The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,857 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,857 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

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The Cigar Club 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

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“Very good service. Thank you”

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“An easy service to order from - polite and helpfull when asked to replace a delivery that was damaged in transit - replacement order received in a timely manner - this company comes with my recommendation and is competitive to my local cigar shop in Windsor.”

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“Great service”

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“Very good prices,and quick service highly recommended”

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“I love ordering from you. Good prices, good service. Thanks :) James Perry”

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“Great value for money and with the next day delivery option is a life saviour at times,”

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“Excellent product - Excellent Service”

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“Efficiently handled my purchase of hygrometer which arrived 24 hrs after placing order.”

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“This is my 2nd order placed absolutely fantastic service efficient and you can view the stock availability and range . I thoroughly recommend The Cigar Club”

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“fresh stock , fast delivery , pitty not everything is free post”

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“Swift delivery! Great cigars thanks”

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“Usual great service.. Cigars in perfect condition as always. I don't look anywhere else anymore.”

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“Received my order promptly as usual, good quality and service as before.”

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“This is my 4th order from Cigar Club. All cigars arrived promptly, properly packaged with humidifier packs enclosed. Prices appear competitive with other cigar websites. Fully recommended.”

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“Always reliable but unable to track transit on Royal Mail”

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“Excellent price and very quick delivery. Products arrived in perfect condition and packed securely so cannot fault this company and recommend them to anyone considering buying from them. Thank you for your top service!”

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“Good product delivered on time. Getting very expensive”

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“I ordered a pack of Davidoff Gold cigarillos, I received Davidoff Silver cigarillos. I have emailed twice to try resolve the issue and have not received a reply, very poor customer service.”

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“Great service I'm N.Ireland and and gotten my orders next day. Also I find the prices hard to beat.”

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“Prompt delivery and reasonable prices as far as the UK goes.”

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The Cigar Club is rated 4.7 based on 2,857 reviews