Clarkes Golf Reviews

Name: Clarkes Golf
Address: Clarkes' Golf, Mill Lane, Saint Helens, Rainford
Rating: 4.87

4.9 Rating 10,095 Reviews

97 %

of reviewers recommend Clarkes Golf

4.9

Based on 10,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01744419914

Email:

admin@clarkesgolf.co.uk

Location:

Clarkes' Golf, Mill Lane, Saint Helens
Rainford
WA11 8LN

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Clarkes Golf 5 star review on 11th October 2025

Mathew Anderson

Clarkes Golf 5 star review on 7th September 2025

Barbara Zilincar Dovey

Clarkes Golf 5 star review on 23rd June 2025

Christopher Streener

Clarkes Golf 5 star review on 21st May 2025

Anonymous

Peter Ellison

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly the shoes don’t fit properly and caused blisters. Not the company’s fault but unusual for Adidas golf shoes not to have a wider fit.”

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Posted 2 weeks ago

“The order was due for free next day delivery. It took 3 days with DPD even tho I said deliver to neighbour if I was out. Eventually 3 days later it came in a broken box. Thankfully Club undamaged.”

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Posted 1 month ago

Hi, Thank you for taking the time to leave your feedback. We're sorry to hear that your parcel arrived with damaged packaging, although we're pleased to hear that the club itself was thankfully undamaged. We've looked into the delivery timeline and can see that the order was placed on a Thursday after our 3pm cut-off time for same-day dispatch. As a result, the order was dispatched on Friday using our next working day delivery service, with delivery due on Monday. DPD did attempt delivery on Monday but unfortunately missed you. The parcel was subsequently delivered three days after the order was placed. We're sorry that the parcel arrived with damaged packaging and will raise this with DPD, as parcels should arrive in an acceptable condition. Thank you for your feedback, and we're pleased that your club arrived safely.

Posted 1 month ago

“Good price, but a lack of communication over delay to order.”

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Posted 2 months ago

Thank you for taking the time to leave your feedback. We’re pleased to hear you were happy with the price, but were sorry that the communication around your order did not meet expectations. Unfortunately, during this period we experienced significant delays with personalised Titleist ball orders due to exceptionally high demand, alongside changing production lead times from Titleist which were not always passed on to us promptly. This made it difficult for us to provide customers with accurate delivery updates. With a particularly high volume of personalised orders being processed at the time, we recognise that our communication fell short and appreciate your feedback on this. We sincerely apologise for the inconvenience caused and are reviewing how we communicate supplier delays so we can improve the experience for customers going forward. Kind regards Clarkes' Golf

Posted 2 months ago

“When I was looking for a callaway smoke 3 wood i saw the photo of the exact club i was looking for on your website. Unfortunately I didn't realise when ordering it, it was actually a 5 wood. The 5 wood was a good deal so I am keeping it. I haven't decided yet whether to still keep looking for a 3 wood as I am happy using the 5 wood”

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Posted 3 months ago

Good afternoon Thank you for reviewing Clarkes' golf. Your views are important to us. I can only apologise that you thought the club in the picture was the exact one you ordered. This unfortunately is a generic picture provided by the retailer. We have tried calling you to discuss this in person. In the meantime if you wish to purchase the 3 wood we would be happy to help you out. Kind Regards Clarkes' Golf

Posted 3 months ago

“Difficult to rate ax the product purchased is a gift. The box was dented on one side and the courier left a £250 purchase on the doorstep in the rain. I had requested it be left with a neighbour. Tgd trackef informed me it had been left at the neighbour called John!!!”

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Posted 5 months ago

“Took forever to arrive box damaged on arrival”

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Posted 7 months ago

Morning Thank you for taking the time to review your experience with Clarkes' Golf. We read every email. Always looking for ways to improve our customer service. After looking at your order we can see you ordered personalised balls on 4th December. These were being personalised with Titleist which we said on the website it was a 10 to 14 working day turn around. These were dispatched to you within the time frame and I can see you picked them up from the drop off shop on 23rd December ready for Christmas. With regards to the damaged box this is the first time hearing this. We are very sorry as we always use extra packaging to ensure there is no damage. I will contact you directly regarding this as we would like you to be a happy customer and continue buying with us in the future. Kind Regards Clarkes' Golf

Posted 7 months ago

“Haven’t received yet.”

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Posted 8 months ago

Morning, Thank you for your Review, we read everyone of them always striving to give the best possible service. Firstly we had no idea that you were not in receipt of the item until you reviewed Clarkes' Golf. As soon as we knew this we called and emailed you advising that DPD tried to deliver and you were not available so they dropped it off at your designated drop off shop. We have tried calling and emailing advising this but had no response. We assume you are now in receipt of your item. Kind Regards Clarkes' Golf

Posted 7 months ago

“Bought a set of irons, happy with price and service. But let down when i did not get full dicount”

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Posted 10 months ago

“Service for purchasing a club was a breeze and delivery was quick and product was great. I just find it hella frustrating to have received so many marketing emails since my order. It's basically an email a day or every other, this is too much. Yes, I know I can opt out, but this kind of marketing spam seriously detracts me from repeat business.”

