Clarkes Golf Reviews

Name: Clarkes Golf
Address: Clarkes' Golf, Mill Lane, Saint Helens, Rainford
Rating: 4.87

4.9 Rating 10,083 Reviews

97 %

of reviewers recommend Clarkes Golf

4.9

Based on 10,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01744419914

Email:

admin@clarkesgolf.co.uk

Location:

Clarkes' Golf, Mill Lane, Saint Helens
Rainford
WA11 8LN

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Clarkes Golf 5 star review on 11th October 2025

Mathew Anderson

Clarkes Golf 5 star review on 7th September 2025

Barbara Zilincar Dovey

Clarkes Golf 5 star review on 23rd June 2025

Christopher Streener

Clarkes Golf 5 star review on 21st May 2025

Anonymous

Peter Ellison

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s still not here?? Can you track my order please”

Helpful Report

Posted 2 years ago

Good afternoon Thank you for taking the time to review Clarkes' Golf. I have looked into your order and I can see this is an International order going to the United States. I have tracked your order and I can see it was delayed slightly and was with you within the week. I can see you paid for express shipping and I have now refunded you the difference by way of an apology. I hope this helps Kind Regards Clarkes' Golf

Posted 2 years ago

“I still don’t have any golf balls”

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Posted 2 years ago

Good morning Thank you for taking the time to review Clarkes' Golf, your experience is very important to us as we are always striving to give the best possible service. We have looked into your order and we can see that you ordered personalised balls. The turnaround for these balls is 28 days as stated when you ordered. You will be receiving the balls in the next couple of days which will be ahead of schedule. I trust all is in order Kind Regards Clarkes' Golf

Posted 2 years ago

“Returned my jumper as it was too small for a refund Jumper originally cost £34.95, £37.95 with postage they only refunded me £30.00 I know it’s only £4.95 but it’s the principle. Won’t be using you again.”

Helpful Report

Posted 2 years ago

Good morning Thank you for taking the time to review Clarkes' Golf. We read all the reviews as your experience is important to us. I have had a look at your order and I can confirm that we would not charge postage if you exchange the product, but we do charge postage if you have a refund. We would be happy to refund the postage on your next purchase. I hope this helps Kind Regards Clarkes' Golf

Posted 2 years ago

“Rubbish. Still waiting for my item. Courier took it away and sent it back despite me asking for it to be delivered to a neighbour.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to review Clarkes' Golf. Your experience is very important to us as we are always striving to give the best customer service possible. I have looked into your order and I can see you are now in receipt of it. I apologise for the delay as it seems like the courier DPD returned it back to us. As per our conversation today, I am glad you are happy to use us again and we look forward to looking after you in the future. Kind Regards Clarkes' Golf

Posted 2 years ago

“I ordered a golf voucher but got no indication of how it will be delivered or when. When I tried to track it the system would not work on my phone or computer. Not at all helpful.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to review Clarkes' Golf. We are sorry you feel that that we have not been helpful. We have looked into your order and upon receiving this review this was the first time we were aware that you were not in receipt of your e-gift card. We immediately called you up and rectified the situation within a matter of minutes, there was an error with the email. We trust all is in order and we wish you a Happy New Year and we look forward to you spending this gift card with us. Kind Regards Clarkes' Golf

Posted 2 years ago

“I would love to write a review but I’ve not received my exchanged goods yet…”

Helpful Report

Posted 2 years ago

Good afternoon Thank you for taking the time to review Clarkes' Golf, we read every review. Always striving to give the best customer service possible. We have checked your order and we can see you bought on the 4th on a standard 2 to 3 day delivery and you in fact received your order the next day. We actually exceeded the promised delivery date. You then sent the item back for an exchange on a FREE 48hour service. The item you required was not in stock so we asked if you required an alternative. We can confirm the FREE exchange was sent out the same day on a next day service. After reviewing this order we believe that you actually received exceptional service. Kind Regards Clarkes' Golf

Posted 2 years ago

“Stock control problem as they took the order but one week later asked me to call as they had run out of stock.Money returned promptly”

Helpful Report

Posted 2 years ago

Good morning Thank you for taking the time to review Clarkes' Golf, your experience is very important to us. I have looked at your order and on this occasion we were slow at letting you know we did not have your order. I do apologise for this error as we pride ourselves on our customer service and on a live stock website which we work very hard to ensure it is accurate. We have picked up the phone to you and we have explained what went wrong and apologised for the inconvenience caused Kind regards Clarkes' Golf

Posted 2 years ago

“Goods haven’t arrived. Fantastic Service!! It’s been over a week!! 2-3 day delivery promised and FAILED!! Will never use again! I only used you (to spend a £5 voucher) because a birthday gift I’d received still had a security tag on it!!”

