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Clarkes Golf Reviews

4.9 Rating 8,224 Reviews
97 %
of reviewers recommend Clarkes Golf
4.9
Based on 8,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Clarkes Golf Reviews
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Phone:

01744419914

Email:

admin@clarkesgolf.co.uk

Location:

Clarkes' Golf, Mill Lane, Saint Helens
Rainford
WA11 8LN

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Have bought golf clubs on two occasions and have been concerned with the standard of delivery and the security of the packages. The quality of the product is not in doubt.
Helpful Report
Posted 1 day ago
I am sorry to say that I will not becoming to Clarkes again as I am always disappointed in the ladies section.
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Posted 4 weeks ago
Dear Barbara, Thank you for taking the time to share your feedback. We're truly sorry to hear that you've been disappointed with the ladies' section during your visits. Your experience does not reflect the standard we aim to provide, and we understand your frustration. I wanted to give you a call to discuss but I do not have a number on the system for you, We’re always working to improve, and your comments have been passed along to our team for review. If you’d be open to sharing more specific feedback about what didn’t meet your expectations, we would greatly appreciate it—it helps us better serve you and others in the future. We’d love the opportunity to welcome you back and provide an experience that changes your mind. Kind regards Clarkes golf
Posted 4 weeks ago
dreadful delivery from evri - took more than a week and delayed on last day
Helpful Report
Posted 4 weeks ago
Morning Thank you for taking the time to review Clarkes' Golf. I have taken a look at your order and you booked it as a 2-3 working day delivery. You purchased on Friday 16th May and you received your order the following Thursday. I can see your order was delayed a day by the courier. We apologise for the delay and the frustration it caused. If in the future you shop with us we can use the courier of your choice. I hope this helps Kind Regards Clarkes' Golf
Posted 3 weeks ago
Very quick delivery refund provided very quickly
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Posted 1 month ago
Your rep Andy was very good I was frittered for new clubs have recieved my irons and five and hybrid club I am still waiting for my driver have been waiting for three week witch I think is far to long so I will be pleased if you can sort this out asap as I am playing this week
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Posted 1 month ago
I recently purchased a Callaway top from Clarkes. As I have purchased from them plenty of times before, I asked if there was any chance of a discount, and was told unfortunately Not. On returning home I found same item of clothing on several different websites all offering the same product for less. I contacted shop, only to be told I should have compared price before purchasing. Another once happy customer lost through lack of foresight.
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Posted 2 months ago
Still waiting order hasn’t arrived yet
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Posted 2 months ago
Morning Thank you for reviewing Clarkes' Golf, we read every review always striving to give the best service possible. I can see this is an overseas order and we processed it immediately, unfortunately it looks like it got stuck in customs. I have rechecked the tracking and can see you are now in receipt of it. I apologise for the the delay Kind Regards Clarkes' Golf
Posted 2 months ago
Charged £7.18 for Return
Helpful Report
Posted 2 months ago
Bought some custom fit clubs on 23-3-25 phoned back after 1 week they told me they will not receive them back until 8-4-25 seems a long time? Customer support is very good
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Posted 2 months ago
Good afternoon Thank you for taking the time to review Clarkes' Golf. We read every review always striving to give the best customer service possible. I can confirm depending on what brand you choose depends on the custom build lead time. TaylorMade at the moment is a 7-10 working day lead time. Which just falls on the 8th April. We can confirm clubs can come in earlier and if they do we check them and send them out to you on a next day delivery. I hope this helps Kind Regards Clarkes' Golf
Posted 2 months ago
Very good value cart bag, Disappointed with delay very options which only gave ‘leave with a neighbour’ if I was out. I did not want it leaving with a neighbour under any circumstances so will not be buying from you again.
Helpful Report
Posted 4 months ago
Hi Derek, Thank you for your review, I have tried to call you to discuss. I am very sorry for the inconvenience caused by the delivery company, Please do not let this deter you from ordering with Clarkes again as we use a number of couriers that we can swap to for you. Any future orders, if you give me a call I will select any preferred courier you would like to use. Kind regards Clarkes golf
Posted 4 months ago