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Posted 1 year ago

Hi Michael, Thank you for your recent purchase and for taking the time to share your feedback. I'm really glad to hear that the buying process and delivery went smoothly, and that you're happy with the product, that's exactly the experience we aim to deliver. That said, I sincerely apologise for the frustration caused by the volume of marketing emails you've received since your order. We absolutely understand how overwhelming it can be, and your point is completely valid. While the option to unsubscribe is always there, we’ll also take your feedback seriously as we continue refining our communication strategy to better respect our customers’ preferences. We truly value your business, and I hope we’ll have the chance to serve you again in the future, with a better email experience to match. Thanks again for the honest feedback. Clarkes golf

Posted 1 year ago

“Slightly disappointed in the service given. I ordered a pair of shoes and got a call the day after the order saying they had a stock issue i would have to wait a few days more. I ended up waiting 10 days to receive them and only did after emailing them. I wasn’t given any information after the call.”

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Posted 1 year ago

Hi, I have tried to call to discuss, Thank you for your feedback, and we’re very sorry to hear about your recent experience with your order. We completely understand how frustrating it is to be told your item is delayed, and then not receive any updates until you had to follow up yourself. That’s not the level of service we aim to provide, and we apologise for the inconvenience and lack of communication on our part. We’re currently reviewing our stock and notification systems to prevent this kind of issue from happening again in the future. Your feedback has been shared with our team, and we truly appreciate you bringing it to our attention. Kind regards Clarkes Golf

Posted 1 year ago

“Have yet to receive the exchanged product.”

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Posted 1 year ago

“Have bought golf clubs on two occasions and have been concerned with the standard of delivery and the security of the packages. The quality of the product is not in doubt.”

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Posted 1 year ago

Hi Bryan Thank you for your feedback and for choosing us for your golf equipment needs on multiple occasions. We’re glad to hear that you are satisfied with the quality of our products, that means a great deal to us. However, I’m very sorry to learn about your concerns regarding the delivery and packaging. Ensuring that our products arrive securely and in excellent condition is a priority, and your experience clearly fell short of that standard. We appreciate you bringing this to our attention. I’ve passed your feedback on to our courier and despatch team so we can review our packaging and delivery process. Thank you again for your continued support. We value your business and are committed to providing a better experience moving forward. We do use other courier and going forward with any order please give me a call and I can change the courier to a preferred option for you, Best regards, Kelly

Posted 1 year ago

“I am sorry to say that I will not becoming to Clarkes again as I am always disappointed in the ladies section.”

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Posted 1 year ago

Dear Barbara, Thank you for taking the time to share your feedback. We're truly sorry to hear that you've been disappointed with the ladies' section during your visits. Your experience does not reflect the standard we aim to provide, and we understand your frustration. I wanted to give you a call to discuss but I do not have a number on the system for you, We’re always working to improve, and your comments have been passed along to our team for review. If you’d be open to sharing more specific feedback about what didn’t meet your expectations, we would greatly appreciate it—it helps us better serve you and others in the future. We’d love the opportunity to welcome you back and provide an experience that changes your mind. Kind regards Clarkes golf

Posted 1 year ago

“dreadful delivery from evri - took more than a week and delayed on last day”

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Posted 1 year ago

Morning Thank you for taking the time to review Clarkes' Golf. I have taken a look at your order and you booked it as a 2-3 working day delivery. You purchased on Friday 16th May and you received your order the following Thursday. I can see your order was delayed a day by the courier. We apologise for the delay and the frustration it caused. If in the future you shop with us we can use the courier of your choice. I hope this helps Kind Regards Clarkes' Golf

Posted 1 year ago

“Very quick delivery refund provided very quickly”

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Posted 1 year ago

“Your rep Andy was very good I was frittered for new clubs have recieved my irons and five and hybrid club I am still waiting for my driver have been waiting for three week witch I think is far to long so I will be pleased if you can sort this out asap as I am playing this week”

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Posted 1 year ago

“I recently purchased a Callaway top from Clarkes. As I have purchased from them plenty of times before, I asked if there was any chance of a discount, and was told unfortunately Not. On returning home I found same item of clothing on several different websites all offering the same product for less. I contacted shop, only to be told I should have compared price before purchasing. Another once happy customer lost through lack of foresight.”

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Posted 1 year ago

“Still waiting order hasn’t arrived yet”

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Posted 1 year ago

Morning Thank you for reviewing Clarkes' Golf, we read every review always striving to give the best service possible. I can see this is an overseas order and we processed it immediately, unfortunately it looks like it got stuck in customs. I have rechecked the tracking and can see you are now in receipt of it. I apologise for the the delay Kind Regards Clarkes' Golf

Posted 1 year ago

“Charged £7.18 for Return”

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Posted 1 year ago

“Bought some custom fit clubs on 23-3-25 phoned back after 1 week they told me they will not receive them back until 8-4-25 seems a long time? Customer support is very good”

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Posted 1 year ago

Good afternoon Thank you for taking the time to review Clarkes' Golf. We read every review always striving to give the best customer service possible. I can confirm depending on what brand you choose depends on the custom build lead time. TaylorMade at the moment is a 7-10 working day lead time. Which just falls on the 8th April. We can confirm clubs can come in earlier and if they do we check them and send them out to you on a next day delivery. I hope this helps Kind Regards Clarkes' Golf

Posted 1 year ago

Clarkes Golf is rated 4.9 based on 10,095 reviews