Helpful Report

Posted 2 years ago

Good morning Thank you for reviewing Clarkes' Golf. Your views are very important to us. I have looked into your orders and we do agree the service you received from us is not good enough. We do apologise for the lack of service here and we have puts steps into place so that this does not happen again. Kind Regards Clarkes' Golf

Posted 2 years ago

“My situation is ongoing. I ordered golf shoes for my grandsons birthday and the delivery company are saying they tried to deliver but my cctv says different. They promised to deliver again last week and still haven't. This is getting embarrassing and I have not even been offered a replacement or refund I am being ignored and I want someone to do something and quickly. Thank you”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to talk to me today regarding your experience. I am so sorry it has been frustrating for you. We were unaware initially that your order had not been delivered If you have problems in the future please do not hesitate to contact us in the first instance and we will look to get the situation rectified immediately. I know this has been sorted for you now and I look forward to you shopping with us again in the future. Kind Regards Clarkes' Golf

Posted 2 years ago

“Product not yet received thru EVRI couriers. Despite instructions to deliver to a safe place on my property.”

Helpful Report

Posted 2 years ago

Good morning Thank you for taking the time to review Clarkes' Golf your views are very important to us. I have looked into your order and I can see we resent your order to you once we were made aware of the situation. I apologise on behalf of EVRI for the inconvenience caused Kind Regards Clarkes' Golf

Posted 2 years ago

“Haven’t received my order or heard anything from it”

Helpful Report

Posted 2 years ago

Good afternoon Thank you for taking the time to review Clarkes' Golf. I have looked into your order and you ordered custom clubs. These were received by you a week after ordering. I apologise if nobody got in touch prior to this to give you a lead time. We do have procedures in place and also diary systems so this should not have happened I apologise again for the lack of communication Regards Clarkes' Golf

Posted 2 years ago

“Got a phone call 2 days after placing my order to tell me the top was no longer in stock but prior to that I had an email from dpd saying that they was expecting my item from Charles golf. The lady who called me was more than helpful but unfortunately I wanted that one shirt and their wasn’t anything close to it they could offer me.”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to review Clarkes' Golf. As discussed over the telephone I wanted to reconfirm that we do run a live stock website and we work hard to keep it accurate, however, on this occasion, we could not locate this item. The delay in contacting you was due to your ordering over the weekend. Once again I apologise for the error and I look forward to ordering with us in the future. Regards Clarkes' Golf

Posted 3 years ago

“I ordered a foojoy product, only to be told next day it was not in stock.”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to review Clarkes' Golf, your thoughts are important to us. I have looked at your order and I can see we did have a stock error on this occasion. I am so sorry for this. We do run a live stock website and we work really hard on keeping the stock accurate, however on this occasion we were unable to locate this item. Once again I apologise for the error and I hope this does not put you off shopping with us in the future Kind regards Clarkes' Golf

Posted 3 years ago

“No parcel been delivered”

Helpful Report

Posted 3 years ago

Good morning Thank you for reviewing Clarkes' Golf. I can see your parcel was delivered 1 day late. I apoologise on behalf of DPD for this. I can see you have since then ordered again with ourselves and the parcel was delivered the next day. I trust all is in order and thank you for shopping with Clarkes' Golf Kind Regards Clarkes' Golf

Posted 3 years ago

“I have not received my package”

Helpful Report

Posted 3 years ago

Good morning Thank you for your review. We read all the comments and your review is important to us. I have looked into your order and I do apologise your item was lost in transit. As soon as we were made aware of this a new item was sent straight out to you. I apologise for the delay and I can see you have actually returned this to us and it has been refunded. I trust all is in order and look forward to you shopping with us again Kind Regards Clarkes' Golf

Posted 3 years ago

“Did not receive my order then get argued with about the situation”

Helpful Report

Posted 3 years ago

Good afternoon Thank you for your comments, we are still investigating the issue and we are in contact with you via email Regards Clarkes' Golf

Posted 3 years ago

“Not delivered to my address then attempted to collect it where they stated they delivered it to and it isn’t here”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to review Clarkes' Golf. I do apologise on behalf of DPD that the delivery was not attempted for a second time and the parcel was reconsigned back to us. I have resent your order out, I trust this is okay. Kind Regards Clarkes' Golf

Posted 3 years ago

“Don't know didn't receive my shoes, I think they got lost ,ordered them over 3 weeks ago, had to reorder.”

Helpful Report

Posted 3 years ago

“I have sent 2 emails asking to return an item via the post office and have had no response at all.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to review Clarkes' Golf. We read all of the reviews and we are proud of our customer service. I have looked into your order and I can see that both your emails went into our junk folder. I am so sorry we did not reply. However, I can see that we have since reached out to you and and sorted your query out. Once again I apologise for the initial lack of response. Regards Sue

Posted 3 years ago

“I have NOT purchased anything from Clarke's except a 50 ball bucket for the driving range.”

Helpful Report

Posted 3 years ago

Good morning Thank you for your review. I can see from our records you have had a lesson with one of our Professional Golf Tutors. Just to let you know we have taken reviews off this now to stop any confusion. I apologise for this Kind Regards Clarkes' Golf

Posted 3 years ago

Clarkes Golf is rated 4.9 based on 10,083 reviews