Great club but delivery was late.
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Posted 5 months ago
Good morning, Thank you for taking the time to review Clarkes' Golf your views are very important to us as we are always striving to give the best customer service possible. We have looked into your order and we can see you ordered this on Saturday 21st December at 8.20pm. The parcel was picked and packed on Monday 23rd and sent out on a next day delivery with DPD. Unfortunately it seems that your parcel was delayed and your shipment arrived on 27th due to Christmas holidays. We apologise for this delay and the inconvenience caused, and we hope this will not put you off shopping with us in the future. Kind Regards Clarkes' Golf
Posted 5 months ago
They are the best golf shop in the country normally but had a bad experience today so now putting brand new p7 mc 4-pw on eBay I work away and don’t have a printer for the return label so will sell them on instead. I will still use Clarkes golf like I said they are the best out there thanks
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Posted 6 months ago
After sales service a little disappointing.
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Posted 7 months ago
Got nothing to say still got nothing to say
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Posted 8 months ago
Product ok as was Powerkaddy but disappointed when getting to checkout to find delivery made it more expensive that other sites, after advertising it cheaper! So will probably look elsewhere in the future.
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Posted 8 months ago
Still awaiting receipt of my order so can’t comment further
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Posted 9 months ago
Good morning Thank you for taking the time to review Clarkes' Golf we read every review always striving to give the best customer service possible. We have looked into your order and it seems you have been sent your review prematurely. You have been custom fitted and your clubs are in build. I believe you have been updated with the status of the build. Kind Regards Clarkes' Golf
Posted 9 months ago
A smart golf jacket but a poor fit. I'm a 40 chest and the medium, suitable for 40-42 was too tight. Delivery was pretty quick but I was charged £3.00 , when the website says that orders over £40 are free on standard delivery. So watch out for that. And, of course, I was deducted a further £4.00 on my refund.
Helpful Report
Posted 9 months ago
Good morning Thank you for taking the time to review Clarkes' Golf, your experience is very important to us and we read every review. We have looked into this order and we can clarify that you were not charged postage on this order. With regards to the £4 charge. We deducted this off your refund. If you wanted an exchange this would be free of charge. If you order with us again we would be happy to refund the £4 charge. Kind Regards Clarkes' Golf
Posted 9 months ago
As far as customer service is concerned, I had a very good experience on a price comparison for a pair of sneakers I ordered. The customer service agent was prompt in their reply to my inquiry, friendly and helpful. As far as the actual product (sneakers) I cannot yet say as they have not shipped yet. I’m not quite sure what the hold up is for shipping. I haven’t received a tracking number yet and my order states “ready to ship” in the Shop tracking app for over a week now. A bit frustrating.
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Posted 10 months ago
Good morning Thank you for taking the time to review Clarkes' Golf. We read every review always striving to give the best service. I can see that we dealt with you via a price match. With regards to the delay we were unaware of it until you bought it to our attention. I can confirm the shoes are in fact in Belgium and should be with you in Philadelphia USA shortly I believe we have also spoken to you on live chat. Kind Regards Clarkes' Golf
Posted 10 months ago
I recently purchased a Bushnell Phantom 2 slope range finder. This was delivered promptly by a Parkes Golf but regarding the range finder, I am finding it difficult to work, it is not user friendly and if anything it’s got too many functions, which are a maze to navigate. Not satisfied with this model, if like me you just want the distance to each hole on your approach shot by the type of range finder that you look through (i.e. telescope type)
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Posted 10 months ago
After my order did not arrive I had to phone the web site department to tell them in which they had to reorder my order.
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Posted 10 months ago
Good morning Thank you for taking the time to review Clarkes' Golf your thoughts are important to us. We unfortunately do not know when a parcel has not been delivered. However as soon as you called us. The balls were sent. I can see you are now in receipt of your order I trust all is in order and we look forward to you shopping with us in the future Kind Regards Sue
Posted 10 months ago
Clarkes Golf is rated 4.9 based on 8,224 reviews