based on 411 reviews