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Coffee Hit Ltd Reviews

4.8 Rating 1,609 Reviews
96 %
of reviewers recommend Coffee Hit Ltd
4.8
Based on 1,609 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Coffee Hit Ltd Reviews

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Location:

4 Sandpit Road, Dartford,,
4 Sandpit Road, Dartford,
Kent
DA1 5BU

Coffee Hit Ltd 5 star review on 6th May 2025
Craig H
Coffee Hit Ltd 5 star review on 25th September 2024
Carlo T
Coffee Hit Ltd 5 star review on 2nd September 2024
Chun K
Coffee Hit Ltd 1 star review on 5th August 2024
Nicola C
Coffee Hit Ltd 5 star review on 19th May 2024
RICCI S
Coffee Hit Ltd 5 star review on 10th March 2024
MAX B
Coffee Hit Ltd 5 star review on 27th October 2023
David B
82
Anonymous
Anonymous  // 01/01/2019
Great service
Helpful Report
Posted 5 months ago
Thank you for the review. Coffee Hit.
Posted 5 months ago
Item (replacement burr for a Baratza Sette 270) shipped promptly and now my grinder is feeling much better.
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Posted 5 months ago
Thank you for the positive review Paul. Coffee Hit.
Posted 5 months ago
Great service
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Posted 5 months ago
Thank you for the great review. Coffee Hit.
Posted 5 months ago
Good experience ordering, and the item arrived quickly and in great condition. Happy.
Helpful Report
Posted 5 months ago
Thank you for the great review Arun. Coffee Hit.
Posted 5 months ago
Doesn't keep the coffee hot as advertised. Would like to return it as its a disappointing product.
Helpful Report
Posted 5 months ago
Hello Polina, I'm sorry to hear you are unhappy with your purchase. We have reached out, to see if we can assist in finding a solution. Kind Regards Leigh Coffee Hit
Posted 5 months ago
Very swift answers to my enquies on live chat, and happy with my new grinder.
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Posted 5 months ago
Thank you for the positive review, Mark. Coffee Hit.
Posted 5 months ago
The repair to my grinder was done quickly and effectively.
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Posted 5 months ago
Thanks for the great review David. Coffee Hit.
Posted 5 months ago
very quick sorting and delivery, love the packaging and really enjoying the accessory
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Posted 5 months ago
Thank you for the great review. Coffee Hit.
Posted 5 months ago
Excellent mugs - just what I was looking for, a quality item and at a decent price.
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Posted 6 months ago
Thank you for the great review. Coffee Hit.
Posted 5 months ago
Very efficient service! I love my Fellow Kettle, it's exactly as per the description.
Helpful Report
Posted 6 months ago
Thank you for the review, we are pleased you like your kettle! Team Coffee Hit
Posted 6 months ago
Took a while to come but it was Christmas so understand that. Product very good, happy with purchase
Helpful Report
Posted 6 months ago
Hi Jude, Thank you for the great review. Team Coffee Hit
Posted 6 months ago
Unfortunately this mug leaks a lot. I cannot have it floating in my backpack when travelling unless it’s kept firmly upright. I am not sure if this is a one off lid issue or simply how the mug is supposed to be. The features are well thought, especially the splash free lid. Shame it defies its travel name!
Helpful Report
Posted 6 months ago
Hi Nikita, I'm sorry to hear you are unhappy with your purchase. I have emailed you for more information. Now we are aware of the issue we can hopefully find a solution. Kind regards Leigh Coffee Hit
Posted 6 months ago
Coffee Hit customer service is excellent - my original order was lost by the courier but Kim arranged for a new order to be delivered in super quick time t arrive for Christmas. The insulated mugs are the best on the market -stylish and hot drink stay hot for hours
Helpful Report
Posted 6 months ago
Thank you for the great review. Coffee Hit.
Posted 6 months ago
Some issues with delivery, but customer services were responsive and expedited a replacement order via another courier.
Helpful Report
Posted 6 months ago
Thank you for the great review. Coffee Hit.
Posted 6 months ago
Delivered ordered item to an address 40 miles away. Contacted them but to date no response
Helpful Report
Posted 6 months ago
Hello Liam, I am sorry that your order may have been delivered incorrectly. I can see that you notified us of this Friday evening. The Coffee Hit team are lucky enough to not work weekends, so they will look into this today for you. You will receive a response from us shortly if you haven't already. Kind regards Leigh Coffee Hit
Posted 6 months ago
Package arrived on time and in good condition. No problems with Cofffee Hit
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Posted 6 months ago
Thank you for the review Team Coffee Hit
Posted 6 months ago
Filters arrived Thank you
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Posted 6 months ago
Happy to hear your order has arrived. Thank you for the review. Team Coffee Hit
Posted 6 months ago
Purchased a baratza encore esp for an excellent price on Black Friday. Grinder arrived in good time. As it turned out the grinder was missing a gasket. A quick call to customer service and a replacement gasket was sent and received 2 days later. Great service and helpfull customer services.
Helpful Report
Posted 7 months ago
Thank you for the great review, John. Glad we could help. Coffee Hit.
Posted 7 months ago
Good delivery time and fellow carter is just what I needed
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Posted 7 months ago
Thank you Craig. Coffee Hit.
Posted 7 months ago
Very good service and helpful when had to make a phone call to confirm UK plug for the Baratza grinder that I was looking at. Very happy all round!
Helpful Report
Posted 7 months ago
Thanks for the great review, Mark. Glad we could help. Coffee Hit.
Posted 7 months ago
Coffee Hit Ltd is rated 4.8 based on 1,609 reviews