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Clarkes Golf Reviews

4.9 Rating 10,277 Reviews
97 %
of reviewers recommend Clarkes Golf
4.9
Based on 10,277 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Clarkes Golf Reviews
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Phone:

01744419914

Email:

admin@clarkesgolf.co.uk

Location:

Clarkes' Golf, Mill Lane, Saint Helens
Rainford
WA11 8LN

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“Adam was great, helpful did me a fair deal on px of my woods against four new clubs and discussed all options with me to arrive at a deal we were both happy with”
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Posted 3 months ago
“Great service quick delivery”
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Posted 3 months ago
“Very pleased with my purchase. Delivery was super fast and good communication all throughout the order process”
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Posted 3 months ago
“Great prices and quick delivery”
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Posted 3 months ago
“Purchased item that didn’t fit. Return process was easy and prompt refund issued.”
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Posted 3 months ago
“Great product so comfortable”
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Posted 3 months ago
“Although the polo shirt didnt arrive the company where very prompt in rectifying the situation and providing a refund quickly Great service”
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Posted 3 months ago
“I ordered some Personalised Titleist Pro V1 golf balls under the 4 for 3 offer on 9th April. The goods will only be delivered today i.e. 19th June. I think this is an unaccpetable delay and there wasn't a process to keep me updated as to when the order was due to be delivered - I had to send several emails chasing the order. I think yopur customer satisfaction would improve if you sent periodic updates on delivery times, accepting you were likely in the hands of Titleist in terms of the delays....”
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Posted 3 months ago
Thank you for taking the time to leave your feedback, and we’re sorry to hear that your experience with this order did not meet expectations. Unfortunately, during this period we experienced significant delays with personalised Titleist ball orders due to exceptionally high demand and ongoing changes to production lead times from Titleist. These lead times were regularly changing and, in many cases, updated lead times were not passed on to us as quickly as we would have liked, which made it difficult for us to provide customers with accurate delivery estimates. Due to the high volume of personalised golf ball orders being processed at the time, proactively updating each individual customer became challenging, and we recognise that this impacted your experience. We appreciate your frustration, and we understand that you should not have had to contact us several times for updates on your order. We value your feedback and are reviewing how we manage communication around supplier delays and personalised orders so that we can improve this experience for customers going forward. We sincerely apologise for the inconvenience caused and appreciate your patience whilst we worked to fulfil your order. Kind regards Clarkes' Golf
Posted 3 months ago
“Excellent service with a very fast delivery great communication would definitely use again”
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Posted 3 months ago
“Good price, but a lack of communication over delay to order.”
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Posted 3 months ago
Thank you for taking the time to leave your feedback. We’re pleased to hear you were happy with the price, but were sorry that the communication around your order did not meet expectations. Unfortunately, during this period we experienced significant delays with personalised Titleist ball orders due to exceptionally high demand, alongside changing production lead times from Titleist which were not always passed on to us promptly. This made it difficult for us to provide customers with accurate delivery updates. With a particularly high volume of personalised orders being processed at the time, we recognise that our communication fell short and appreciate your feedback on this. We sincerely apologise for the inconvenience caused and are reviewing how we communicate supplier delays so we can improve the experience for customers going forward. Kind regards Clarkes' Golf
Posted 3 months ago
“They were lovely but a bit big for me. Exceosetvice”
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Posted 3 months ago
“Great company to deal with”
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Posted 3 months ago
“Good product (5 wood) at a good price. Quick delivery. Had a query about the number tag for the head cover. Instructions with it were a bit unclear (not their fault). They got back to me very quickly and contacted the manufacturer so very good customer service.”
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Posted 3 months ago
“Excellent value for money and customer service.”
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Posted 3 months ago
“quality cart bag at very good price , fast delivery , definately buy from Clarkes Golf again”
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Posted 3 months ago
“Great shoes Great service”
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Posted 3 months ago
“Great service!”
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Posted 3 months ago
“I ordered a lightweight waterproof bag in the sale. Unfortunately it was out of stock but a replacement was sent for the sale price following a call to check that was OK. A prompt, friendly service. My son was pleased with the bag which was a present for his birthday.”
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Posted 3 months ago
“Great service delivered on time”
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Posted 3 months ago
“Best price I could find on the internet for a shop with stock. Fast delivery and everything good. Top marks.”
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Posted 3 months ago
Clarkes Golf is rated 4.9 based on 10,277 reviews