Clarkes Golf Reviews

Name: Clarkes Golf
Address: Clarkes' Golf, Mill Lane, Saint Helens, Rainford
Rating: 4.88

4.9 Rating 9,384 Reviews

97 %

of reviewers recommend Clarkes Golf

4.9

Based on 9,384 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01744419914

Email:

admin@clarkesgolf.co.uk

Location:

Clarkes' Golf, Mill Lane, Saint Helens
Rainford
WA11 8LN

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Clarkes Golf 5 star review on 11th October 2025

Mathew Anderson

Clarkes Golf 5 star review on 7th September 2025

Barbara Zilincar Dovey

Clarkes Golf 5 star review on 23rd June 2025

Christopher Streener

Clarkes Golf 5 star review on 21st May 2025

Anonymous

Peter Ellison

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The waterproofs are great, but the paid for special delivery arrived 2 hours after the time booked and I had left in a golf trip!”

Helpful Report

Posted 3 years ago

Good morning Thank you for your comments your thoughts are very important to us. We are always striving to give the best customer service possible. I have looked into your order and you did pay for Saturday delivery. We sent out the parcel out on Friday and you did receive it on Saturday at 14.57 on time. Unfortunately the Saturday delivery does not guarantee a specific delivery time. I am sorry that it was not delivered in time for your golf trip. Regards Clarkes' Golf

Posted 3 years ago

“It said order within the hour to receive order by 10.09.22. I did then I get an email saying deliver Monday, I was going on holiday so had to divert to a shop and then ask someone to pick it up.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for taking the time to review Clarkes' Golf. We read all of our reviews and we are always striving to give the best customer service possible. I have taken a look at your order and I can see you took advantage of our FREE next working day delivery. You purchased your golf bag on Friday 9th September at 12.48 and you were due to receive the item on Monday 12th September which is on time. In this instance you should have opted for Saturday delivery. I am sorry you did not receive the item in time for your holiday Regards Clarkes' Golf

Posted 3 years ago

“Not as friendly as normal”

Helpful Report

Posted 3 years ago

“The items ordered were fine and delivered on time, thank you. However, I ordered 2 of the same, but different sizes and returned the size which did not fit. I'm disappointed that £4.00 was retained, why, I don't know and was not advised that this is your policy.”

Helpful Report

Posted 3 years ago

Good morning, I am so sorry you were charged the return postage on your order, this was an error on our part as you bought more than one pair. I have now refunded the £4.00. I hope this is okay. Kind Regards Sue

Posted 3 years ago

“Bit underwhelming in the end. Pricing good and competitive but follow through leaves something to be desired.”

Helpful Report

Posted 3 years ago

“One of the items I ordered was a pair of trousers, dark grey in the picture - turns out to be a very light greeny grey. Have written in to highlight the issue but have had no acknowledgement.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your review, firstly I would like to apologise for the picture not being accurate on the website. This is the image that was sent from the supplier. We have now amended this. With regards to you highlighting the issue, I have checked through our emails and we do not seem to have received it. I apologise once again and thank you for pointing the error out. I hope this does not put you off shopping with us again Regards Clarkes' Golf Clarkes' Golf

Posted 3 years ago

“I received my 2 x shirts all in good time. Very happy with this service. However, I purchased a powakaddy trolley 5 months back and it arrived with the wrong travel bag. I have chased with an email but it has been ignored. So not happy on that occasion.”

Helpful Report

Posted 3 years ago

Good afternoon Thank you for your email and your review. We are pleased that you are happy with the service on your recent purchase, our customers are very important to us and we are always striving to give the best customer service possible. However, with regards to the latter comments, I must apologise if we have missed your email. Given this, we would like to put credit on your account for the value of the travel cover. You will receive an email advising this has been done Once again thank you for taking the time to review Clarkes' Golf Regards Sue

Posted 3 years ago

“Good selection of items, just disappointing I had to pay £4 for a return… my item was £34 so I am paying close to 10% to return something.”

Helpful Report

Posted 3 years ago

Good afternoon Thank you for your review, it is important to us to hear your thoughts as we are always striving to give the best customer service possible. I can confirm the postage label is free to exchange an item, however, to use our pre-paid label which is tracked and insured when requiring a refund I can confirm we will charge you £4 off the refund. We do say on the returns form that if you can send it back cheaper you can do so. I hope this helps and thank you for taking the time to review Clarkes' Golf.

Posted 3 years ago

“These Puma shorts are a subtle blue and can be matched with a number of colours. Puma shorts used to come with an 11 inch in seam which was excellent for me as I am 6’ 4”. These shorts are 10 inch in seam so not ideal for me.”

