Clarkes Golf Reviews

Name: Clarkes Golf
Address: Clarkes' Golf, Mill Lane, Saint Helens, Rainford
Rating: 4.87

4.9 Rating 8,224 Reviews

97 %

of reviewers recommend Clarkes Golf

4.9

Based on 8,224 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01744419914

Email:

admin@clarkesgolf.co.uk

Location:

Clarkes' Golf, Mill Lane, Saint Helens
Rainford
WA11 8LN

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Clarkes Golf 5 star review on 23rd June 2025

Christopher Streener

Clarkes Golf 5 star review on 21st May 2025

Anonymous

Peter Ellison

Clarkes Golf 5 star review on 7th May 2025

Derek Gregg

Clarkes Golf 5 star review on 19th April 2025

Josie Fergusson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very unimpressed by Clarkes Golf. After I placed my order and paid, there was a confirmation and that was it. Nothing. Attempts to communicate failed. I feel have been conned. And I guess I lost 145 euro's. Expensive lesson. Do not buy at this website.”

Helpful Report

Posted 1 week ago

Good afternoon Thank you for your reviews. Your thoughts and experience is very important to us. We are aware of the order and must apologise to you for the lack of service. We have had technical issue which have now been rectified. I know we have been in touch with you on live chat to give you an update. We would like to apologise once more as the service you have received was not acceptable, however moving forward this should not happen again Kind Regards Clarkes' Golf

Posted 6 days ago

“Ordered 12 golf balls and got sent a ball pickup device !!!”

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Posted 4 weeks ago

“Still waiting on one product been over a week now”

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Posted 1 month ago

Morning Thank you for taking the time to review Clarkes' Golf, we read every review as your experience is important to us. We have looked into your order and we can see that you placed your order in the evening and your item was scanned and packed the next day. Unfortunately your parcel did not receive a scan by the courier and has since been lost in transit. We were unaware of this, and only knew once you wrote the review. We then got in touch with you immediately and sent the item out on a next day delivery. We apologise for this and we look forward to you shopping with us in the future. Kind Regards Clarkes' Golf

Posted 1 month ago

“I hade in a discount code And the lad who served me put it in and it worked Then one of his co workers questioned it and made out I was making it up made me feel like a criminal and I go there all the time I understand if it needs checking but there is a way he could of done it I won’t be going back”

Helpful Report

Posted 1 month ago

“Still not received order”

Helpful Report

Posted 1 month ago

Morning Thank you for taking the time to review Clarkes' Golf your thoughts and experience is important to us. Having looked at your order we can see that we had a problem locating your shoe size. This issue was caused by an inputting error. We can see from the notes on your order we tried calling you and also sent an email to you asking you to call us. We apologise for this error and would like to reassure you that we work really hard to ensure mistakes like this do not occur. Kind Regards Clarkes' Golf

Posted 1 month ago

“I have not received my product or any updates and it has been a week since it was supposed to be shipped”

Helpful Report

Posted 2 months ago

Morning Thank you for your review, we read everyone of them as we are always striving to give the best possible service. I have looked at your order and can see this was bought on a pre order basis. I can see that the package set was sent out yesterday and will arrive with you today I hope this helps Kind Regards Clarkes' Golf

Posted 1 month ago

“Never received my order and didn’t refund the money for shipping”

Helpful Report

Posted 2 months ago

Morning We can confirm your order wasnt sent as you did not make payment. Just shipping was paid. We contacted you by telephone to advise of this and then proceeded to refund the postage. Regards Clarkes' Golf

Posted 2 months ago

“Bought a new set of clubs, tested out my driver over the range and dented within the first 10 balls”

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Posted 2 months ago

“I got an email saying it was delivered i have not recieved item. Look at attached photo it does not show where it was put and signature is not mine”

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Posted 6 months ago

“The product has not been delivered. Attempted twice but the didn’t get as far as my house to deliver.”

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Posted 6 months ago

“I have not received my item, dissapointed.”

Helpful Report

Posted 7 months ago

Good morning, Thank you for taking the time to review Clarkes' Golf you experience is very important to us as we are always striving to give the best customer service possible. We have looked into your order and we were unaware that your order was lost in transit until this review. Since then we have been in contact with you and sent out the item again. We also contacted you to ensure you were in receipt of it. We trust everything is well now and look forward to you shopping again with us in the future. Kind Regards Clarkes' Golf

Posted 6 months ago

“I tried to do my order on a payment plan and it kept refuses it then it changed and went straight through to one payment and you's took it without me stopping it which I was not happy with I won't be using you again.”

