The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,857 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,857 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, Hope to try more in the future”

Helpful Report

“I love this club & these people. No messing about delivery was second to none. This is were I go to get my cigars. God bless”

Helpful Report

“The Cigar Club had exactly what I was looking for, cheaper than anyone else on line and my order arrived the next day, as promised. What more could anyone ask?”

Helpful Report

“Great prices! And quick delivery”

Helpful Report

“efficient and quick”

Helpful Report

“Great prices and really fast (free) delivery. I have used Cigar Club many times now and always very happy with the service provided.”

Helpful Report

“Very please with the service and delivery”

Helpful Report

“Great product and service, have been using The Cigar Club for years and would thoroughly recommend them.”

Helpful Report

“Very good price and quick,free delivery !”

Helpful Report

“Fast shipping and quality cigars. Bought the Montecristo shorts.”

Helpful Report

“Excellent service”

Helpful Report

“cigars came quickly, however loose wrapped and cigar packs not in a sealed packet. So any humidity levels required not maintained”

Helpful Report

“Just found this online and the service was first class. I’ll be back!”

Helpful Report

“Good service prompt delivery”

Helpful Report

“Never received my last order despite Royal Mail tracking saying it was delivered. Contacted The Cigar Club to follow up with Royal Mail but no response to date. That was a waste of £42.”

Helpful Report

“Fast and efficient delivery”

Helpful Report

“Very disappointed overall. I paid the extra money for next day delivery and received the cigars 4 x days later. I sent an email complaining and asking for a refund for the extra delivery cost and didn't even get a response. The cigars have not been properly humidified prior to delivery so I have had to put them in the humidor for several days to get them to a smokeable point.”