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Coffee Hit Ltd Reviews

4.8 Rating 1,398 Reviews

96 %

of reviewers recommend Coffee Hit Ltd

Company Reviews

Product Reviews

4.8

Based on 1,398 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Location:

4 Sandpit Road, Dartford,
Kent
DA1 5BU

Coffee Hit Ltd 5 star review on 10th March 2024

Coffee Hit Ltd 5 star review on 27th October 2023

Coffee Hit Ltd 5 star review on 18th October 2023

Coffee Hit Ltd 5 star review on 12th October 2023

Coffee Hit Ltd 5 star review on 3rd October 2023

Coffee Hit Ltd 5 star review on 3rd October 2023

Coffee Hit Ltd 5 star review on 22nd September 2023

77

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shop is easy to navigate, checkout is straightforward, and had the best price.”

Thanks Andrew, Great review. Coffee Hit.

“One of the few shops in UK that had the new Fellow Stagg EKG Pro kettle in stock. Fast dispatch. Fast reply to emails. Happy customer. Recommended!”

Great review Bogdan, Thank you. Coffee Hit.

“Fast delivery, good machine”

Thank you Kaly. Coffee Hit.

“Amazing support & prompt delivery. Love my new coffee grinder.”

Thank you for the great review. Coffee Hit.

“Items arrived in Ireland super fast, good communications and highly recommended.”

Thanks for the great review Michael. Coffee Hit.

“Fantastic service. Ordered milk pitcher but decided to send back and ordered bigger one. Return was so easy and I had refund in next few days. Bigger pitcher was delivered super fast. Highly recommend”

Thank you, Anita for the amazing review. Coffee Hit.

“I bought from the website directly as well as on their Ebay store and everything was shipped to me very swiftly as well as in great condition. The pre-owned item I got on Ebay came in mint condition! The Baratza Encore grinder I bought on the website is working perfectly and I’ll purchase more gear from Coffee Hit in the future as well!”

Thank you Alisa, We're happy to hear you are pleased with both of your purchases. Coffee Hit.

“I traded in my old grinder for a new model at very reasonable cost. Service, communication and delivery were excellent. John at Coffee Hit was very helpful. I would definitely recommend Coffe Hit with confidence and will be a repeat business customer myself.”

Thank you for the great review Paul, Glad I could help. John Coffee Hit.

“Excellent communication and order delivered in good time”

Thank you Marion, Great review. Coffee Hit.

“Really good to be able to buy spare parts for my grinder, but for a very small item the postage is more than the part! Would be good to have a cheaper option for things like this.”

Thank you for leaving us a review Andrew. Coffee Hit.

“The coffee grinder was very securely packed. The delivery was pretty quick.”

Thank you for the great review. Coffee Hit.

“Ordered a couple hundred pounds worth of stuff, says it was delivered 5 days ago but it was not. Cannot find the parcel they claimed was delivered and I work from home so no one came to the door. Tried to contact someone to find out where it is and no response.”

Hello Alannah-Danielle, Apologies for the delay, I can see you contacted us yesterday after office hours, and a member of the team has reached out this morning to help you with this issue. Hopefully, a solution will be found shortly. Kind regards Leigh

“The rhino milk pitcher is a beautiful game changer”

Thank you Simon we're so happy you like our millk pitchers. Coffee Hit.

“Great quality, fantastic service. I had a breakage in my first delivery, but I was sent a replacement item as soon as possible. Highly recommend.”

Thanks for leaving us a great review Matt. Glad we could help. Coffee Hit.

“Parcel arrived on time and In good condition. I would order from here again with confidence.”

Thank you for the amazing review, Savanna. Coffee Hit.

“My grinder stopped working.... and panic had set in..... after the initial shock I got in touch with Coffee Hit to organise a fixed fee repair. My Barratza 270Wi was packaged up and sent off the next day. Within a few days, I was back up and running and enjoying great coffee again. The process was very easy, with great customer service and updates - overall this was exceptional value. Thank you Coffee Hit.”

Thank you for the great review, Richard. Glad we could help fix your grinder. Coffee Hit.

“First class customer service with first class products.”

First class review Sheila. Thank you. Coffee Hit.

“Quick hopping. Good communication.”

Amazing review, Mac. Thank you. Coffee Hit.

“Good product, good communications and very fast delivery. Overall, quite impressive.”

Thanks Gerald for the amazing review. Coffee Hit.

“I ordered a grinder and they put wrong address on it, it sent back to sender and it’s been 9 or 10 days I’m still waiting for it”

Hi Pouria, THank you for leaving us a review. We're really sorry for the errors on our part & that it has taken longer than planned to have your order reshipped. I have emailed you separately with your new tracking information. Many Thanks John Coffee Hit.

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Coffee Hit Ltd is rated 4.8 based on 1,398 reviews