Clarkes Golf Reviews

Name: Clarkes Golf
Address: Clarkes' Golf, Mill Lane, Saint Helens, Rainford
Rating: 4.88

4.9 Rating 9,419 Reviews

97 %

of reviewers recommend Clarkes Golf

4.9

Based on 9,419 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01744419914

Email:

admin@clarkesgolf.co.uk

Location:

Clarkes' Golf, Mill Lane, Saint Helens
Rainford
WA11 8LN

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Clarkes Golf 5 star review on 11th October 2025

Mathew Anderson

Clarkes Golf 5 star review on 7th September 2025

Barbara Zilincar Dovey

Clarkes Golf 5 star review on 23rd June 2025

Christopher Streener

Clarkes Golf 5 star review on 21st May 2025

Anonymous

Peter Ellison

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been trying to get to buy some p790 irons and can’t get a reply Totally disgusting customer service after being a loyal customer and recommended them to friends I will buy from elsewhere from now on”

Helpful Report

Posted 3 years ago

“That’s my last order from Clarke Iv been asked to revise my review as it as been resolved even though iv not spoken to anyone so I have revised it to 1 star instead of 2 thank you”

Helpful Report

Posted 3 years ago

“Did not have the stock I ordered then said I would get a refund still waiting”

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Posted 3 years ago

Good afternoon, Thank you for taking the time to review your order and our recent telephone conversation, firstly I must apologise for the error, we do run a live stock website and we work extremely hard to keep it accurate. With regards to the refund, we did refund immediately however it only refunded the front end and not out of the PayPal account. This has now been rectified. Once again I apologise for the inconvenience caused. Regards Clarkes' Golf

Posted 3 years ago

“NEVER USE THIS COMPANY !!! THEY HAVE SENT ME PART AN ORDER AND SHOW NO INTEREST IN COMPLETING IT. SUE THE MANAGER SAYS THEY SENT THE FULL ORDER WHICH IS NOT TRUE AS THE BOX WAS SO THIN AND FLIMSY NO ONE WOUDL EVER SEND A FULL SET OF IRONS IN A BOX LIKE THAT. I HAVE PROVIDED PICTURES OF THE DELIVERY AND THEY STILL DONT ACCEPT IT. NO INTEREST IN SORTING THE ISSUE WAS TOLD TO RING THE POLICE ... WOW !!! BLAMED DPD THEN BLAMED ME ... I AHVE STOPPED THE PAYMENT ON MY CARD BUT WILL NEVER GO NEAR THEM AGAIN AND RECOMMEND NO ONE ELSE DOES”

Helpful Report

Posted 3 years ago

“Placed my order and excited to receive my goods in time for Father’s Day. Only one item arrived. Emailed and had a prompt reply asking what item was missing, which I replied to. No reply to my email to advise the status. Phoned the shop to be told the missing item would be posted out the following Monday, which meant I missed giving the item as a gift. I was told as a token of apology as I missed Father’s Day (order was placed well in advance), a gift of golf balls would have been given. Second item received, no free gift. Again, although I received my full order eventually, the poor customer service made my experience poor.”

Helpful Report

Posted 3 years ago

“I was going to write a good review but just noticed the review I posted in the week has been removed it seems they can pick and choose what stays online really democratic. I am pleased with the service I got on my last order it was outstanding but removing my review has done my head in”

Helpful Report

Posted 3 years ago

“Really poor, I ordered a under armour polo and needed it next day delivery. The website was not allowing that option, I went on the chat help on your website and a very friendly lady assured me it would be with me the following day (I have it in writing) to my surprise it didn’t arrive the following day and there was no chance I could wear it to my golf tournament. I went back on the chat and ask what was going on they put it down to an issue with DPD and it’s not left but they said it would be with me the next day (not that I needed it anymore) and I was offered some free golf balls chucked in as an apology. The polo arrived there were no “free golf balls” in sight, please don’t say that you’ll ensure you will provide a service and a free product and do neither, really poor customer service, real shame, I’ll spend my money on golf merchandise elsewhere from now on.”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to review your experience with Clarkes' Golf. We read every review always striving to give the best possible service. On this occasion, I am sorry to say you have not had a good experience at Clarkes' Golf. To try and make amends, I have refunded £3.95 for the postage costs and the complimentary golf balls will leave us today and be with you tomorrow. Once again, I apologise for the lack of service and I hope this will not put you off using Clarkes' Golf in the future Regards Sue

Posted 3 years ago

“Ordered a 3wood which is advertised and was sent a 5 wood ! Added to that I have had a return fee deducted from what I have paid! I feel cheated let alone out of pocket!”

Helpful Report

Posted 4 years ago

Good morning, Thank you for taking the time to review Clarkes' Golf. We read every customer review trying to improve our customer service wherever possible. I have looked into your order and I can confirm you did order a 5 wood and the correct club was sent to you. I am unsure about the confusion. With regards to returns postage, if you exchange your product the postage is free of charge if you request a refund there is a postage fee for a club is £5.50. If you have any questions or would like to discuss your order please call me on 01744 419914 Regards Clarkes' Golf

Posted 4 years ago

“I will NOT be making another purchase from Clarke's Golf as I object to the addition on your purchase of the (newsub)of £2.45 per item whatever this is for so but aware of this.”

Helpful Report

Posted 4 years ago

Good morning Thank you for taking the time to review Clarkes' Golf. We read every review always striving to give the best customer experience possible. I have looked into your order and I can see you used a discount code. This reduced the cost of your item by £2.45. Therefore when refunding you, we paid you the reduced price you paid for the item. I hope this explains things if you would like to discuss this further please call me 01744 419914. I apologise for the confusion. Regards Sue

Posted 4 years ago

“Price on packet was less than what you charged me”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for taking the time to review Clarkes' Golf. Your views are very important to us as we are always striving to give the best customer service possible. I am sorry to hear the price on the product was lower than the price you paid (£1.00). We have now rectified this. In light of the error we have refunded £3.95 to you by way of an apology. I hope this helps and we look forward to you being a future customer of Clarkes' Golf Regards Sue

Posted 4 years ago

“Did not work. Contacted the manufacturers and at their request returned device to them. Am awaiting their response.”

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Posted 4 years ago

“I haven’t received the club yet..”

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Posted 4 years ago

“Returned an item then was to big and they took £4 off for delivery of returning goods”

Helpful Report

Posted 4 years ago

“Employee Joe at St Helens Ordered a wedge over the phone with Joe at St Helens for my Wife. The Callaway Jaws wedge arrived in the wrong loft and bounce. As I had just ordered other items from this store, Joe stared that he would send out a temporary wedge until the correct item was available some months later. He stated and this was recorded on a works phone that when they delivered the correct item they would pick up the temporary wedge at the same time. Well they have informed us that the correct wedge is now in stock but that they want us to return the unused temporary wedge before they will despatch the correct item that we have already paid for. CUSTOMERS BEWARE, Why do we have to spend further time and effort when the error is Clarkes golf not ours, how can we trust this company who are happy to behave in such a way, they are also more than happy to blame Callaway for their error. Also when they sent the wrong wedge they delivered the temporary wedge at the same time as they picked that up, so why do they want to waste my time further, it's a joke.”

Helpful Report

Posted 4 years ago

Clarkes Golf is rated 4.9 based on 9,419 reviews