Helpful Report

Posted 3 years ago

“Was delivered to wrong address. I had to pick bag up from your branch in Formby. Your helpline guy was brilliant though .”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to review Clarkes' Golf. We read every review as your experience and feedback are important to us. I have looked into your order and I can see DPD delivered the bag to the incorrect address. After communicating with you we decided the best option was to pick the bag up from our store in Formby. In light of the error and the inconvenience caused to you, we have sent out some complimentary balls. Take care Regards Clarkes' Golf

Posted 3 years ago

“Website didn’t tell the truth, I ordered a shirt, got an email to say it’s been dispatched, then a day later saying it was out of stock. Ordered another style ( what I thought was white) when it arrived it looked like it had been through the wash 1000 times! It was disgusting. Re-ordered another make ( Callaway) and it doesn’t fit, way too small. Can’t be bothered to return it, I’ll sell it. The adidas and Callaway shirts are rubbish, the customer service at Clark’s was brilliant, can’t fault the very helpful staff at all , shame about the products”

Helpful Report

Posted 3 years ago

Good morning I am sorry to hear you are disappointed with the website, we do read all our reviews and we take the comments seriously, always trying to work hard to improve our website and customer service. With regards to the stock error, we do run a live stock website and we work really hard to ensure it is accurate at all times, unfortunately on this occasion we were unable to locate the item. With regards to the alternative item you chose, the colour the manufacturer calls it is "white". I do agree it was an off-white colour. Once again I apologise for the experience you have had and I hope it does not put you off using Clarkes' Golf again in the future.

Posted 3 years ago

“We waited a long time in the queue it was busy. I think you need to separate people buying goods, from people going on the driving range and miniature golf.”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to review your experience at Clarkes' Golf. You are right the shop is very busy and we have addressed this matter, and separate tills will be set up today. Thank you once again for your comments as we strive to give the best service and customer experience possible. Your thoughts and comments are important to us. Regards Clarkes' Golf

Posted 3 years ago

“Ordered a golf club with the 24hr delivery option that never happened, spoke to a very helpful woman who said that DHL had lost the package but they didn’t send a replacement until 5 days later. Makes me wonder if they actually sent the first one. The club arrived in a very well packaged box and was as it was described. Shame it was a week late or you would of gotten 5 stars”

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Posted 3 years ago

“😊 very nice very comfortable good price”

Helpful Report

Posted 3 years ago

“Hi I recently bought a Ping 3 wood. The fitting experience with Rob was fantastic with no effort spared. This however was let down when I came to pick up the 3 wood, Rob had left and the cub was not set up to the fitting specification and it all seemed too much effort for the remaining staff to make the necessary changes.”

Helpful Report

Posted 3 years ago

“I bought a pair of sketchers shoes which were size 7 but they are a American 8 first and I think a 8 is nearer a 7.5 so they are a bit big but I removed the label so will put up with them .So if your a seven be aware.”

Helpful Report

Posted 3 years ago

“Quick delivery of this new product but web site gave a much lower ball compression figure than that on the box (70), so a little disappointed.”

Helpful Report

Posted 3 years ago

Good morning David, Thank you for taking the time to review Clarkes' Golf. We read every single review as we are always keen to improve our customer service wherever possible. After reading your comments, I have looked into the description of the balls you purchased and it does not mention anywhere on the site the ball compression figure. Regards Clarkes' Golf

Posted 3 years ago

“Nike golf polo was a crumpled mess,looked like it had been returned by someone else before it was posted to me”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to review your experience with Clarkes' Golf. We read all our reviews always trying to give the best customer service possible. I have read your comments and I am so sorry the product was received in an unacceptable way. We have addressed this matter and put additional procedures in place to ensure this does not happen again. I hope this does not stop you using Clarkes' Golf in the future. Regards Clarkes' Golf

Posted 3 years ago

“Can't fault the service but would like free returns as I bought shoes that did not fit so cost me to return”

Helpful Report

Posted 3 years ago

Good morning, Thank you for reviewing Clarkes'Golf we have noted your comments, hpwever, we do not charge postage if you are exchanging an item. This is free of charge. If you would like a refund we do charge £4 return postage, where your item is tracked and insured as soon as you drop it off at the post office. If you can find a cheaper way to post your item back you are welcome to use this also. I hope this helps Regards Clarkes' Golf

Posted 3 years ago

“I ordered a club that appeared to be in stock. I then had a call to advise that it was not available until mid-May. When I queried this, I was advised that it was possible to obtain one within a week, delivery was promised for the following Friday. It had not arrived by Monday, so I had to phone to chase. I was promised delivery the next day, which it was. My comments are that the website shouldn't suggest items are in stock when they aren't guaranteed to be, but I did have a call to advise me of this, and the best was done to rectify - I appreciated the proactiveness.”

Helpful Report

Posted 3 years ago

Clarkes Golf is rated 4.9 based on 9,384 reviews