Clarkes Golf Reviews

Name: Clarkes Golf
Address: Clarkes' Golf, Mill Lane, Saint Helens, Rainford
Rating: 4.88

4.9 Rating 9,147 Reviews

97 %

of reviewers recommend Clarkes Golf

4.9

Based on 9,147 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01744419914

Email:

admin@clarkesgolf.co.uk

Location:

Clarkes' Golf, Mill Lane, Saint Helens
Rainford
WA11 8LN

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Clarkes Golf 5 star review on 11th October 2025

Mathew Anderson

Clarkes Golf 5 star review on 7th September 2025

Barbara Zilincar Dovey

Clarkes Golf 5 star review on 23rd June 2025

Christopher Streener

Clarkes Golf 5 star review on 21st May 2025

Anonymous

Peter Ellison

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a short pile spurs golf mat, and the dispatch note said short pile but a long pile was sent, so I had to call up send it back and wait for another to be sent and missed a birthday great.”

Helpful Report

Posted 1 week ago

Good morning Mark, After reading your review we called you immediately and apologised for the error. We sent the correct mat out straight away and issued you with a gift card by way of an apology. We look forward to you shopping with us again. Kind Regards Clarkes' Golf

Posted 20 hours ago

“Shoes that got delivered were the wrong ones, but in the right box. Marked across the laces. This was a present for my son for his Christmas & can’t be bothered with the hassle of sending them back. What is the outcome of this?”

Helpful Report

Posted 1 month ago

Morning Thank you for taking the time to review Clarkes' Golf. Every review is important to us as we are always striving to give the best customer service. I have taken a look at your order and prior to this review this is the first time we have heard that the incorrect size was sent to you. Since then we have tried calling and emailing you as we would like to send you the correct pair and also give you a gift card by way of an apology. I have also looked into your order and it seems like these shoes were sent incorrectly by the supplier. This of course no excuse and we apologise for the error and inconvenience caused. Kind Regards Clarkes' Golf

Posted 1 month ago

“Very dissapointed as I order over a week ago and 6days later was informed that the product was not avalaible and I have still not had any form of refund”

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Posted 2 months ago

Good afternoon, Thank you for taking the time to review Clarkes' Golf. We work extremely hard to give our customers the best possible service. After looking into your order I can see you purchased on the 16th September, on a 48 hour tracked service. We called on the 16th and there was no reply so we emailed you on 17th asking you to call us. I can see you got back to us on the 24th when we advised you the top that you ordered was out of stock. We do run a livestock website and we work really hard to keep this accurate unfortunately on this occasion we were unable to locate the item. We do apologise for that and we did offer you a more expensive top for the same price. We then refunded you immediately and sent you a gift card by way of an apology. Once again we apologise for the error and hope this does not put you off shopping with us in the future Kind Regards Clarkes' Golf

Posted 2 months ago

“Refused to take Scottish money.”

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Posted 4 months ago

Thank you for your review. We understand that Scottish banknotes are legal currency within the UK. However, our current policy is to only accept Bank of England-issued notes due to verification and security procedures in place at our location. This is not a reflection on Scottish currency itself, but rather a business decision to ensure consistency and minimize risk. We appreciate your understanding and will take your feedback into account as we continue to review our policies. Clarkes Golf

Posted 4 months ago

“Not best pleased, ordered an item and got told was being delivered by the 8th July, still not here and now the 16th, being told should be with me by the end of the month”

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Posted 5 months ago

“Advertise that you have stock on your website and place orders and then it transpires you don’t have to so ideally not a great start”

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Posted 5 months ago

Hi Shaun, We would like to sincerely apologise again regarding the stock error on your recent order. We work really hard to maintain accurate stock levels and on this occasion we have experienced an issue. We would love to offer you a discount on your next order. Please do get in touch with us if you have any other quieries. Kind Regards, Clarkes Golf

Posted 5 months ago

“Very unimpressed by Clarkes Golf. After I placed my order and paid, there was a confirmation and that was it. Nothing. Attempts to communicate failed. I feel have been conned. And I guess I lost 145 euro's. Expensive lesson. Do not buy at this website.”

Helpful Report

Posted 6 months ago

Good afternoon Thank you for your reviews. Your thoughts and experience is very important to us. We are aware of the order and must apologise to you for the lack of service. We have had technical issue which have now been rectified. I know we have been in touch with you on live chat to give you an update. We would like to apologise once more as the service you have received was not acceptable, however moving forward this should not happen again Kind Regards Clarkes' Golf

Posted 6 months ago

“Ordered 12 golf balls and got sent a ball pickup device !!!”

