Login
Start Free Trial Are you a business? Click Here

Coffee Hit Ltd Reviews

4.8 Rating 1,610 Reviews
96 %
of reviewers recommend Coffee Hit Ltd
4.8
Based on 1,610 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Coffee Hit Ltd Reviews

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Location:

4 Sandpit Road, Dartford,,
4 Sandpit Road, Dartford,
Kent
DA1 5BU

Coffee Hit Ltd 5 star review on 6th May 2025
Craig H
Coffee Hit Ltd 5 star review on 25th September 2024
Carlo T
Coffee Hit Ltd 5 star review on 2nd September 2024
Chun K
Coffee Hit Ltd 1 star review on 5th August 2024
Nicola C
Coffee Hit Ltd 5 star review on 19th May 2024
RICCI S
Coffee Hit Ltd 5 star review on 10th March 2024
MAX B
Coffee Hit Ltd 5 star review on 27th October 2023
David B
82
Anonymous
Anonymous  // 01/01/2019
Quick delivery
Helpful Report
Posted 10 months ago
Thank you for the positive review Luis. Coffee Hit.
Posted 10 months ago
Ordered my choice of cafetière easily and it was delivered promptly. No complaints or problems - would choose to shop with Coffee Hit again.
Helpful Report
Posted 10 months ago
Great review, Thank you Mary. Coffee Hit.
Posted 10 months ago
Coffee Hit offers a seamless experience, whether you're purchasing accessories or coffee, with competitive prices and a wide selection of quality coffee and coffee gear. They keep you in the loop with updates and send your item out quickly and efficiently. The complimentary bag of coffee beans was a lovely surprise and went perfectly with my Baratza Encore grinder. I have no hesitation in recommending Coffee Hit for your coffee needs.
Helpful Report
Posted 10 months ago
Thanks for the amazing review Nigel. Coffee Hit.
Posted 10 months ago
Great price and very fast delivery. Would purchase from here again
Helpful Report
Posted 10 months ago
Thank you for the great review. Coffee Hit.
Posted 10 months ago
use different carrier as parcelforce is ruining your service. also need to provide better communications to customers on tracking parcel
Helpful Report
Posted 10 months ago
Hello Wan Ling, Thank you for your review. I am sorry to hear you were unhappy with the delivery service. I can see that you have been in touch with our customer service team and tracking details were provided manually after the automatic emails were possibly caught by your spam filter. Your feedback is appreciated. Many thanks Kim Coffee Hit
Posted 10 months ago
Bought the Baratza ESP encore and really happy with it. Great shipping and package arrived in good shape. Free 250g of beans was a nice touch to!
Helpful Report
Posted 10 months ago
Thanks for the review Samuel, We're glad to hear you love the grinder. Coffee Hit.
Posted 10 months ago
Arrived on time
Helpful Report
Posted 10 months ago
Thank you for the great review Terry. Coffee Hit.
Posted 10 months ago
The item arrived damaged with a huge dent on the side, asked for a replacement, and the replacement unit arrived with multiple visible discolouration marks on it. The quality control is really disappointing and the quality of the service is also sub-par. The customer service person kept sending me labels to print out even though it's 2024 and I have already stated that I don't have a printer at home. I wasted more than an hour of my time on this and they did not offer any solution at all.
Helpful Report
Posted 10 months ago
Hello Daniel Thank you for taking the time to leave us this review. I am sorry you were unhappy with the quality of the products received and we have raised this issue with the brand. Concerning your customer service experience, we have refocused the team to avoid this type of issue happening in the future and we are working on a solution to have all our returns available with a no-print option as default. Kind regards Leigh Coffee Hit
Posted 10 months ago
I bought a couple of Fellow travel mugs and a couple of slip lids. The choice of colours was better than other shops, and the price was cheaper when the first purchase discount was taken off. Communication about the sale and shipping was first class.
Helpful Report
Posted 10 months ago
Thank you for the great review, Paul. It's great to hear you are happy with your purchase and the service provided. Team Coffee Hit
Posted 10 months ago
Recently had my Vario grinder repaired. First class speedy service. Great company.
Helpful Report
Posted 10 months ago
Thank you for the great review Peter. Glad we could help repair your grinder. Coffee Hit.
Posted 10 months ago
Amazing service and excellent product
Helpful Report
Posted 11 months ago
Thank you for the great review Roger. Coffee Hit.
Posted 11 months ago
The jug is way cheaper on Amazon
Coffee Hit Ltd 1 star review on 4th August 2024
Helpful Report
Posted 11 months ago
Hi Nina, Thank you for the review. My understanding is that we charge a very similar price to Amazon, perhaps shipping was a factor? I have emailed you requesting further details as we do our best to be competitive with pricing Kind regards Leigh Coffee Hit
Posted 11 months ago
Very good, except I bought some coffee and a Baratza grinder from you and you charged delivery on the coffee. 5 stars, but I will not buy from you again. It was that irritating.
Helpful Report
Posted 11 months ago
Hi David, Thank you for the review. I can see that you placed two separate orders. The grinder reached our free shipping value, but the lesser-value coffee order was subject to a shipping fee. Kind regards Leigh Coffee Hit
Posted 11 months ago
Good Service. Arrived on time
Helpful Report
Posted 11 months ago
Thank you, Paul. Coffee Hit.
Posted 11 months ago
Great customer service team always happy to help
Helpful Report
Posted 11 months ago
Thank you for the great review Mitchell. Coffee Hit.
Posted 11 months ago
Fantastic grinder.
Helpful Report
Posted 11 months ago
Thank you for the great review. Coffee Hit.
Posted 11 months ago
Great company good communication quick delivery
Helpful Report
Posted 11 months ago
Thank you Jason. Coffee Hit.
Posted 11 months ago
Rapid delivery, Great grinder. Good price.
Helpful Report
Posted 11 months ago
Thanks for the great review Jacob. Coffee Hit.
Posted 11 months ago
Excellent service. After my Vario grinder gave up the ghost they gave it a full service and replaced failed parts. Now is as good as new. Highly recommend!
Helpful Report
Posted 1 year ago
Thanks for the great review Chris. Coffee Hit.
Posted 11 months ago
Fantastic service
Helpful Report
Posted 1 year ago
Thank you for the great review, Ryan. Coffee Hit.
Posted 1 year ago
Coffee Hit Ltd is rated 4.8 based on 1,610 reviews