Helpful Report

Posted 7 months ago

Good morning Thank you for taking the time to review Clarkes' Golf your experience is important to us, as we are always striving to give the best possible service. We have looked into your order and unfortunately if you applied for interest free credit and you were declined this is not our decision but the decision of the creditor. Again, if the payment was taken from your account you must have chosen to do so, maybe by accident. We apologise for the inconvenience caused. Clarkes' Golf

Posted 6 months ago

“Haven’t got the delivery yet”

Helpful Report

Posted 10 months ago

Good morning Thank you for taking the time to review Clarkes' Golf. I am very sorry for the delay on your order, due to your review we have checked the status on this and this has been lost in transit, we have resent again and this will be with you shortly. We apologise for the delay and inconvenience caused Kind Regards Clarkes' Golf

Posted 9 months ago

“I am still waiting for my shoes to be delivered, I don’t know where they are as EVRI app says they delivered to their locker and I have an email from Clarke golf saying they have he shoes.”

Helpful Report

Posted 10 months ago

Good morning Thank you for taking the time to review Clarkes' Golf we read every email always trying to ensure we give the best possible customer service. We have had a look at your order and can see from the email trail EVRI tried to deliver multiple times. You asked for the parcel to be left in a safe place. We as a business do not allow this as the parcel is not insured and can go missing. We also offered a Saturday/Sunday delivery. The parcel was returned back to us as EVRI were unable to deliver. You then advised us to keep hold of the parcel until you were back from holiday. This we have done. We then received an email yesterday at 23.26 asking for the parcel to be sent as you are now back from holiday. After reviewing the situation we feel like we kept you informed all the way and and we have given you exceptional service. Regards Clarkes' Golf

Posted 10 months ago

“I have returned the item and I am waiting refund but have heard nothing very disappointing”

Helpful Report

Posted 10 months ago

Good afternoon, Thank you for taking the time to review your experience with Clarkes' Golf. We read every review always striving to give the best possible service. We have looked into your order and the returned item was scanned into us on 29th July. We then refunded you on 30th July at 10.10am. An email confirmation was sent to you advising that the refund had been actioned. We always pride ourselves on the speed refunds and exchanges and we look to deal with them within 24 hours of receipt. Having looked into your review we actually feel that you received excellent customer service. Kind Regards Clarkes' Golf

Posted 10 months ago

“I still haven't received my order or refund on my money please advise”

Helpful Report

Posted 11 months ago

“I bought some Ecco shoes and have had lots of emails from EVRI to say shoes are getting delivered, shoes are on the way , shoes are in depot, shoes are delayed. So while I have spoken with Andy in Clarke’s golf shop and he was very helpful to date there has not been a delivery . Can’t blame Clarkes but if I don’t rate it as poor you cannot rectify the problem”

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Posted 1 year ago

“Maybe not Clarkes fault but Evri cancelled delivery 3 times. Making over a week since ordering item. Maybe Clarke need to consider a different courier.”

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Posted 1 year ago

“Goods have not been delivered”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to review Clarkes' Golf your views are important to us and we read every one of them. We have looked at your order and until you wrote this review we had no idea that there was an issue. We can see that delivery of the parcel had been attempted several times previously. However you were unavailable. We have also been in contact with you and I know now that delivery has been successful. I trust all is in order Kind Regards Clarkes' Golf

Posted 1 year ago

“I ordered some golf shoes nearly 2 weeks ago. I have yet to receive the parcel after being told it was being shipped over a week ago. I then sent an email asking for an update and received no response.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for taking the time to review Clarkes' Golf, your experience is very important to us. I have looked at your order and I can see you ordered on the 3rd May and we sent your shoes out 7th due to the bank holiday weekend. Unfortunately, the order did not receive a scan. I can see that you emailed in on Friday 10th May and you did not get a response. I am so sorry as this level of service is not acceptable, we pride ourself on great customer service and in this instance you did not receive it. I have therefore issued a voucher by way of an apology I hope you will look to use Clarkes' Golf in the future. Kind Regards Clarkes' Golf I have sent

Posted 1 year ago

Clarkes Golf is rated 4.9 based on 8,224 reviews