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Posted 6 months ago

“Still waiting on one product been over a week now”

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Posted 7 months ago

Morning Thank you for taking the time to review Clarkes' Golf, we read every review as your experience is important to us. We have looked into your order and we can see that you placed your order in the evening and your item was scanned and packed the next day. Unfortunately your parcel did not receive a scan by the courier and has since been lost in transit. We were unaware of this, and only knew once you wrote the review. We then got in touch with you immediately and sent the item out on a next day delivery. We apologise for this and we look forward to you shopping with us in the future. Kind Regards Clarkes' Golf

Posted 7 months ago

“I hade in a discount code And the lad who served me put it in and it worked Then one of his co workers questioned it and made out I was making it up made me feel like a criminal and I go there all the time I understand if it needs checking but there is a way he could of done it I won’t be going back”

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Posted 7 months ago

“Still not received order”

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Posted 7 months ago

Morning Thank you for taking the time to review Clarkes' Golf your thoughts and experience is important to us. Having looked at your order we can see that we had a problem locating your shoe size. This issue was caused by an inputting error. We can see from the notes on your order we tried calling you and also sent an email to you asking you to call us. We apologise for this error and would like to reassure you that we work really hard to ensure mistakes like this do not occur. Kind Regards Clarkes' Golf

Posted 7 months ago

“I have not received my product or any updates and it has been a week since it was supposed to be shipped”

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Posted 8 months ago

Morning Thank you for your review, we read everyone of them as we are always striving to give the best possible service. I have looked at your order and can see this was bought on a pre order basis. I can see that the package set was sent out yesterday and will arrive with you today I hope this helps Kind Regards Clarkes' Golf

Posted 7 months ago

“Never received my order and didn’t refund the money for shipping”

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Posted 8 months ago

Morning We can confirm your order wasnt sent as you did not make payment. Just shipping was paid. We contacted you by telephone to advise of this and then proceeded to refund the postage. Regards Clarkes' Golf

Posted 8 months ago

“Bought a new set of clubs, tested out my driver over the range and dented within the first 10 balls”

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Posted 8 months ago

“I got an email saying it was delivered i have not recieved item. Look at attached photo it does not show where it was put and signature is not mine”

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Posted 1 year ago

“The product has not been delivered. Attempted twice but the didn’t get as far as my house to deliver.”

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Posted 1 year ago

“I have not received my item, dissapointed.”

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Posted 1 year ago

Good morning, Thank you for taking the time to review Clarkes' Golf you experience is very important to us as we are always striving to give the best customer service possible. We have looked into your order and we were unaware that your order was lost in transit until this review. Since then we have been in contact with you and sent out the item again. We also contacted you to ensure you were in receipt of it. We trust everything is well now and look forward to you shopping again with us in the future. Kind Regards Clarkes' Golf

Posted 1 year ago

“I tried to do my order on a payment plan and it kept refuses it then it changed and went straight through to one payment and you's took it without me stopping it which I was not happy with I won't be using you again.”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to review Clarkes' Golf your experience is important to us, as we are always striving to give the best possible service. We have looked into your order and unfortunately if you applied for interest free credit and you were declined this is not our decision but the decision of the creditor. Again, if the payment was taken from your account you must have chosen to do so, maybe by accident. We apologise for the inconvenience caused. Clarkes' Golf

Posted 1 year ago

“Haven’t got the delivery yet”

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Posted 1 year ago

Good morning Thank you for taking the time to review Clarkes' Golf. I am very sorry for the delay on your order, due to your review we have checked the status on this and this has been lost in transit, we have resent again and this will be with you shortly. We apologise for the delay and inconvenience caused Kind Regards Clarkes' Golf

Posted 1 year ago

“I am still waiting for my shoes to be delivered, I don’t know where they are as EVRI app says they delivered to their locker and I have an email from Clarke golf saying they have he shoes.”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to review Clarkes' Golf we read every email always trying to ensure we give the best possible customer service. We have had a look at your order and can see from the email trail EVRI tried to deliver multiple times. You asked for the parcel to be left in a safe place. We as a business do not allow this as the parcel is not insured and can go missing. We also offered a Saturday/Sunday delivery. The parcel was returned back to us as EVRI were unable to deliver. You then advised us to keep hold of the parcel until you were back from holiday. This we have done. We then received an email yesterday at 23.26 asking for the parcel to be sent as you are now back from holiday. After reviewing the situation we feel like we kept you informed all the way and and we have given you exceptional service. Regards Clarkes' Golf

Posted 1 year ago

Clarkes Golf is rated 4.9 based on 9,147 reviews