Clarkes Golf Reviews

Name: Clarkes Golf
Address: Clarkes' Golf, Mill Lane, Saint Helens, Rainford
Rating: 4.88

4.9 Rating 9,147 Reviews

97 %

of reviewers recommend Clarkes Golf

4.9

Based on 9,147 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01744419914

Email:

admin@clarkesgolf.co.uk

Location:

Clarkes' Golf, Mill Lane, Saint Helens
Rainford
WA11 8LN

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Clarkes Golf 5 star review on 11th October 2025

Mathew Anderson

Clarkes Golf 5 star review on 7th September 2025

Barbara Zilincar Dovey

Clarkes Golf 5 star review on 23rd June 2025

Christopher Streener

Clarkes Golf 5 star review on 21st May 2025

Anonymous

Peter Ellison

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 items which were both very poorly packaged. Had to contact them to complain. Received a £10 gift voucher as an apology but would have preferred to have had the items neatly folded and packaged instead.”

Helpful Report

Posted 2 days ago

“＂I often purchase clothes from your company, but you have never provided me with a return label. I am very dissatisfied because other companies provide return labels and free refunds. In the future, I will consider whether to continue purchasing from you.”

Helpful Report

Posted 1 month ago

Morning Thank you for taking the time to review Clarkes' Golf your reviews and experience are very important to us. After speaking to you over the phone and explaining our simple and comprehensive returns system you were happy to use us in the future. We do offer both DPD drop off shops and Royal Mail post office which ever is the most convenient for you. https://www.clarkesgolf.co.uk/pages/returns We hope this helps in the future Kind Regards Clarkes' Golf

Posted 4 weeks ago

“Disappointed, placed an order and received an email to say it was dispatched. Then got a message to say there was no stock available. Refund arranged with ease but product should not be advertised if there is no stock.”

Helpful Report

Posted 5 months ago

Hi, Thank you for your feedback, and we're very sorry for the experience you had. We completely understand how frustrating it is to receive a dispatch notification, only to later be informed that the item is out of stock. This was due to a stock sync issue that we’re actively working to improve, so situations like this don’t happen in the future. We’re glad the refund was processed quickly, but we know that doesn’t make up for the inconvenience caused. Please accept our sincere apologies, and thank you for bringing this to our attention — your feedback helps us do better. Clarkes Golf

Posted 4 months ago

“Ripped off charging £8 for posting 3 gloves.”

Helpful Report

Posted 6 months ago

Hi David, As disucssed we have refunded the delivery charge due to an error, I am sorry for any inconvenience caused by this, Kind regards Kelly

Posted 5 months ago

“Not very happy with the delivery of our items. We paid an extra £10 on our order so that we could get next day delivery, we ordered on a Friday so expected the items to arrive on the Saturday but they didn't arrive until the Wednesday, too late for the birthday they were intended for! If you are going to offer next day delivery please make sure you honour that especially when the customer has paid extra for the service!”

Helpful Report

Posted 8 months ago

Good Morning, Thank you for taking the time to review Clarkes' Golf we read every review always striving to give the best possible service. I have taken a look at your order and can see you ordered on a 2-3 day FREE delivery. On this basis the order was on time. I am sorry you were under the impression this was a Saturday delivery Kind Regards Sue

Posted 8 months ago

“The initial cost is competetive,and when you add delivery cost it isn't as competetive. There was a 3 or 4 day wait for the package.”

Helpful Report

Posted 9 months ago

“I purchased three items and awaiting next day delivery only to find out they dpd had lost the parcel, so when i got in touch to find out where the items were clarkes golf said it had been lost and when I reordered one of the items was out of stock so very disappointed. Eventually I got the other two other items next day.”

Helpful Report

Posted 11 months ago

Good morning, Thank you for taking the time to review Clarkes' Golf. We read every review always striving to give the best customer service possible. We have looked into your order and can see that as soon as we were notified that your parcel was lost we sent out replacement items. Unfortunately one of the items was not in stock. We believe that we acted promptly and the items were received the next day. After looking into this order we believe the service you received was excellent. Kind Regards Clarkes' Golf

Posted 11 months ago

“Awaiting for a difference size as the golf shoes where to big, looks like I’m not getting them before Xmas though which is a shame as they are a present for my son”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to review Clarkes' Golf, you views are important to us as we are always striving to give the best customer service possible. We have looked into your order and I can see we received the returned shoes back on Saturday 21st December. We then dealt with the exchange on Thursday. The delay was due to the Christmas holidays. Once again thank you for taking the time to review Clarkes' Golf Regards Clarkes' Golf

Posted 11 months ago

“I was quite disappointed with my experience. I ordered a dusky Blue Quater Zip for a Christmas present and when it came, it was a completely different colour to what was implied in the picture online. It was more of a bright navy blue and looked totally different. I sent it back and only received a partial refund with no explanation as to why.”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to review Clarkes' Golf. We read every review always striving to improve our customer service. We have looked into your order and we can see that originally the incorrect picture was put on the website. This has now been amended. We have also tried calling you to apologise in person. You were indeed charged for postage which I have now refunded in full due to the item not being as described. We have also tried calling you to apologise in person. Once again we apologise for this error and hope it does not put you off ordering with us in the future Kind Regards Clarkes' Golf

Posted 11 months ago

“Not delivered.”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to review Clarkes' Golf. We appreciate your thoughts and experiences. Having looked into your order, we can see this was originally lost in transit. As soon as we were notified of this we resent your order. Having looked at the tracking we can see you were in receipt of the order 10th December. We apologise for the delay, however until we were notified you were not in receipt of the item we were unaware of this. We trust all is well and look forward to you shopping with us in the future. Kind Regards Clarkes' Golf

