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Coffee Hit Ltd Reviews

4.8 Rating 1,712 Reviews
96 %
of reviewers recommend Coffee Hit Ltd
4.8
Based on 1,712 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Coffee Hit Ltd Reviews

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Email:

hello@coffeehit.co.uk

Location:

Unit H,
OYO Business Park,
Settingbourne
Kent
ME10 2FB

Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 5th February 2026
Samuel M
Coffee Hit Ltd 5 star review on 11th August 2025
Anonymous
Coffee Hit Ltd 5 star review on 6th May 2025
Craig H
Coffee Hit Ltd 5 star review on 25th September 2024
Carlo T
87
Anonymous
Anonymous  // 01/01/2019
Package arrived quickly, item as described on website,you can't expect better experience.
Helpful Report
Posted 3 years ago
Thank you for the great review Guy!
Posted 3 years ago
Great, prompt delivery of my Baratza grinder component - so happy that someone stocks components like this.
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Posted 3 years ago
Thank you, Michael. Coffee Hit.
Posted 3 years ago
Quick delivery. Perfectly packed. Nice communication.
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Posted 3 years ago
Thank you, Kate. Coffee Hit.
Posted 3 years ago
Ordered the Toddy cold brew system, best price and a fantastic service.I will return for more purchases. Thank you so much.
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Posted 3 years ago
Thank you for shopping with us, Richard. Coffee Hit.
Posted 3 years ago
Good products, fair prices, prompt delivery. Can't fault that.
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Posted 3 years ago
Thank you, Peter. Coffee Hit.
Posted 3 years ago
Truly Excellent service on parts. Machine back up and running in 24hrs. Many thanks
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Posted 3 years ago
Thank you for the great review, Richard. Coffee hit.
Posted 3 years ago
Great products, value and service...one of my go to coffee businesses
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Posted 3 years ago
Thank you, James. Great review. Coffee Hit.
Posted 3 years ago
My coffee grinder still not working after the repair and no one response my email yet for further instructions
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Posted 3 years ago
Sorry to hear that your grinder was not working on delivery and that your email had not yet been responded to today. I see that you have called us today, and action has been taken to help resolve this issue. If you need any further assistance, please do not hesitate to reach out to us using sales@coffeehit.co.uk Kind regards Leigh Customer Service
Posted 3 years ago
Very good, no complaints at all.
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Posted 3 years ago
Thank you, Nigel. Coffee Hit.
Posted 3 years ago
As always I am very pleased with the order I placed with Coffee Hit. Great site and easy to browse and purchase, and arrived quickly and exactly as ordered. I will continue to use Coffee Hit as my preferred supplier again in the future.
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Posted 3 years ago
Thank you for the amazing review, Paul. Coffee Hit.
Posted 3 years ago
I have bought a few things from coffee direct and found them an excellent company to deal with. The items ordered were dealt with and delivered quickly. The Fellow canister that I ordered had an issue with the mechanical lid which was faulty, and the American company took a while to rectify this. I didn’t have to keep reminding coffeehit to send me a replacement, as they replaced it as soon as it was available. A very reliable and friendly company.
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Posted 3 years ago
Thank you for your very kind review. We are glad we could assist you with your items. Coffee hit.
Posted 3 years ago
Great products and great service
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Posted 3 years ago
Thank you, Mike. Coffee Hit
Posted 3 years ago
I have been looking for a traditional American diner coffee mug. I have one now thanks to Coffee Hit. I am very pleased with it. Great communication. Arrived quickly and well packaged. I'm sure I will be ordering more items. Great service. Gerald.
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Posted 3 years ago
Thank you, Gerald, We look forward to having you shop with us again. Coffee Hit.
Posted 3 years ago
Item delivered prompt. Was as described & company communication was good. Would happily order from again.
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Posted 3 years ago
Thank you for your kind words. Coffee Hit.
Posted 3 years ago
fast communication, fast ordering, good prices...
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Posted 3 years ago
Great review Matej! Team Coffee Hit
Posted 3 years ago
Impressed by the professional communication, fast delivery and range of products which means they are more likely to see business from me.
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Posted 3 years ago
Thank you, John. Excellent review. Coffee Hit.
Posted 3 years ago
Package got here in good time, wildly excessive amounts of packaging
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Posted 3 years ago
Thank you, Edward. Coffee Hit
Posted 3 years ago
Great servicing of a coffee grinder for a fair fixed price.
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Posted 3 years ago
Thank you, Andrew. Glad we could get your grinder fixed. Coffee Hit.
Posted 3 years ago
Very happy with Coffee Hit’s performance in every aspect except one: their choice of UK delivery provider. Yodel have provided by far the worst delivery experience I have ever had - and I do not exaggerate. My products were divided up into 2 sweeeet deliveries. The first half arrived in 6 days - late for the delivery method I paid for. My Fellow Stagg kettle said it was out for delivery, so I waited outside my house at the allocated delivery time to meet the driver. After waiting for 30 minutes, I had an email come through saying an attempt had been made but I wasn’t present to receive it. I’ve absolutely been sent round the houses - I’ve been in communication with Yodel’s webchat service that have been massively unhelpful. They have just told me to wait for another delivery and that they can’t do anything about it. The online tracker currently says that there is no estimated date of delivery - I ordered my products 10 days ago. At this point, I wonder if I’ve been blacklisted because of raising a complaint with them. Their entire setup makes it very difficult to raise a complaint and to be taken seriously. Other than the massive flaws within Yodel, Coffee Hit have been outstanding. The first half of my products arrive unscathed and they work tremendously. I will definitely be ordering from Coffee Hit again - however, I beg they change their choice of courier!! If I look to order again and they are still with yodel, I will just have to order elsewhere, as it isn’t worth the additional time and effort for me to chase up my delivery.
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Posted 3 years ago
Hi Sam, Thank you for the great review and your feedback on your experience. We are very sorry to hear you had such a terrible time dealing with Yodel. For future reference, if you have any trouble with tracking/delivery with Yodel or any other courier we use, you can always reach out to us and we'll be more than happy to chase any issues for you.
Posted 3 years ago
I purchase the Comandente c40 mk4 and the Aeropress. Love the products, especially the grinder! But love the quality of service from Coffee Hit. The price, communication and speed of delivery were all spot on. Will be back again without a doubt!
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Posted 3 years ago
Thank you Paul, We're happy to hear you had a great experience. Coffee Hit
Posted 3 years ago
Coffee Hit Ltd is rated 4.8 based on 1,712 reviews