Posted 1 year ago

“I was informed that the gloves would arrive within 2-3 working days. They did not do so in time for an away golf trip. Had I known that they would not have arrived in time, I would have purchased the gloves elsewhere.”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to review Clarkes' Golf. I have looked into your order and I can see that we sent your gloves on a next day service via Royal Mail. Unfortunately they were delayed in transit. We apologise for the delay and inconvenience caused. Regards Clarkes' Golf

Posted 1 year ago

“I ordered a pair of shoes which were too small so returned them via Royal Mail a week ago and not had any correspondence off them”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to review Clarkes' Golf your thoughts and experience are important to us. We have looked into your order and we can see we received your return on Friday 13th September. Your exchange was then sent out on Tuesday 16th on a next day service. We apologise for the delay as we look to deal with returns and exchanges within 24 to 48 hours. Kind Regards Clarkes' Golf

Posted 1 year ago

“Service ( delivery) not good”

Helpful Report

Posted 1 year ago

Good afternoon Thank you for taking the time to review Clarkes' Golf. We can see with your order that is was a custom built club. You ordered on Thursday 13th June. We then received the club on Tuesday 18th June and this was sent straight out to you. Unfortunately there was a slight delay with DPD and the club got delivered on 21st June. We do apologise for the slight delay. Clarkes' Golf

Posted 1 year ago

“Purchase ladies. Calloway golf shoes label said they were £79.99 which was the same price label on the same brand but different sizes after purchasing I notice I had been charged £89 when I question this was told the warehouse had made a mistake with the price!!! The shop was busy and I didn't want to make a fuss. I came away very disappointed !”

Helpful Report

Posted 1 year ago

Hi Sandra, I'm very sorry about this, in this instance the member of staff should have honored the price on the box, I have just sent across a £10 gift card to your e-mail address, which can be spent in store or online. If you currently do not require any new golfing products - please call 01744 419914 and we can refund the £10 direct into your bank account if you prefer. Apologies for the inconvenience Regards Clarke Golf

Posted 1 year ago

“Have ordered a custom made Ping Chipr (left handed) and paid in advance, using your Paypal link. Although I have received the usual Paypal confirmation, I have received no communication from Clarkes Golf (Golf Trading Ltd) so I have no idea whether the order has been received!! I did order the club under the “free next business day” option but it’s now a week since I ordered.”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to review Clarkes' Golf. We read every review as your thoughts are important to us. We have looked into your order and we can see it was a custom club that was ordered, and would need to be built by Ping. Your order did say next day delivery, this is an IT error and it has now been rectified and will not happen again. We apologise for this error and the delay in receiving the club. Kind Regards Clarkes' Golf

Posted 1 year ago

“The two shoes were slightly different colours. One has clearly been on display for a long time and is dirty which is not good when they are supposed to be brand new”

Helpful Report

Posted 1 year ago

Hi Thank you for taking the time to review Clarkes' Golf. Your experience is very important to us as we are always striving to give the best possible service. We have looked into your order and we can confirm the shoes have come directly from the suppliers and have not been on display. The shoes are also checked prior to being dispatched. We have tried reaching out to you to rectify this matter. If you can come back to me so that we can sort this out for you. We look forward to hearing from you Kind Regards Clarkes' Golf

Posted 1 year ago

“Went to order stealth 2 driver and stealth 2 fairway 3 wood advertised with a free cap Went to checkout and was charged £14.95 for the cap so decided not to bother on principle so will spend my £500+ elsewhere I did get an email offering the cap for free but that’s not the point why try it on for an extra £14.95 never mind”

Helpful Report

Posted 1 year ago

Good morning Thank you for taking the time to review Clarkes' Golf. We read every review always striving to give the best customer service possible. As soon as we realised the cap was chargeable we amended the website immediately. I apologise for the error and thank you for pointing it out to us. We obviously offered the cap as a free gift but you decided not to proceed. Kind Regards Clarkes' Golf

Posted 1 year ago

“Still waiting for my purchase. Been 2 weeks now. Not happy with the wait. 😡”

Helpful Report

Posted 1 year ago

Good morning Thank you for reviewing Clarkes' Golf. We read every single review always striving to give the best customer service possible. I have had a look at your order and I can see we have emailed you today advising that your club will be with you on Wednesday. I trust all is in order and I apologise for the slight delay Kind Regards Clarkes' Golf

Posted 1 year ago

“Put order in Tuesday didn’t hear nothing no email confirming my order rang Thursday part of order not in stock but couldn’t be bothered to let me know.they are normally very good but this time not good girl on phone doesn’t know how to talk to customers I think she must own the company or something if she doesn’t own it then she needs to find a different occupation”

Helpful Report

Posted 1 year ago

“Still not received the order, even say they tried to deliver 3 times even though I was in the house everyday waiting for the parcel???????? So you will need to send these out again as I will not be making any payments from. I’m on until I receive my goods from yourselves. I appreciate it’s not directly your fault, it’s the couriers fault for just being lazy and incompetent. Can you please contact me to rearrange delivery please Willgreenall47@googlemail.com Or 07794649948”

Helpful Report

Posted 2 years ago

Good morning Thank you for taking the time to review Clarkes' Golf. Your experience is very important to us. I have checked your order and it looks like it is on its way back to us. I can confirm we will resend this out to you on a next day service. I apologise for the delay and the inconvenience caused Regards Clarkes' Golf

Posted 2 years ago

Clarkes Golf is rated 4.9 based on 9,147 reviews